Severe Storm Shipping Impact on North Carolina
Generator Shipping Information for North Carolina
Long after the initial landfall, hurricanes have a devastating, lasting impact on lives and infrastructure. Widespread power outages, severe flooding, and even mudslides can make shipping supplies like emergency portable generators difficult.
Each storm brings unique challenges. Weather and road conditions change by the minute and deliveries cannot be guaranteed because of problems like mandatory evacuations, road closures, and possible driver shortages, etc.
Check Shipping Service Advisories
Whether you're considering to purchase an emergency generator or already placed an order, you can count on Electric Generators Direct to help you weather the storm. For your convenience, you can check the most common carrier's websites for weather-related delays and updates below.
FedEx
Please check the FedEX website for information about your zip code.
R&L Carriers
All terminals are currently open. Please check the R&L Carriers website for information about your zip code.
ABF Freight
All terminals are currently open. Please check the ABF Freight website for information about your zip code.
Old Dominion
All terminals are currently open. Please check the Old Dominion website for information about your zip code.
Saia
All terminals are currently open. Please check the Saia website for information about your zip code.
Home Delivery Delays
Depending on where you live, home deliveries may be delayed due to mandatory evacuations, but not all areas will experience service disruptions equally.
We strongly encourage you NOT to cancel or refuse your order because you will incur a Return Order Fee which could cost hundreds of dollars.
If your power happens to come back on before your generator arrives, you are lucky. However, storms and power outages can be unpredictable, so we encourage you to have at least an emergency backup to protect yourself from another extended power outage.
By retaining your order, your generator will be delivered, and you'll be ready for the next outage.
Picking Up at a Freight Terminal
If you ordered a generator that shipped freight and you want to pick it up from the local terminal, you must contact the freight carrier first.
Note: You must call the freight carrier first to arrange a pickup. Generators are not stocked at shipping terminals. All generators will ship from one of our warehouses before they arrive at the local freight terminal. You will need to bring a photo ID that matches the name on the order to receive your generator.
Order an In-Stock Generator
We prepare before the season by stocking our warehouse and distribution centers so that we can get your products on the road and on their way to you.
To get the power you need promptly, you will need to select a generator that is in stock.
Expedited Shipping
Expedited shipping is only available on generators that ship via ground. These tend to be inverter generators and if in stock, can ship Next-Day, or 2nd-Day Air.
Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of the delivery service. They will make every effort to deliver on time, but circumstances may cause a delay like government-issued evacuations, flight groundings, and road closures.
Already Placed an Order?
If you've already placed an order, you will begin receiving shipping notifications from either FedEx or a Freight Carrier. The weight of the generator will determine this difference, and whether it was in stock at the time it was ordered.
After your order loads onto a truck, you will receive an email with a tracking number that allows you to track your shipment.
If your shipment arrives at a freight terminal but cannot be shipped directly to its final destination, you may have an option to pick it up at the freight terminal.
Local Freight Terminals by Carrier
Freight carrier websites are linked below with their corresponding local terminals, where you can find more information regarding your shipment.
North Carolina Terminal Locations
| RDU | Durham, NC 208 MULDEE ST Phone: (919) 596-7227 | CLT | Belmont, NC 325 PEACH ORCHARD ROAD Phone: (704) 825-2022 | HKY | Hickory, NC 4020 10TH AVENUE DRIVE SW Phone: (828) 322-8190 |
| FAY | Hope Mills, NC 226 SANDERS ST
| KNN | Kinston, NC | WIL | Wilmington, NC 1536 CASTLE HAYNE ROAD Phone: (910) 251-9384 |
| WNS | Kernersville, NC 1165 N C HWY 66 SOUTH Phone: (336) 993-9500 |
| ASH | ASHEVILLE, NC 2154 HENDERSONVILLE RD ARDEN, NC 28704 Phone: (828) 654-9227 | CLT | CHARLOTTE, NC 3330 STAFFORD DRIVE CHARLOTTE, NC 28208 Phone: (704) 399-2251 | DRM | DURHAM, NC 213 INTERNATIONAL DRIVE MORRISVILLE, NC Phone: (919) 469-5499 |
| FAY | FAYETTEVILLE, NC 3939 GILLESPIE ST. FAYETTEVILLE, NC 28306 Phone: (910) 425-9119 | GBO | GREENSBORO, NC 4715 EVANS TOWN ROAD GREENSBORO, NC 27406 Phone: (336) 855-6990 | HKY | HICKORY, NC 102 BANNER ROAD CONOVER, NC 28613 Phone: (828) 466-0383 |
| KMT | KINGS MOUNTAIN, NC 604 INNOVATION DRIVE KINGS MOUNTAIN, NC 28086 Phone: (704) 734-0497 | WLM | WILMINGTON, NC 3327 FREDRICKSON ROAD WILMINGTON, NC 28402 Phone: (910) 763-3653 | WSN | WILSON, NC 4816 ELM CITY ROAD ELM CITY, NC 27822 Phone: (252) 236-3900 |
Saia
| CHARLOTTE, NC 1101 WEST CRAIGHEAD ROAD CHARLOTTE, NC 20206 Phone: (704) 599-7007 | FAYETTEVILLE, NC 181 WOODINGTON ROAD HOPE MILLS, NC 28348
| GREENSBORO, NC 2904 TORRENCE DRIVE GREENSBORO, NC 27406 Phone: (336) 574-0618 |
| GREENVILLE, NC 2403 UNITED DRIVE GREENVILLE, NC 27834 Phone: (252) 752-1372 | HICKORY, NC 108 BUMGARNER INDUSTRIAL DRIVE CONOVER, NC 28613 Phone: (828) 465-7022 | RALEIGH, NC 7508 PRECISION DRIVE RALEIGH, NC 27617 Phone: (919) 596-4698 |
R&L Carriers
| CHARLOTTE, NC Phone: 800-344-3207 | RALEIGH, NC Phone: 800-768-7682 |
GREENSBORO, NC Phone: 336-271-8133
|
| HICKORY, NC Phone: 704-855-4211
| KINSTON, NC Phone: 252-527-7535
|
2630 E. 5th St. LUMBERTON, NC Phone: 910-671-0353
|
| CHINA GROVE, NC 175 N. PINE RIDGE ROAD CHINA GROVE, NC Phone: 704-855-4211 |
WILSON, NC 3415 HWY 301 NE WILSON, NC Phone: 252-243-2525
|
Need More Help?
Since inventory and delivery information is continuously changing during these times, we strongly encourage you to contact us during regular business hours to speak with one of our experts and place your order.
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