Severe Storm Shipping Impact on South Carolina
Helpful Shipping Info for South Carolina
Long after the initial landfall, hurricanes have a devastating, lasting impact on lives and infrastructure. Widespread power outages, severe flooding, and even mudslides can make shipping supplies like emergency portable generators difficult.
Each storm brings unique challenges. Weather and road conditions change by the minute and deliveries cannot be guaranteed because of problems like mandatory evacuations, road closures, and possible driver shortages, etc.
Check Shipping Service Advisories
Whether you're considering to purchase an emergency generator or already placed an order, you can count on Electric Generators Direct to help you weather the storm. For your convenience, you can check the most common carrier's websites for weather-related delays and updates below.
FedEx
Please check the FedEX website for information about your zip code.
R&L Carriers
All terminals are currently open. Please check the R&L Carriers website for information about your zip code.
ABF Freight
All terminals are currently open. Please check the ABF Freight website for information about your zip code.
Old Dominion
All terminals are currently open. Please check the Old Dominion website for information about your zip code.
Saia
All terminals are currently open. Please check the Saia website for information about your zip code.
Home Delivery Delays
Depending on where you live, home deliveries may be delayed due to mandatory evacuations, but not all areas will experience service disruptions equally.
We strongly encourage you NOT to cancel or refuse your order because you will incur a Return Order Fee which could cost hundreds of dollars.
If your power happens to come back on before your generator arrives, you are lucky. However, storms and power outages can be unpredictable, so we encourage you to have at least an emergency backup to protect yourself from another extended power outage.
By retaining your order, your generator will be delivered, and you'll be ready for the next outage.
Picking Up at a Freight Terminal
If you ordered a generator that shipped freight and you want to pick it up from the local terminal, you must contact the freight carrier first.
Note: You must call the freight carrier first to arrange a pickup. Generators are not stocked at shipping terminals. All generators will ship from one of our warehouses before they arrive at the local freight terminal. You will need to bring a photo ID that matches the name on the order to receive your generator.
Order an In-Stock Generator
We prepare before the season by stocking our warehouse and distribution centers so that we can get your products on the road and on their way to you.
To get the power you need promptly, you will need to select a generator that is in stock.
Expedited Shipping
Expedited shipping is only available on generators that ship via ground. These tend to be inverter generators and if in stock, can ship Next-Day, or 2nd-Day Air.
Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of the delivery service. They will make every effort to deliver on time, but circumstances may cause a delay like government-issued evacuations, flight groundings, and road closures.
Already Placed an Order?
If you've already placed an order, you will begin receiving shipping notifications from either FedEx or a Freight Carrier. The weight of the generator will determine this difference, and whether it was in stock at the time it was ordered.
After your order loads onto a truck, you will receive an email with a tracking number that allows you to track your shipment.
If your shipment arrives at a freight terminal but cannot be shipped directly to its final destination, you may have an option to pick it up at the freight terminal.
Local Freight Terminals by Carrier
Freight carrier websites are linked below with their corresponding local terminals, where you can find more information regarding your shipment.
South Carolina Terminal Locations
| Anderson, SC 3581 Abbeville Hwy 28, Anderson, SC 29624 Phone: (864) 296-3090 | Beech Island, SC 118 Revco Road, Beech Island, SC 29482 Phone: (803) 279-4891 | Columbia, SC 7424 Fairfield Rd, Columbia, SC 29203 Phone: (803) 786-7450 |
| Duncan, SC 185 Plemmons Rd, Duncan, SC 29334 Phone: (864) 877-6461 | Florence, SC 308 W Freight Rd, Florence, SC 29501 Phone: (843) 669-2269 | North Charleston, SC 3153 Pacific St Suite B, North Charleston, SC 29418 Phone: (843) 554-6071 |
| Charleston, SC 1938 Clements Ferry Rd, Wando, SC 29492 Local: (843) 856-7224 Toll-Free: (800) 922-5197 | Greenville, SC 631 Leonard Rd, Duncan, SC 29334 Local: (864) 877-9817 Toll-Free: (800) 922-3328 | Charlotte, NC 3330 Stafford Dr, Charlotte, NC 28208 Local: (704) 399-2251 Toll-Free: (800) 222-4823 |
| Columbia, SC 323 Dreher Rd, West Columbia, SC 29169 Local: (803) 794-2103 Toll-Free: (800) 922-3840 | Florence, SC 2650 TV Road, Florence, SC 29501 Local: (843) 413-5674 Toll-Free: (800) 922-9593 | Kings Mountain, NC 604 Innovation Dr, Kings Mountain, NC 28086 Local: (704) 734-0497 Toll-Free: (844) 292-3624 |
| Savannah, GA 802 US-80 West, Savannah, GA 31408 Local: (912) 965-0301 Toll-Free: (800) 992-6335 | Augusta, GA 725 Laney Walker Blvd, Augusta, GA 30901 Local: (706) 828-4863 Toll-Free: (866) 874-6335 |
Saia
| Charleston, SC 1015 Bankton Circle, Hanahan, SC 29410 Phone: (843) 529-1144 | Greenville, SC 1887 Highway 14 South, Greer, SC 29650 Phone: (864) 968-8823 | Columbia, SC 2301 Airport Blvd, Cayce, SC 29033 Phone: (803) 794-6121 |
| Florence, SC 2972 Republic Ave, Florence, SC 29501 Phone: (843) 393-9425 |
R&L Carriers
| Columbia, SC 1009 Harbor Road, West Columbia, SC 29169-3609 Toll-Free: 800-768-7681 Local: 803-794-9040 | Greenville, SC 415 Highway 183, Piedmont, SC 29673 Toll-Free: 800-845-6954 Local: 864-297-0097 | Spartanburg, SC Toll-Free: 800-845-6954 Local: 864-583-2204
|
| Sumter, SC Toll-Free: 800-768-7681 Local: 864-223-1600 | Charleston, SC Toll-Free: 800-768-7686 Local: 843-589-3049
| Florence, SC Toll-Free: 800-448-0521
|
| Greenwood, SC Toll-Free: 800-768-2345 Local: 864-223-1600 | Yemassee, SC Toll-Free: (800) 768-7686 13928 Yemassee Hwy, Yemassee, SC 29945 |
Need More Help?
Since inventory and delivery information is continuously changing during these times, we strongly encourage you to contact us during regular business hours to speak with one of our experts and place your order.
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