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Generac Protector® QS Series 27kW Automatic Standby Generator (Premium-Grade) w/ Mobile Link™ (120/240V Single-Phase)
Model:
RG02724ANAX
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Recommended Accessories
Expert Recommended Accessories
Selected by Jared, our Expert
Required Accessories
2
These accessories are required to properly setup/install this product.
Service Disconnect
$739.00
Model: 10000044173
$999.99
Factory-Direct
Optional Accessories
8
$167.99
Only 1 In-Stock
$332.99
$24.99
Model: 7009
$157.99
Factory-Direct
$22.99
Only 4 In-Stock
$41.99
In-Stock
$27.99
Factory-Direct
$327.99
Features
Grade
Emergency
Style
Standby (Liquid Cooled)
Run Watts
27,000 Rated Watts
Voltage
120/240 Single-Phase
Fuel
LP/Natural Gas
Engine
Generac 2.4L 4-Cylinder
- Protector® QS Series Premium-Grade Standby Generator
- Designed for luxury homes & small commercial buildings
- Runs off natural gas or LP fuel source
- Includes Mobile Link™ Wi-Fi / Ethernet Connectivity*
- Monitor generator status on a smart phone, tablet or PC
- *Requires internet connection
- Quiet-Test™
- Low-speed exercise mode for quieter weekly tests; 61 dB @ 23'
- Multi-Lingual Evolution™ Controller
- Two-Line LCD Display provides service & maintenance intervals
- Automotive-Style Engine
- Operates at half the speed of other engines (1800 vs 3600 RPM)
- Powerful Generac in-line 4-cylinder liquid-cooled engine
- Sound Attenuated, Acoustically Designed Aluminum Enclosure
- Corrosion-resistant material ideal for salty air conditions
- Lockable, external viewing window for quick status check
- Automatic Shutdown Safety Feature
- High coolant temp, low coolant, low oil pressure and overspeed
- Transfer Switch (Sold Separately)
- Customize your system based on your actual application
- 5-Year Limited Warranty + 24/7-365 Customer Support
- Have your questions answered when it's convenient for you
^Please Note - Requires Loading Dock or Forklift For Delivery^
California residents see
Warning: This product can expose you to chemicals including Carbon monoxide which is known to the State of California to cause Developmental Harm.
For more information go to: www.p65Warnings.ca.gov
Specifications
RG02724ANAX
General Information
Product Category
Generator - Standby
Overview
Product Category
Generator - Standby
Weight
940 Pounds
Made in USA
Yes
Consumer Warranty
5 Years
Commercial Warranty
5 Years
Product Style
Standby Generator
Product Length
62.2 Inches
Product Width
30.6 Inches
Product Height
38.6 Inches
UPC
696471616842
Product Specs
Voltage
120/240 Single-Phase
Frequency
60 Hertz
Rated Watts
27000 Watts
Fuel Type
LP/Natural Gas
NG Power Capacity
25000 Watts
LP Power Capacity
27000 Watts
NG Fuel Consumption @ 50% Load
197 ft³/hr
NG Fuel Consumption @ 100% Load
359 ft³/hr
LP Fuel Consumption @ 50% Load
2.1 gallons/hr
LP Fuel Consumption @ 100% Load
3.9 gallons/hr
Rated Amps
113 Amps
Decibel Rating @ 7m
Decibel Rating @ 7m
Sound levels are measured in decibels (dB). The lower the decibel rating, the less noise the product makes. As an example, a ticking watch is 20 dB while on the other end of the scale, a lawn mower is around 90 dB.
61 Test (70 Run) dbA
Transfer Switch
Automatic (Not Included)
Battery
Not Included
Enclosure
Aluminum
Circuit Breaker Size
125 Amps
Mounting Pad
Concrete (Not Included)
Cooling System
Liquid Cooled
UL Listed
Yes
Grade Type
Emergency
Wi-Fi Remote Monitoring
Yes
Engine
Engine Brand
Generac 2.4L 4-Cylinder
Starting System
12v Auto Start
CC
2400 CC
Consumer Engine Warranty
5 Years
Commercial Engine Warranty
5 Years
Engine RPM
1800 RPM
Low Oil Alert/Shutdown
Yes
Reviews
(11)
Generac Protector RG02724ANAX Reviews & Ratings
Customer Rating
4.45
(11 Ratings)
5
(9)
(9)4(0)
(0)3(1)
(1)2(0)
(0)1(1)
(1)
Great Product
By Dennis C
Louisiana
Purchased 03/20/2023 |
Review Posted 04/18/2023
I have nothing great to speak about the experience I had dealing with Electric Generators Direct, easy ordering, delivery was on time and great product.
