Manufacturers do their best to produce dependable equipment that is safe to the end user.
On occasion, defects which may cause unintended consequences are identified after a product has gone to market.
In these rare circumstances, you'll find the appropriate leaf blower recall information here, with instructions on how to get your machine serviced.
Current Recalls:GreenWorks 12A Electric Blower/VacuumsIt has been discovered that approximately 14,000 GreenWorks 12-amp electric blower/vacs are capable of catching fire and posing serious risks for consumers.
If you have an affected model/serial number, you should stop using it immediately and contact Sunrise Global Marketing for a full refund.
The model numbers of affected tillers are:Model: 24022 (Serial Numbers GWS0350001 through GWS2280500)Model: 24072 (Serial numbers GWR1310001 through GWS2281100)
If you suspect you may have an affected model, you can contact GreenWorks by calling (888) 909-6757, toll-free, Monday - Friday between the hours of 9 a.m. and 8 p.m. (EST) or Saturday - Sunday between the hours of 9 a.m. and 5 p.m. (EST).