Long after the initial landfall, hurricanes have a devastating, lasting impact on lives and infrastructure. Widespread power outages, severe flooding, and even mudslides can make shipping supplies like emergency portable generators difficult.
Each storm brings unique challenges. Weather and road conditions change by the minute and deliveries cannot be guaranteed because of problems like mandatory evacuations, road closures, and possible driver shortages, etc.
Whether you're considering to purchase an emergency generator or already placed an order, you can count on Electric Generators Direct to help you weather the storm. For your convenience, you can check the most common carrier's websites for weather-related delays and updates below.
Please check the UPS website for information about your zip code.
All terminals are currently open. Please check the R&L Carriers website for information about your zip code.
All terminals are currently open. Please check the ABF Freight website for information about your zip code.
All terminals are currently open. Please check the Old Dominion website for information about your zip code.
All terminals are currently open. Please check the Saia website for information about your zip code.
Home Delivery Delays
Depending on where you live, home deliveries may be delayed due to mandatory evacuations, but not all areas will experience service disruptions equally.
We strongly encourage you NOT to cancel or refuse your order because you will incur a Return Order Fee which could cost hundreds of dollars.
If your power happens to come back on before your generator arrives, you are lucky. However, storms and power outages can be unpredictable, so we encourage you to have at least an emergency backup to protect yourself from another extended power outage.
By retaining your order, your generator will be delivered, and you'll be ready for the next outage.
Picking Up at a Freight Terminal
If you ordered a generator that shipped freight and you want to pick it up from the local terminal, you must contact the freight carrier first.
Note: You must call the freight carrier first to arrange a pickup. Generators are not stocked at shipping terminals. All generators will ship from one of our warehouses before they arrive at the local freight terminal. You will need to bring a photo ID that matches the name on the order to receive your generator.
We prepare before the season by stocking our warehouse and distribution centers so that we can get your products on the road and on their way to you.
To get the power you need promptly, you will need to select a generator that is in stock.
Expedited shipping is only available on generators that ship via ground. These tend to be inverter generators and if in stock, can ship Next-Day, or 2nd-Day Air.
Please Note: Expedited shipping charges are non-refundable and delivery times are not guaranteed. We will get the products out the door and into the hands of the delivery service. They will make every effort to deliver on time, but circumstances may cause a delay like government-issued evacuations, flight groundings, and road closures.
Freight carrier websites are linked below with their corresponding local terminals, where you can find more information regarding your shipment.
RDU | Durham, NC
208 MULDEE ST
Phone: (919) 596-7227
CLT | Belmont, NC
325 PEACH ORCHARD ROAD
Phone: (704) 825-2022
HKY | Hickory, NC
4020 10TH AVENUE DRIVE SW
Phone: (828) 322-8190
FAY | Hope Mills, NC
226 SANDERS ST
KNN | Kinston, NC
WIL | Wilmington, NC
1536 CASTLE HAYNE ROAD
Phone: (910) 251-9384
WNS | Kernersville, NC
1165 N C HWY 66 SOUTH
Phone: (336) 993-9500
ASH | ASHEVILLE, NC
2154 HENDERSONVILLE RD ARDEN, NC 28704
Phone: (828) 654-9227
CLT | CHARLOTTE, NC
3330 STAFFORD DRIVE CHARLOTTE, NC 28208
Phone: (704) 399-2251
DRM | DURHAM, NC
213 INTERNATIONAL DRIVE MORRISVILLE, NC
Phone: (919) 469-5499
FAY | FAYETTEVILLE, NC
3939 GILLESPIE ST. FAYETTEVILLE, NC 28306
Phone: (910) 425-9119
GBO | GREENSBORO, NC
4715 EVANS TOWN ROAD GREENSBORO, NC 27406
Phone: (336) 855-6990
HKY | HICKORY, NC
102 BANNER ROAD CONOVER, NC 28613
Phone: (828) 466-0383
KMT | KINGS MOUNTAIN, NC
604 INNOVATION DRIVE KINGS MOUNTAIN, NC 28086
Phone: (704) 734-0497
WLM | WILMINGTON, NC
3327 FREDRICKSON ROAD WILMINGTON, NC 28402
Phone: (910) 763-3653
WSN | WILSON, NC
4816 ELM CITY ROAD ELM CITY, NC 27822
Phone: (252) 236-3900
1101 WEST CRAIGHEAD ROAD
CHARLOTTE, NC 20206
Phone: (704) 599-7007
181 WOODINGTON ROAD
HOPE MILLS, NC 28348
2904 TORRENCE DRIVE
GREENSBORO, NC 27406
Phone: (336) 574-0618
2403 UNITED DRIVE
GREENVILLE, NC 27834
Phone: (252) 752-1372
108 BUMGARNER INDUSTRIAL DRIVE
CONOVER, NC 28613
Phone: (828) 465-7022
7508 PRECISION DRIVE
RALEIGH, NC 27617
Phone: (919) 596-4698
2630 E. 5th St.
|CHINA GROVE, NC |
175 N. PINE RIDGE ROAD
CHINA GROVE, NC
3415 HWY 301 NE
Need More Help?
Since inventory and delivery information is continuously changing during these times, we strongly encourage you to contact us during regular business hours to speak with one of our experts and place your order.