Dennis C Recommends This
Was this review helpful?
Manufacturer Response
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Price
Cons:
None
Will Not Work When Needed
By Albert D.
Florida
Review Posted 10/14/2022
Purchased in August of 2018. Uses propane. Reason for purchase was to survive hurricane and/or tornados here in Florida. Has been serviced every year the latest was in August 2022. Lost power in my area via Hurricane Ian. No power from 9/25 thru 10/03. Generator never kicked on.
Albert D. Does Not Recommend This
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Expert Response
Very sorry to hear you're having problems with your generator. Generac provides a 5-Year Warranty on this mode. You may want to contact your installer or a local Generac servicing dealer. To locate a dealer in your area, Generac can be reached directly at Generac 888-436-3722.
Dale V.
Power Equipment Expert
Manufacturer Response
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able to assist you.
Rating Breakdown
1/5
1/5
1/5
1/5
Cons:
Unreliable
Good Quality, Always Starts And Runs When Needed. The 27 Kw Is
By Steve C.
DUNEDIN, Florida
Review Posted 04/02/2022
The Generac 27 kw liquid cooled 1800 rpm generator has the best economy of all the others. I checked it out. As quiet as an outside ac compressor. Starts up every time and runs without a hiccup or stutter. Can't say enough good about it! If this fits your needs you will be as lucky as I am that you picked it!!
Steve C. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Id Buy It Again, Durable, Reliable
Nice Generator
By Tommy L.
Pearland, Texas
Purchased 02/22/2021 |
Review Posted 06/09/2021
This generator is really nice. Very powerful and quiet. It will run my entire home with five air conditioners running and the pool. Really easy hookup and packaged nicely.
Tommy L. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Quiet, Exceeded Expectations, High Quality, Features
Cons:
Heavy, Expensive
Model Rg02724nax
By James O.
Ailey, Georgia
Review Posted 09/09/2020
Bought this unit earlier this year got a local contractor to install it for me. Installation went down without a problem they fired it up no problems. Got it on a weekly test for about 20 minutes, love this unit. Power has gone out twice since we installed it runs my whole house with no problems. I think I turned everything on in my house just to see if it would handle the load. No worries over here thanks for a great product would highly recommend this this model for you home!!
James O. Recommends This
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Manufacturer Response
Thank you for the rating, we appreciate your feedback. If you have any questions, please do not hesitate to contact our customer support team at 888-GENERAC (436-3722).
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
Easy To Use, Quiet, Exceeded Expectations, Durable
After 9 Years The Generator Makes Loud Clanking Noise. Too Expen
By Rafael D.
McLean, Virginia
Review Posted 02/15/2020
My 27kW Generac Generator worked perfectly for about 2 years. Used twice during power outages(total of about 10 hours). Then the control panel had to be replaced because unit would not start automatically.
Worked perfectly for about 7 more years. Recently, it started making loud clanking noise during weekly runs. Warranty has expired. Generac techs say the rotor is contacting stator and will cost about $5,000 in parts. Techs say this is very rare failure and recommend that I buy a new unit because there is not guarantee that the problem will be fixed with the repair parts or another failure will occur because the unit is 10 years old. The unit has been properly maintained and the engine is in perfect operating conditions.
Worked perfectly for about 7 more years. Recently, it started making loud clanking noise during weekly runs. Warranty has expired. Generac techs say the rotor is contacting stator and will cost about $5,000 in parts. Techs say this is very rare failure and recommend that I buy a new unit because there is not guarantee that the problem will be fixed with the repair parts or another failure will occur because the unit is 10 years old. The unit has been properly maintained and the engine is in perfect operating conditions.
Rafael D. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for the rating, we appreciate your feedback. If you have any questions, please do not hesitate to contact our customer support team at 888-GENERAC (436-3722).
Rating Breakdown
5/5
4/5
5/5
5/5
Pros:
Easy To Use, Quiet, Price
Cons:
Low Quality, Unreliable, Durability, Major parts failure
Great Product
By Al B.
Saint Bernard, Louisiana
Purchased 08/09/2019 |
Review Posted 09/28/2019
I've only had the generator for a short time. We did experience a power failure the unit started and switched to gen power with no problems.The unit is very quiet and provided stable power for my home.
