This is a very poorly designed item. Because the connection is simply hooks, instead of full holes to slide through, the bag constantly comes loose from turns or going over the grass curbs -- often times with the grass collected coming completely out.
While the Husqvarna push mower seems to work well, this grass collector is so ineffective that I have no interest in using the mower/collector bag at all in the future.
John Does Not Recommend This Product
Sorry to hear about the bag. If you feel it is damaged or defective, please send me pictures and I will forward them to the manufacturer so we can get this resolved. We want to make sure you can correctly use the bag that you paid for.
More aggravation than it's worth. Not much room for even a small amount of grass, doesn't ride very well making the grass fall out. Saves a little raking but they should come up with a better and more efficient design.
Dominic Does Not Recommend This Product
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