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Generac Protector RG06024KNAX Power Equipment Reviews & Ratings

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Generac Protector RG06024KNAX Ratings
Overall Rating
Features
2/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
4.0 out of 54.0 out of 54.0 out of 54.0 out of 54.0 out of 5
Pros
Price (1)
Cons
Bad Instructions (1)
Difficult To Use (1)
1 Review  Sort by 
 
Mark H.
Park City, KS
Purchased from Power Equipment Direct
Purchased 6/23/17
REVIEWED
SEP.
12
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Not Good For The Commercial Market
The generator is fine, my problem is with the company. There technical support is very bad. They fail to tell you that their generator only works with a Generac transfer switch. When you ask what to do to make it work they don't have a clue and response is to call the local service representative.

This is commercial 3 pH unit and local service representative only knows how to work on residential unit. I was left to solve the problem myself. I was able to make work properly by adding a... more
Pros: Price
Cons: Difficult To Use, Bad Instructions
Mark Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Mark,
I'm sorry you were disappointed by the service you received. We rely on the installers who purchase their equipment from us to understand what their customers need. That's why most of our materials online support residential customers who don't have a professional installer's knowledge base.

We appreciate your business, and apologize for any inconvenience.
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