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Daye DS24E Power Equipment Reviews & Ratings - Product Discontinued

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Discontinued
Daye DS24E Ratings
Overall Rating
Features
4/5
Quality
4/5
Performance
3/5
Value
4/5
Overall
3.8 out of 53.8 out of 53.8 out of 53.8 out of 53.8 out of 5
Pros
Price (6)
Features (4)
Durable (3)
Easy To Use (3)
Exceeded Expectations (1)
Cons
Low Quality (4)
Packaging (4)
Unreliable (3)
Durability (2)
Difficult To Use (2)
60% of respondents would recommend this product to a friend
25 Reviews  Sort by 
 
Larry C.
Centennial, CO
Most Helpful Positive Review
REVIEWED
SEP.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Still Waiting For Snow
I thought I would post another review since I bought my Daye snowblower. I have not had a chance to remove snow with it yet since I bought it last April. I haven't even added fuel yet to start it because I didn't want it sitting all summer with old fuel in it. But yesterday I checked it over to get it ready for this winter.

I have read all of the reviews here and I am concerned about the auger belt that many people here have complained about. I removed the cover to look at the alignment... more
Pros: Price, Features, Durable, More Later
Cons: Packaging, Review Later
Larry Recommends This Daye Product
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21
William Kampe
Ewing, NJ
Purchased from Power Equipment Direct
Purchased 1/25/15
Most Helpful Critical Review
REVIEWED
MAR.
12
2017
2 out of 52 out of 52 out of 52 out of 52 out of 5
Built Poorly, Throws Auger Belt, No Help From Manufacturer
This is my first snowblower. I am in my 30s and have severe back problems. I bought this machine a couple seasons ago from snowblowersdirect based on their review and grade of the product. They obviously did not field test it and/or are aware of the problems and are just trying to move the product. Logic will tell you that snowblowersdirect is in fact well aware of this machine's common flaw and build issues, but have refused to admit it to their customers and potential customers. ... more
Pros: Features
Cons: Low Quality, Difficult To Use, Unreliable, Durability
William Does Not Recommend This Product
Robert, the Power Equipment Expert
Product Expert
William,
We're very sorry to hear you're having this hard of a time with your snow blower. We'll be looking into this and will contact you very soon.
more
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00
Edward H.
Berwyn Heights, MD
Purchased from Power Equipment Direct
Purchased 1/25/16
REVIEWED
JAN.
17
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Waiting Storm To Use It. Bad Pre-assembly Issues
Difficult to start after periods of time even with Electric Start. Unit came with improper assembly - the lever control (cable) for the blades activation was PRE-ASSEMBLED / Wired but discovered the cable was NOT properly strung through and ONTO the appropriate pullies. The initial running and test caused the CABLE to SHRED it's insulation now exposing the cable wire. Notified the originator - NO response. Don't care. We will see how LONG the stripped cable wire will last. Otherwise - waiting... more
Pros: Price
Cons: Packaging, IMPROPERLY PRE-ASSEMBLED, EXTREMELY HARD TO START
Edward Does Not Recommend This Product
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10
Robert D.
Orange, CT
Purchased from Power Equipment Direct
Purchased 11/16/15
Total Reviews
4 Reviews
REVIEWED
JAN.
13
2017
3 out of 53 out of 53 out of 53 out of 53 out of 5
Couple Of Tips
I found the impeller belt likes to come off due to a spacer on the motor shaft is on the wrong side of the pulley so that the pulleys are not parallel to each other between the motor and the impeller.

I fixed that... Now I realize the right side auger (when you're at the operating position) is on backwards which will push the snow out towards the front instead of pulling it into the impeller. Other than that it starts right up.
Pros: Price, Reliable, Easy To Store
Cons: Low Quality, Heavy, Difficult To Use
Robert Does Not Recommend This Product
Robert's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I had dealings with Sherry G. and she couldn't do enough for me."
 more
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10
Steve P.
Shillington, PA
Purchased from Power Equipment Direct
Purchased 1/23/16
Total Reviews
2 Reviews
REVIEWED
MAR.
14
2017
3 out of 53 out of 53 out of 53 out of 53 out of 5
Worked Great For 2hrs
The machine did great for 2hrs in 1' of snow no problems until left tire just went flat don't know why no holes or leaks then auger stopped working like some of these other reviews the belt came off put that back on lasted 5 min and off it came again I guess I should have stayed away so now I got a lot of snow to shovel and no snow blower might have wasted money I don't have.
Pros: Price, Features, Easy To Use
Cons: Low Quality, Unreliable
Steve Does Not Recommend This Product
Steve's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Customer service very nice people when I explained my issue with the product. Can't blame them for how the product is."
 more
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00
Larry C.
Centennial, CO
Purchased from Power Equipment Direct
Purchased 4/16/16
Total Reviews
2 Reviews
REVIEWED
DEC.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally Received Some Snow.
Finally some snow to use this snowblower for the first time. We received about 5 inches last night with the first inch being wet and packed. I didn't use electric start since the pull start is so easy and it started on the first pull. My driveway is about 40 ft long and 30 feet wide.

