Answer:This and many other products are now available for order online and pickup at the Power Equipment Direct warehouse in Bolingbrook, Illinois or at a Ferguson Supply location near you.
How Do I Update My Pickup Location?
Answer:The nearest pickup location within a 50-mile radius is automatically chosen when you enter the site. To change your pickup location and see availability for other nearby locations, click the "Change Pickup Location" link on the product page or in the cart.
How Do I Place a Local Pickup Order?
Answer:Eligible items will have the Local Pickup option available both on the product page and in the cart. Select this option for all items you wish to pick up. Please note that Local Pickup can only be scheduled online at this time.
When Can Items Be Picked Up?
Answer:Items are usually ready for pickup the same day the online order is placed, but this will depend on order volume and time of day. When your order is ready, you will receive an email including specific pickup instructions. Orders that have not been picked up within two business days may be cancelled. You should opt to have your items shipped if you are not able to pick them up promptly.
Who Can Pick Up My Order?
Answer:You will be prompted to enter the name, mobile phone, and email address of the person who will be picking up the order during checkout. We will use this information to ensure the order is picked up by an authorized individual.
Why Can't I Select Local Pickup for Some Items?
Answer:Not all items are available at all locations, so pickup availability will vary based on the selected store. Additionally, some items ship directly from our manufacturer partners and are not available for pickup. You can use the "Change Pickup Location" link to check for availability at nearby Local Pickup locations.
Why Can't I Select Shipping for Some Items?
Answer:Due to packaging, shipping costs, and other factors, some items cannot be shipped and are offered exclusively through Local Pickup.
Which Payment Methods Are Accepted?
Answer:Credit/debit cards, Apple Pay, Google Pay, PayPal, and financing are accepted for Local Pickup orders.
Product QuestionsAnswered by Jim, the Pressure Washer Expert
Is there a specific brand or type of grease that is required for the Zerk fitting?
Michael J.
from Texas
April 06, 2017
Answer
Use No. 2 general purpose waterproof lithium grease. For hotter water applications, use a quality high temperature grease.
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BRIAN, Hi I will start my pressure washer bussines pretty soon, Can You recommend me what equipment is good for professional beginners since I just have less than 1700 dollars.
I appreciate You help,
Does the Hammerhead surface cleaner include the 3/8" socket high pressure quick connector required to connect it with my pressure washer hose?
If not, are the threads on the surface cleaner male or female?
Craig
from Washington
July 10, 2016
Answer
General Pump tells us this comes with a 3/8" female quick connect socket- we show the picture in one of the orange boxes across the top of the Features section.
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Afternoon Mike,
Quick question? My Hammerhead 20' doesn't have a Zerk to add grease? Use it, love it, but concerned it's going to burn-up. Checked the top and bottom, no attachment? Bought it from you'll about 2 months ago. Did I get an old one or is there another way to lubricate it? Thanks
JC Charles
from Florida
June 28, 2016
Answer
Can you forward your model number or order number? We offer two one with a zerk and one without which does not offer a grease option.
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I have purchased this model: ALH3228-S from you a few weeks ago. What would be the best surface cleaner for my machine? Alot of the reviews for the 16" cleaner say that a 3200 psi has a hard time running a surface cleaner rated from 3100-4000.
Wes
from Texas
June 27, 2016
Answer
The Simpson 15" Surface Cleaner rated to 3400 PSI was designed to work with your pressure washer; since your pressure is near the top of the rating you would get good performance from it.
Your pressure washer at 2.8 GPM doesn't deliver enough water volume to drive either of the 16" surface cleaners we sell. The Specs tabs show the BE unit needs at least 3.5 GPM to operate properly, and the Eagle unit needs 4 GPM minimum.
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What type of grease do I use for the zerk fitting?
Margaret Mulberry
from Illinois
April 26, 2016
Answer
Grease the swivel with one or two grease gun pumps every 200 hours (or once about every 30 days of use). Use No. 2 general purpose waterproof lithium grease. For hotter water applications, use a quality high temperature grease.
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What's the minimum PSI to operate this unit?
Tom
from Pennsylvania
January 07, 2016
Answer
The minimum PSI is 2000 but the most important thing is the GPM rating. The GPM needs to be AT LEAST 3.0 or the arm bar of the surface cleaner will not spin properly and cause streaking.
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I have a small space I am trying to fit this under. What is the minimum clearance height I can use this with to get under and in my tight space?
Margaret Mulberry
from Illinois
September 16, 2015
Answer
You are able to get this in a space as low as 18" off the ground.
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