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Quincy 41020001905 Power Equipment Reviews & Ratings

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Quincy 41020001905 Ratings
Overall Rating
Features
2/5
Quality
2/5
Performance
3/5
Value
1/5
Overall
2.0 out of 52.0 out of 52.0 out of 52.0 out of 52.0 out of 5
Pros
None to display.
Cons
Expensive (1)
Bad Instructions (1)
Difficult To Use (1)
Low Quality (1)
1 Review  Sort by 
 
Adam M.
America, MT
Purchased from Power Equipment Direct
Purchased 3/3/16
Most Helpful Critical Review
REVIEWED
MAR.
29
2017
2 out of 52 out of 52 out of 52 out of 52 out of 5
I Would Try A Different Model/brand
I thought by paying twice as much for a Quincy brand, I would be getting a high quality dryer. This one is not made by Quincy. The manual was obviously written by a non-native English translator. The readout is impossible to read or decipher without the poorly written manual, which for most problems state "contact your tech support".

At 2000 hours, an error code displays "SE", which apparently means maintenance is due. Carefully following the manual's instructions,... more
Cons: Low Quality, Difficult To Use, Bad Instructions, Expensive
Adam Does Not Recommend This Product
Steve, the Air Compressor Expert
Product Expert
Adam,
I am so sorry you are having issues with your air dryer. Even though your 1 year Factory Warranty through Quincy was done on 3/10/17 they should still have answered your questions about the error code reset.

I will contact our rep at Quincy and ask them to contact you directly with the information you requested. We appreciate your business, and apologize for the inconvenience.

UPDATE: Quincy responded the same day to this customer: "The SE code is a timer that has expired, this will not effect the operation of the unit, but simply reminds you to check the dryer out to make sure there are no visible issues, and to clean the coils on the condenser. It can be reset following the steps in the attachment.
The warranty on the QPNC dryer from Quincy is 2 years from the date of shipment from the factory. In the event of an issue with the unit, you will need to contact your local servicing distributor. You can locate them using the sales and service locator on quincycompressor.com."

I've updated our QPNC pages to reflect the better warranty period. Many thanks to the folks at Quincy for their quick response!
more
Manufacturer Response
Brand Rep
Adam,
Adam,
Yes, we do make our own dryers. It is Quincy manufactured. Why we haven't responded to your problem, I don't know, but there's no excuse.
Please email me directly at dave.north@quincycompressor.com and I will see to it that you are properly taken care of. Please accept my apology for not taking care or responding to you sooner. Thank you for the feedback. I look forward to hearing from you soon. Sincerely, David D. North, National Sales Manager, Quincy Compressor; dave.north@quincycompressor.com
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