The first pass was right down the middle of the driveway. The blower motored through the snow without much effort. It even dug down and picked up the one inch pack. The snow was deep enough that I had to... more
Pros: Price, Durable, Easy To Use, Exceeded Expectations
Cons: Packaging, A bit noisey
Larry Recommends This Daye Product
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01
Tom R.
Nicholasville, KY
Purchased from Power Equipment Direct
Purchased 7/7/16
REVIEWED
JUL.
30
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Looks Great
No snow yet, but it looks great and shipping was fast. So far, very happy with it.
Tom Recommends This Daye Product
Tom's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"it was great"
 more
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02
Terri G.
Menasha, WI
Purchased from Power Equipment Direct
Purchased 12/17/14
Total Helpful Votes
43 Helpful Votes
REVIEWED
DEC.
23
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Snow Thrower With Fast Delivery!
We recently bought the DAYE DS24E snow thrower and were pleasantly surprised when it was delivered in just two days, what GREAT SERVICE! More importantly though is the fact that although we had not heard of the DAYE brand before this is one solid, well built machine.

Setting it up out of the box was fast and easy with good instructions and it started right away with the electric start. Also, we researched the engine and the LCT engine is the exact same engine that both Ariens and... more
Terri Recommends This Daye Product
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438
Richard H.
Loveland, CO
Purchased from Power Equipment Direct
Purchased 1/8/15
Total Helpful Votes
35 Helpful Votes
REVIEWED
MAR.
12
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Not Happy
My snow blower arrived in good shape except for a flat tire. The unit was fairly easy to set up and I had it ready to go for the next snow. The tire had a slow leak, so I had to add air every few days. I tried changing out the valve core, but that didn't solve the problem.

Daye warranty service told me they did't have parts to send, but would replace the left wheel and tire when they get them. It finally snowed enough to use the snow blower, and it worked very well until I had about an... more
Richard Does Not Recommend This Product
Robert, the Power Equipment Expert
Product Expert
Richard,
I am sorry for all of this inconvenience. It does look like you have received your refund for the unit. Please let us know if you need anything else.
more
Manufacturer Response
Brand Rep
Richard,
We are sorry for the hassle and inconvenience you experienced with your snow thrower. Our toll-free customer service department at 855-256-2160 is able to address all questions and our over 3,000 service dealers nationwide are able to repair any issue that may happen during and after the two-year warranty period. Because your repair could not be made fast enough for you, we worked with you and Power Equipment Direct to fully refund your purchase. We have experienced very few issues with this snow thrower and have both parts and service in place to support all future purchases and service needs. Thank you for letting us know your concerns.
more
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355
Joe H.
Cottage Grove, WI
Total Helpful Votes
25 Helpful Votes
REVIEWED
JAN.
05
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Gift - Handles Tough Wi Winters
Nice Gift - I received this snow thrower as a gift for Christmas and since I didn't have one I was glad to get it. It looks really sturdy, I like the electric start and it was pretty easy to put together. I guess it took me about 30-45 minutes to put the handle and chute on, mount the light and then hook up the cables.

