I'd Buy It Again (1) Easy To Store (1) Price (1) Easy To Use (1)
Durability (1) Non-articulating wheels (1) Expensive (1) Difficult To Use (1)
40% of respondents would recommend this product to a friend
P. S. North Salem, NY
Most Helpful Critical Review
Not Worth The $$$ - Look For Sweepers With Articulating Wheels
Believing that I made a mistake in buying the item, I called to cancel the order & was told that it was not expected to ship for three weeks. Miraculously, it arrived when we were not home a few days later. I decided to give it a shot on my slate walk using a 2,700 PSI machine & was disappointed. After two minutes, I took it off & called to return it. I explained that I had received it after cancelling and gave the company a second chance. I was told that they don't take returns on open box items. I appealed to the operator to ask a supervisor. Negative.
I'd suggest that anyone looking for a pressure sweeper look for one with an open design and wheels that move in all directions. Stay away from this product & company. Buyer beware.
Believing that I made a mistake in buying the item, I called to cancel the order & was told that it was not expected to ship for three weeks. Miraculously, it arrived when we were not home a few days later. I decided to give it a shot on my slate walk using a 2,700 PSI machine & was disappointed. After two minutes, I took it off & called to return it. I explained that I had received it after cancelling and gave the company a second chance. I was told that they don't take returns on... more
Cons:Difficult To Use, Expensive, Non-articulating wheels
P. Does Not Recommend This Product
I'm sorry you were disappointed with the performance of the water broom. We say this unit ships from the folks at Apache in 2 to 5 business days, but they had already shipped it out by the time you called us. Usually fast shipping is a good thing, but in this case it didn't give us time to accommodate you.
Our Return Policy link is at the bottom of every page on our website, as well as on our invoices. It says, in part: "Factory Direct Items: These items are shipped to you directly from the manufacturer and may be returned with approval from the manufacturer." Apache wasn't willing to take the unit back, and we don't sell used merchandise. I'm sorry we didn't do a better job of explaining the reason it wasn't necessary to transfer you to a supervisor.
There is a difference between a Water Broom and a Surface Cleaner. Water brooms push debris & dirt out of the way, and surface cleaners have open design (and the commercial units have wheels) that move in all directions.
We appreciate your business, and apologize for any inconvenience.
This does exactly what the name implies, it's a broom. I used it on my washed aggregate driveway and it removed/moved the dirt and debris nicely from the surface.
It will not remove the very stubborn black moss. The standard spray tips do that, but they don't move all the debris along and off the driveway. That's where the water broom comes in. It covers a wider area, contains the spray, and is easy to use.
Pros:Easy To Use, Price, Easy To Store, I'd Buy It Again
Michael Recommends This Apache Hose Product
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Terry J. Taylor Mill, KY
Cleaned three driveways, that would have taken me at least 6 hours to do, in about 1-1/2 hours. Greatest attachment to my 3000 PSI Powerwasher I have ever purchased. Makes cleaning driveways and sidewalks profitable.
Terry Recommends This Apache Hose Product
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Stefanie T. San Jose, CA
Wheel fell off in under 5 min...very sad...never even got really started.
Stefanie Does Not Recommend This Product
I am so sorry- I understand your disappointment! Please give the folks at Apache a call, toll free, at (800) 553-5455. They will be happy to get you up and running again.
If you'd like to return the water broom instead of calling the folks at Apache for a replacement, I understand. Please check out our Return Policy; the Defective Products paragraph is at the bottom; and give us a call at 1 (866) 618-9274. We'll be happy to help!
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Bernard S. Vancouver, WA
This Product Is Not A Cleaner
I was searching for a sidewalk cleaner when I ran across this product. I learned, thru experience, that this product does not have the power to clean anything.
This product is probably good for removing a very light layer of very dry leaves from a very dry sidewalk.
Bernard Does Not Recommend This Product
I'm sorry you were disappointed with your purchase. It sounds like you were looking for a Surface Cleaner. They do a fine job cleaning concrete since the spinning arm (or arms, depending on the model) have nozzles at the end, which focus the water stream on the surface.
The result is a clean surface without the striping caused by sweeping a spray wand back and forth.
We understand your frustration. Through testing, we have found that this product works best with a cold water pressure washer units rated for 2600PSI to 3600PSI. The lower the pressure in the unit, the harder it will be to clean. Also the tips can become clogged from time to time which can become an issue as well. A metal long tip should be included in the original packaging for unclogging.
Please let us know if you have any additional questions.