We care deeply about the safety and satisfaction of our customers. That's why when a safety recall is issued by a manufacturer, we take immediate action to inform customers of any risk or repair that is necessary to keep them safe and happy.
As these defects are detected, recalls are announced by the Consumer Product Safety Commission (CPSC). Here, you'll find information and instructions regarding how to get your recalled generators serviced and access to the CPSC's product recall pages.
May 2, 2018 - Kohler Issues Voluntary Recall: 100ASE Automatic Transfer Switch
Under certain conditions, a joint connection may relax over time, creating a potential risk of heating and failure of the connection.
December 7, 2017 - Westinghouse Portable Inverter Generators The generators can overheat and pose a fire hazard to consumers. The consumer should immediately stop using the recalled products and contact MWE Investments to arrange a free repair or exchange their unit for a repaired unit.
November 2017 - American Honda Generators Due to a manufacturing defect, the carburetor float bowl may not be installed correctly and can leak fuel. If gasoline or gasoline vapors leak, a fire or explosion could occur.
A fuel leak caused by this manufacturing defect is typically noticed by a strong smell of fuel before, during, or after operation, or if fuel is seen leaking underneath the generator. Generators that exhibit any of these symptoms are usually new units with low hours of run time.