It didn't come with oil in it or with oil so I had to find some but not a big deal. It did come with a couple of wrenches for set up and good instructions. We just got... more
Joe Recommends This Daye Product
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254
Doug U.
Poland, ME
Purchased from Power Equipment Direct
Purchased 1/2/15
Total Helpful Votes
22 Helpful Votes
REVIEWED
OCT.
16
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Biggest Mistake Ever
Bought this same snowblower in December of 2014. Was only able to use it twice all winter after getting 65 inches of snow total. The auger belt will not stay on even after adjustments. Waited 3 months for replacement bet..Tried to get it repaired under the warranty but no one has heard of this brand and won't touch it. I am disabled and bought this because it would have been perfect for my door yard. RUN AWAY DO NOT BUY It.
Pros: Features, Easy To Use, Fast
Cons: Low Quality, Unreliable, Durability
Doug Does Not Recommend This Product
Robert, the Power Equipment Expert
Product Expert
Doug,
I apologize for the issues you have experienced with the Daye snow blower you have purchased. Daye is one of the largest manufacturers in China. They have built equipment for Husqvarna, Makita, and other leading companies. Daye's support and service is done through American Warranty Service which has thousands of service centers throughout the U.S. Unfortunately due to the season, service centers are often backed up on their repairs. You may contact Daye Customer Support/Service via their toll free number 855-256-2160 for assistance in locating a service center willing to do the warranty work on this unit.
more
Manufacturer Response
Brand Rep
Doug,
We are sorry you have experienced trouble with this snow thrower but we do have toll-free customer service in place and service dealers able to service any type of problem you may have during and after the two-year consumer warranty period. In order to find an authorized service dealer in your area please call 855-256-2160 and they will assist you. As is true with all power equipment manufacturers, service dealers do not service all brands of products which is why they may not know the brand or be able to repair it. We have over 3,000 service dealers nationwide so please call 855-256-2160 and they will work with you.
more
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225
James C.
Middlefield, CT
Purchased from Power Equipment Direct
Purchased 9/29/15
REVIEWED
OCT.
21
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Product Good, Shipping Terrible!
The shipping company was terrible with customer service. Woman setting up appointment was extremely rude and unprofessional stating she was going to canceled my order as I did not like the 8 hour window on a week day. Very absurd.

Elevated to the manager and he had the driver give me a call 1 hour prior to delivery, however it was only a 20 minute notice. The most inconvenient shipping, unprofessional shipping company I have ever delt with. They will hurt your business, Snow Blowers Direct.... more
James Recommends This Daye Product
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164
Andrew
Purchased from Power Equipment Direct
Purchased 12/30/14
REVIEWED
JAN.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
I bought this snow blower a few weeks ago. Iím happy that I did.

Delivery from PED is great, I really did not know how we would get a snow blower home from Home Depot. Depot has delivery but itís expensive, plus the cost of the machine. It was completely worth it to have this machine dropped off in our driveway with the optional lift gate service.

We've had a few snow falls, but nothing big enough to need to clear the driveway and sidewalk. The set up was okay, it took about 20... more
Andrew Recommends This Daye Product
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144
John K.
Holland, MI
Purchased from Power Equipment Direct
Purchased 2/2/15
REVIEWED
FEB.
24
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Snow! Snow! And More Snow!
I have used my DAYE snow blower several times now, and I love it. It started right up on the first pull (didn't need the electric start).

It was delivered on a timely basis. Will probably look for a lawnmower this spring.
John Recommends This Daye Product
Robert, the Power Equipment Expert
Product Expert
John,
Thank you for the review and feedback. We look forward to helping you out this spring at MowersDirect.com
more
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135
Charlton A.
Belleville, NJ
Purchased from Power Equipment Direct
Purchased 11/11/15
REVIEWED
JAN.
24
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Blizzard 2016
First time to use my new DAYE on Jan. 23, 2016. It did a great job , but on the scond day after the 2016 Blizzard , I just finished half of my driveway when it stopped throwing snow. Engine is fine but the impeller stopped turning. When I checked the impeller belt. , it slipped and was badly damaged. Tried to call 18552562160 , but cannot leave a message because their mailbox is full. Will try to buy a new belt and replace it . Very disappointed on my purchase.
Charlton Does Not Recommend This Product
Robert, the Power Equipment Expert
Product Expert
Charlton,
Charlton,

I apologize for this inconvenience. Daye is warranted by American Warranty Service which is a well known and common warranty administrator. Replacement parts for these units should not be difficult to obtain. Unfortunately I do not have an alternate number to reach their technical support. I appreciate your time in composing this review.

