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Briggs & Stratton 020592 Power Equipment Reviews & Ratings

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$399.99
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Briggs & Stratton 20592 Ratings
Overall Rating
Features
4/5
Quality
4/5
Performance
2/5
Value
2/5
Overall
2.8 out of 52.8 out of 52.8 out of 52.8 out of 52.8 out of 5
Pros
Reliable (1)
Easy To Store (1)
Light Weight (1)
Easy To Use (1)
Exceeded Expectations (1)
Cons
Expensive (1)
Difficult To Use (1)
Low Quality (1)
25% of respondents would recommend this product to a friend
4 Reviews  Sort by 
 
Eliezer N.
Kissimmee, FL
Most Helpful Critical Review
REVIEWED
APR.
17
2017
1 out of 51 out of 51 out of 51 out of 51 out of 5
New Product, But At This Time I Can't Use It
I bought this machine but I assembly like the manual says. I put gasoline and oil but doesn't start. It's brand new. I check all things but not start. The gasoline it's leaking. I think that the product its no good.
Pros: Price, Exceeded Expectations
Cons: Low Quality, Difficult To Use, Expensive
Eliezer Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Eliezer,
I'm sorry you're having problems with your pressure washer, even if you didn't buy it from us. You may want to check and make sure the fuel line that runs between the gas tank and the engine didn't come loose during shipping.

If that doesn't help, please give the folks at Briggs & Stratton a call at (800) 743-4115 so they can help you find Factory Warranty Service in your area. Be sure to have the serial number of your pressure washer handy when you call Briggs & Stratton- they will need it to set up your claim.
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11
Charlie P.
Waxhaw, NC
REVIEWED
SEP.
29
2017
3 out of 53 out of 53 out of 53 out of 53 out of 5
Needs Engine Shroud
Muffler is unprotected with a shroud that other machine has resulting in melting of hose if it hits engine and you are unaware of it. Are there any ways to correct this.
Pros: Easy To Use, Light Weight, Reliable, Easy To Store
Charlie Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Charlie,
I'm sorry you're having problems with your pressure washer, even if you didn't buy it from us. We do not have any record of your purchase from our company in our system based off your name and email. Having the muffler exposed is a very common on pressure washers which results in burning the hose if you are not careful when moving around the machine. Please give the folks at Briggs & Stratton a call at (800) 743-4115 so they can help you find Factory Warranty Service in your area that can assist you. Be sure to have the serial number of your pressure washer handy when you call Briggs & Stratton.
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Scott F.
Purchased from Power Equipment Direct
Purchased 4/30/16
REVIEWED
JUN.
14
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Hard To Start
Once we get it started it works great dont know whats going on has no choke so not sure why hard to start.
Scott Recommends This Briggs & Stratton Product
Brian, the Pressure Washer Expert
Product Expert
Scott,
The engine and the pump are directly connected, so if there's air trapped in the pump (vapor lock) it will prevent the engine from turning over.

Try hooking up the water and, every time before you try to start the unit, squeezing the trigger to let the water run through the spray gun for a minute or two, then try to start the engine. It should be a lot easier.

Please make sure you are using fresh (less than a month old) gas, too. Old gas loses a lot of the vapors that help it ignite easily, making an engine harder to start.

If neither of these tips help, you can give the folks at Briggs & Stratton a call at (800) 743-4115 to see if your unit needs to be repaired under their Factory Warranty. Please have the serial number of your unit handy when you call them.
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11
Eric S.
Cape Coral, FL
Purchased from Power Equipment Direct
Purchased 4/15/16
REVIEWED
MAY.
10
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Haven't Been Able To Use It Yet
Opened up the box and found oil everywhere, the pouch of oil included had exploded inside. Went and picked up some fresh oil from the hardware store and continued to assemble, and found that the threads on the wand were crushed. I went back to the hardware store and picked up some files.

After I completed the assembly (which was pretty simple) I filled up the gas tank, and realized gas was pouring out of the bottom of the tank. The hose going into the carb was pulled out. At this point... more
Eric Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Eric,
We work with the folks at FedEX and our vendors to use packaging that allows the pressure washer to arrive intact and oil-free... I'm so sorry it didn't work in your case.

We will contact you directly to see how best we can help you. We appreciate your business, and apologize for the inconvenience!
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