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Briggs & Stratton 020542 Power Equipment Reviews & Ratings

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Briggs & Stratton 020542 Ratings
Overall Rating
Features
5/5
Quality
4/5
Performance
5/5
Value
4/5
Overall
4.6 out of 54.6 out of 54.6 out of 54.6 out of 54.6 out of 5
Pros
I'd Buy It Again (4)
Easy To Use (3)
Features (3)
Durable (3)
Exceeded Expectations (1)
Cons
Heavy (3)
Difficult To Use (1)
Quality Control Issues (1)
Packaging (1)
Bad Instructions (1)
78% of respondents would recommend this product to a friend
9 Reviews  Sort by 
 
Ken H.
East Hanover, NJ
Purchased from Power Equipment Direct
Purchased 6/13/17
Most Helpful Critical Review
REVIEWED
JUL.
05
2017
3 out of 53 out of 53 out of 53 out of 53 out of 5
Problems From The Start
When my unit arrived I was really looking forward to using it. I do a part time washing service and was really looking forward to this unit. But I was very disappointed from the start:

1. The casters did not fit in correctly.
2. The supplied hose does not fit into the trigger/handle.
3. The unit has an electric start- which does not work.

The frustrating part is that my calls to Pressure Washer Direct resulted in recommendations to call Briggs and Stratton which really resulted in... more
Ken Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Ken,
I'm sorry you are having issues with your pressure washer, and that the basic things to try that we sent you didn't work.

Each manufacturer has their own network of Authorized Service locations to take care of warranty issues on a local basis. If you have issues with the service facility please let us know- we can ask our Briggs & Stratton rep to help resolve any difficulties.

We appreciate your business, and apologize for any inconvenience.
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00
Jack D.
Houston, AA
REVIEWED
JUL.
24
2017
4 out of 54 out of 54 out of 54 out of 54 out of 5
Poor Quality Control
The pressure washer, once I got it sorted out, runs excellent. As I was going to just return it as get another brand of machine. But instead I decided to trouble shoot the machine. I guess it's a good thing I know enough about this type of stuff to get it properly working in the end.

There was 3 really serious problems. Starting from minor to worst:
1. The pump was turned on so tight it took me all my strength to get it to release.

2. The oil in pictures isn't motor oil from the bottle... more
View Image
Pros: Easy To Use, Durable, Features, Reliable
Cons: Bad Instructions, Packaging, Quality Control Issues
Jack Does Not Recommend This Product
Brian, the Pressure Washer Expert
Product Expert
Jack,
The manufacturers do all they can to make sure their products are shipped upright, but sometimes the delivery service will still tip it on its side during shipment- that's what causes the pump oil to leak. Pump oil is 30-weight, non-detergent oil readily available in hardware stores and Wal-Mart.
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00
Leslie R.
Moundville, AL
Purchased from Power Equipment Direct
Purchased 12/29/13
REVIEWED
JAN.
22
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Don't Be Afraid To Buy This One!
I am pleased with this pressure washer. I was looking for one that you could start without pulling. This one is easy to crank and has plenty of power.

It arrived on time and with a little assembly it was ready to use. I would buy it again.
Pros: Easy To Use, Price, Easy To Store, I'd Buy It Again
Leslie Recommends This Briggs & Stratton Product
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50
Walter M.
Santa Rosa, CA
Purchased from Power Equipment Direct
Purchased 9/4/13
REVIEWED
OCT.
11
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
I needed a powerful washer, I got one.
Pros: Durable, Features, High Quality, I'd Buy It Again
Cons: Heavy
Walter Recommends This Briggs & Stratton Product
Walter Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
4/5
"Great machine & experience."
 more
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40
Joel Cohen
Pearland, TX
Purchased from Power Equipment Direct
Purchased 10/11/14
REVIEWED
NOV.
03
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
B&s Elite Prosumer 3300 Pressure Washer
I purchased this unit a few weeks ago and have used it several times. I found it to be a good unit but there are some design flaws that need to be updated. First is the handle that is used to move the cart around is a little flimsy and bent after my first use. Second is the water connection is located underneath the unit and is a pain in the neck to connect water hose. The third is the location of the oil drain plugs and fill holes make it difficult to drain and replace motor oil. I would rate... more
Joel Recommends This Briggs & Stratton Product
Manufacturer Response
Brand Rep
Joel,
Thank you for your review. Your feedback is important to us and will help us continue to improve our products to be the best out there. I've forwarded your comments to the product team so that they can look into these improvements for future products.
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52
Mary Mcc.
Oakesdale, WA
Purchased from Power Equipment Direct
Purchased 6/30/14
REVIEWED
JUL.
22
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Dream Pressure Washer
I love this pressure washer! My old one quit and I only had about ten days left before my daughter's wedding. I borrowed my brother-in-law's which was more powerful than my old one and used it on the asphalt driveway for a 1-1/2 days while waiting for mine to be shipped. This took longer than I had hoped, but it was coming from Chicago and I'm in eastern Washington state.

My BIL's worked well but absolutely killed my back. When mine arrived I quickly learned why! His had a shorter... more
Pros: I'd Buy It Again, Durable, Features, Easy To Use
Cons: Heavy
Mary Recommends This Briggs & Stratton Product
Brian, the Pressure Washer Expert
Product Expert
Mary,
I'm glad this unit did the trick for you! I'm sorry, but there won't be a pressure washer spray gun with a lock ON since it's a safety issue- that concentrated spray of water could damage people, pets, landscaping, etc.
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41
Wally C.
Montgomery, TX
Purchased from Power Equipment Direct
Purchased 1/5/15
REVIEWED
FEB.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good To Go
The Prosumer 3300 pressure washer performed as advertised. The electric starter was great and the washer had a very powerful spray that reduced my job time cleaning the driveway by 1/3 compared to my older 2200 PSI washer. It was easy to maneuver and also easy to lock the wheels when stability was needed. A recommended improvement is that the folding arm apparatus be strengthened. It is a little flimsy and could bend overtime especially when moving in and out of garages and doorways. Other than... more
Wally Recommends This Briggs & Stratton Product
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20
Bob W.
Cropwell, AL
Purchased from Power Equipment Direct
Purchased 2/22/16
REVIEWED
MAR.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Started Up Right Away
Great delivery time. Started up right away. Have not run but 2 minutes yet.
Bob Recommends This Briggs & Stratton Product
Manufacturer Response
Brand Rep
Bob,
Glad to hear everything is working out with your generator and if there are ever any issues, please do not hesitate to reach out to us at 1-800-743-4115
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10
Eugene A.
Bumpass, VA
Purchased from Power Equipment Direct
Purchased 3/17/16
REVIEWED
APR.
07
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Pressure
Wanted a powerful washer to do deck and siding. This one has it.
Pros: I'd Buy It Again, Exceeded Expectations, Fast
Cons: Heavy, Difficult To Use
Eugene Recommends This Briggs & Stratton Product
Was this review helpful?
02
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