Thank you and have a great day!
more
Charlton's Experience With Power Equipment Direct
Web Site
4/5

Service
4/5

Shipping
5/5
"Bought the product from Direct on line and did not have an issue from purchase to delivery."
 more
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81
Thomas M.
Aurora, CO
Purchased from Power Equipment Direct
Purchased 2/10/16
REVIEWED
MAR.
24
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Wet Snow Is A Big Problem
The recent blizzard here in Denver gave me the chance to use this product. Wet snow badly clogs the chute, forcing me to stop way too often to clean it out. Additionally, the drive wheel loses traction easily.
Overall, a big disappointment.
Thomas Does Not Recommend This Product
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40
George S.
Horsham, PA
REVIEWED
FEB.
04
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Serious Design Defect In Daye Snow Thrower
My new Daye 24 inch Snow Thrower broke the Worm Gear Housing & the Bronze Worm Gear when I was clearing snow from my property. I have been using Snow Blowers such as Cub Cadet, Yard Man, Honda etc. for over 50 years, so I am very experienced with the inner workings of Snow Blowers. I looked at the Daye Snow Thrower & found that the SHEAR PINS did not shear-off like they are supposed to.

After I examined the Shear Pins, I found they were made too large in diameter. I called Daye... more
George Does Not Recommend This Product
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51
Nick S.
Northville, MI
REVIEWED
FEB.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Snow Blower
This looked like a good value. Features I was looking for at a price that was good. I'm in the process of moving back into the north and was looking for a blower to save my back. So far, so good.
Nick Recommends This Daye Product
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117
Kevon S.
Delmar, MD
REVIEWED
JAN.
25
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Auger Belt
My auger belt came off after about an hour of work. Now it is damaged and won't stay on. Any idea as to the size of the belt needed for replacement, do you have the belts in stock or can I get a size so I can purchase at an auto store.
Kevon Recommends This Daye Product
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41
Robert D.
Orange, CT
Purchased from Power Equipment Direct
Purchased 11/16/15
Total Reviews
4 Reviews
REVIEWED
MAR.
02
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Great Customer Servos
I bought it in November of 2015 but didn't use it until January of 2016. It worked great the first snow but died the second. Sherry G. helped me immensely in returning it and getting a full refund. I'd recommend SNOWBLOWERS DIRECT but not the Days brand. Thanks again SHERRY G.!!!
Robert Does Not Recommend This Product
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20
Stephen P.
Shillington, PA
Purchased from Power Equipment Direct
Purchased 1/23/16
Total Reviews
2 Reviews
REVIEWED
FEB.
23
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Seems Like A Good Choice
I didn't get a chance to blow a lot of snow with it yet, but it went together real easily in less than 25 minutes, and it started right up. So far so good.
Stephen Recommends This Daye Product
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01
Kirk M.
Hamilton, NJ
Purchased from Power Equipment Direct
Purchased 11/29/15
REVIEWED
DEC.
21
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Satisfied
Great and fast shipping. Very easy instructions and fired over after 2 pulls. Can't wait for the first storm to see how well it does.
Kirk Recommends This Daye Product
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01
Scott F.
Victor, NY
Purchased from Power Equipment Direct
Purchased 11/17/15
REVIEWED
DEC.
08
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
What A Daye!
This is my first 2-stage snow blower. I decided to buy the Daye DS24E based on the thorough and glowing review by Paul at movingsnow.com. All of his comments were accurate from the nearly full-metal construction to the nearly useless assembly instructions (seriously, if you buy one of these use Paul's videos to put it together).

My biggest complaints about the assembly are: 1) the receiving thread socket in the frame seemed not drilled/cut properly for 1 of the bolts for the lower handle... more
Pros: Durable, Price
Cons: Bad Instructions, Packaging
Scott Recommends This Daye Product
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23
Michael N.
Monroe, MI
Purchased from Power Equipment Direct
Purchased 11/23/15
REVIEWED
DEC.
15
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Daye Ds24e 208cc Snow Blower
Heard about the DAYE snow blowers during an Ollies Christmas offer for about $300.00, (all sold out in 3 hours). Looked on line to find ratings on this snow blower: Price is a good factor, it is very low for the quality of the machine. It is heavy duty, ships fast, easy to put together (although as mentioned some parts come in bubble wrap and had fallen out in the main shipping box). All my parts were there, my son put it together in a snap shipped with out oil. The shipping company let me... more
Michael Recommends This Daye Product
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25
Robert D.
Orange, CT
Purchased from Power Equipment Direct
Purchased 11/16/15
Total Reviews
4 Reviews
REVIEWED
DEC.
07
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Well Made
I bought the Daye because of the price and it fit my needs. It seems well made. Started right up. Everything worked the way it's supposed to. Waiting for the first snow to try it out.
Robert Recommends This Daye Product
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16
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