iON 30ACi Deluxe Battery Backup Sump Pump System (2640 GPH @ 10')

If you are considering the 30ACI Deluxe be sure to look at the 35ACI deluxe before buying it. It is about $190 more but apparently offers better flow and higher quality construction. I called in and explained that I was looking for a super reliable system and the person I spoke with recommended the 30ACI deluxe without mentioning the 35ACI deluxe as an option.

I ordered the 30ACI on 10/19/15 and, after learning about the 35ACI from Ion directly, called SPD back on 10/21/15 to ask how I could upgrade to the 35ACI and was told I'd have to pay the return freight and and have them deduct the shipping cost to me from my refund. That's consistent with their return policy I suppose but not the answer I was looking/hoping for.

Net, be sure to ask about other options that may be close in price and higher quality before buying as I was never provided with that info or choice. My bad and buyer beware.

As for the system itself, it won't arrive for a few days so I have no comments on it but may update this review later if that's possible.

If you are considering the 30ACI Deluxe be sure to look at the 35ACI deluxe before buying it. It is about $190 more but apparently offers better flow and higher quality construction. I called in and explained that I was looking for a super reliable system and the person I spoke with recommended the 30ACI deluxe without mentioning the 35ACI deluxe as an option.

I ordered the 30ACI on 10/19/15 and, after learning about the 35ACI from Ion directly, called SPD back on 10/21/15 to ask how I... more

Just a quick note to show my appreciation for the quick and professional handling of my sump pump backup system order. Before ordering, I called with questions which were happily answered. The order came in on schedule and the equipment was securely packed. I installed the system with the help of my son... following the directions was very simple and straightforward. I tested the installation and all seems working perfectly. Now, I hope I never need it...