Al B. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for the review, we appreciate your feedback. If you have any questions, please do not hesitate to contact our customer support team at 888-GENERAC (436-3722).
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
Quiet, Exceeded Expectations, High Quality, I'd Buy It Again
Cons:
none at this time
Great Product!
By Nestor B.
Doral, Florida
Purchased 04/17/2019 |
Review Posted 05/17/2019
I’m from Venezuela, and power outages happen daily. This electric generator has helped my family and me survive the heat wave, and it’s worked perfectly. I’d highly recommend it!
Nestor B. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for your review, we appreciate your feedback. If you have any questions, please do not hesitate to contact our customer support team at 888-GENERAC (436-3722).
Rating Breakdown
5/5
5/5
5/5
5/5
Pros:
Easy To Use, Exceeded Expectations, Fast, Reliable
Cons:
Expensive
Excellent
By Danila M.
Willis, Texas
Purchased 07/18/2016 |
Review Posted 10/01/2018
I did recommend already.
Danila M. Recommends This
Was this review helpful?
Manufacturer Response
Thank you for the great review, we appreciate your feedback. If you have any questions or concerns, please reach out to us at 888-GENERAC (436-3722). We're available 24 hours a day, 7 days a week.
Rating Breakdown
5/5
5/5
5/5
4/5
Pros:
Easy To Use, Quiet, High Quality, I'd Buy It Again
Never Again
By Doug T.
Lone Pine, California
Purchased 09/11/2016 |
Review Posted 10/15/2016
This is a replacement for another 27 kw . First year the control panel went out and took months to be repaired . This year the waterpump went out and I thought I would be able to just order a pump and replace . After many calls to Generac and the parts suppliers it was clear that Generac has a lock on the part numbers and you can not but elsewhere , many of the parts suppliers told me they have to call Generac and get the part number and then place the order. Water pump was $427. endless hours to find a timing belt and Belt "B" water pump gasket did not come with pump or the "O" ring Gasket was $ 11.00
This Generator was to be a backup as we have a 22 KW air cooled unit also but it dropped a pushrod and again a nightmare to just get replacement pushrods.
Service dealers are set as liquid or air cooled or larger units and they can only work on those units So service does not exist in many areas. I am located in Eastern Ca and the closest dealer is 200
miles away and they have trouble ordering parts.
This Generator was to be a backup as we have a 22 KW air cooled unit also but it dropped a pushrod and again a nightmare to just get replacement pushrods.
Service dealers are set as liquid or air cooled or larger units and they can only work on those units So service does not exist in many areas. I am located in Eastern Ca and the closest dealer is 200
miles away and they have trouble ordering parts.
Doug T. Does Not Recommend This
Was this review helpful?
Expert Response
Very sorry to hear about the problems you've been having with your generators. Having two different failures on two different types of generators is almost unheard of if you're using these generators for what they're designed for, backing up a reliable utility source of electricity.
Please keep in mind that as an online retailer for Generac, all warranty work has to be performed by a Generac servicing dealer. If you're having issues locating a servicing dealer in your area, I would suggest contacting Generac directly @ 888-436-3722.
Please keep in mind that as an online retailer for Generac, all warranty work has to be performed by a Generac servicing dealer. If you're having issues locating a servicing dealer in your area, I would suggest contacting Generac directly @ 888-436-3722.
Dale V.
Power Equipment Expert
Rating Breakdown
3/5
3/5
2/5
3/5
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%20w%2F%20Mobile%20Link%E2%84%A2%20(120%2F240V%20Single-Phase)%20%7C%20Generac%20Protector%20RG02724ANAX&p[url]=https%3A%2F%2Fwww.powerequipmentdirect.com%2FGenerac-Protector-RG02724ANAX-Standby-Generator%2Fp15954.html&p[summary]=The%20Generac%20Protector%C2%AE%20QS%20Series%2027kW%20Automatic%20Standby%20Generator%20(Premium-Grade)%20w%2F%20Mobile%20Link%E2%84%A2%20(120%2F240V%20Single-Phase)%20RG02724ANAX%20has%20been%20discontinued.&p[images][0]=https%3A%2F%2Fwww.powerequipmentdirect.com%2Fproducts-image%2F500%2FRG02724JNAX_15956_600.jpg){kind=link}
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Generac Protector® QS Series 27kW Automatic Standby Generator (Premium-Grade) w/ Mobile Link™ (120/240V Single-Phase)
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