Product Video Disclaimer: "PED is not responsible for any variances from the product in this video and the item you purchase. Please review all product specs prior to purchase."
GENERAC OHVI Engine With Full Pressure Lubrication •Equipped with low-oil shutdown to prevent engine damage
Illuminated Control Panel •Aids nightime operation
PowerBar® Feature Displays Available Wattage
Covered Outlets •Provides protection from the elements
Hourmeter With Maintenance Resets •Reminds you when it is time to change the oil
Never Flat, Rally Style Wheels
Locking, Folding Handles •Sturdy portability option that conveniently folds for storage
External Battery Charge Jack (Includes Charger) •Plug in your generator when not in use to keep battery charged
Q: I have a 15,000 watt generac gasoline generator, is a natural gas conversion kit avaveibel ? is a permanent enclosier avalible ?
by Gene Tedder from Florida on December 18, 2013
A: Thanks for your inquiry.....Generator manufacturers do not offer conversion kits or permanent enclosures for portable generators.
We at Power Equipment Direct do not recommend converting your gasoline portable generator to an alternative fuel and doing so will void the manufacturer’s warranty and may cause damage to the generator itself. These conversions are not recommended by any of the generator manufacturers.
Gasoline has an Ignition Point of 475–536 °F. When a generator is manufactured to run solely on gasoline these temperatures are taken into consideration and the engine components are made to handle these temperatures.
Propane (LP) has an Ignition Point of 920-1020°F and Natural Gas (NG) has an Ignition Point of 900–1500°F. These higher temperatures will cause damage over time on any “gas only” powered engine.
The following guidelines cover Honda engines (Also applies to other engine manufacturers) modified to run on fuels other than the one for which they were designed, such as converting an engine to run on propane (LP) or natural gas (NG).
• Honda gasoline engines are certified to operate on unleaded fuel with a pump octane rating of 86 or higher, containing no more than 10% ethanol (E10).
• Any change to the original configuration of a certified Honda engine is a potential violation of the Clean Air Act prohibition against tampering (40 CFR §1068.101(b)(1)). The tampering prohibition is important because poorly designed and installed modifications can increase emissions.
• The Clean Air Act prohibits anyone from removing or rendering inoperative any device or design element installed on engines in compliance with regulations. These actions are considered tampering, which carries a civil penalty up to $37,500 for each engine or equipment in violation.
• Engines converted by a third party (OEM, dealer, converter, etc.) to run on a different fuel type must be recertified with the EPA on the new fuel to comply with applicable emission standards. The third party must recertify under a new family and notify Honda to not include the modified engines in the original family.
• Converted engines to be sold for use in California must meet CARB requirements and the converter must obtain approval from CARB. EPA certificates or tampering exemptions will not satisfy the requirement for CARB certification.
• Once certified, the third party must remove the Honda emission control label and apply a compliant emission control label for the new fuel indicating the new certifying manufacturer. Honda will no longer assume any responsibility as the certifying manufacturer.
• The Honda Distributor's Limited Warranty does not extend to parts affected or damaged by the conversion to or use of fuel other than the fuel for which the engine was originally designed.
• Honda offers V-twin engines specifically designed and certified for use in LP/NG applications. The engines incorporate special design features that address the higher combustion temperatures and reduced lubrication to the valve guide area (since it is a dry fuel, not liquid). Please contact your sales representative or distributor for additional information.
Disclaimer: The guidance provided is intended for Honda dealer/distributor informational purposes only and not for the purpose of providing legal advice. You must contact the appropriate certifying agencies if you require information on how regulations apply to your specific application.
The regulations and additional information can be found at these web sites:
I am interested in the XG8000E and XG10000E units. Can you please tell me what tri-fuel adapter kit you recommend?
Thanks
by Brandon from Oklahoma on November 03, 2013
A: Thanks for your inquiry.
These conversions are not recommended by any of the generator manufacturers.
Gasoline has an Ignition Point of 475–536 °F. When a generator is manufactured to run solely on gasoline these temperatures are taken into consideration and the engine components are made to handle these temperatures.
Propane (LP) has an Ignition Point of 920-1020°F and Natural Gas (NG) has an Ignition Point of 900–1500°F. These higher temperatures will cause damage over time on any “gas only” powered engine.
The following guidelines cover Honda engines (Also applies to other engine manufacturers) modified to run on fuels other than the one for which they were designed, such as converting an engine to run on propane (LP) or natural gas (NG).
• Honda gasoline engines are certified to operate on unleaded fuel with a pump octane rating of 86 or higher, containing no more than 10% ethanol (E10).
• Any change to the original configuration of a certified Honda engine is a potential violation of the Clean Air Act prohibition against tampering (40 CFR §1068.101(b)(1)). The tampering prohibition is important because poorly designed and installed modifications can increase emissions.
• The Clean Air Act prohibits anyone from removing or rendering inoperative any device or design element installed on engines in compliance with regulations. These actions are considered tampering, which carries a civil penalty up to $37,500 for each engine or equipment in violation.
• Engines converted by a third party (OEM, dealer, converter, etc.) to run on a different fuel type must be recertified with the EPA on the new fuel to comply with applicable emission standards. The third party must recertify under a new family and notify Honda to not include the modified engines in the original family.
• Converted engines to be sold for use in California must meet CARB requirements and the converter must obtain approval from CARB. EPA certificates or tampering exemptions will not satisfy the requirement for CARB certification.
• Once certified, the third party must remove the Honda emission control label and apply a compliant emission control label for the new fuel indicating the new certifying manufacturer. Honda will no longer assume any responsibility as the certifying manufacturer.
• The Honda Distributor's Limited Warranty does not extend to parts affected or damaged by the conversion to or use of fuel other than the fuel for which the engine was originally designed.
• Honda offers V-twin engines specifically designed and certified for use in LP/NG applications. The engines incorporate special design features that address the higher combustion temperatures and reduced lubrication to the valve guide area (since it is a dry fuel, not liquid). Please contact your sales representative or distributor for additional information.
Disclaimer: The guidance provided is intended for Honda dealer/distributor informational purposes only and not for the purpose of providing legal advice. You must contact the appropriate certifying agencies if you require information on how regulations apply to your specific application.
The regulations and additional information can be found at these web sites:
Q: Regarding the xg10000e, if you connect to the 50 amp outlet on the unit, can you still connect to the 30 amp outlets as well or the 50 amp connection cancels them out? by Chris Gabb from Louisiana on August 24, 2013
A: It is not recommended to connect to 2 separate panels via the generators outlets due to causing off balanced loads on the alternator and damaging the generator and possibly the equipment you are connecting to it.
CAUTION: EQUIPMENT DAMAGE – Balanced Load
Failure to properly limit and balance the load applied to the generator will cause the generator to produce low voltage and may damage the engine generator set. It may also cause severe damage to the loads connected to the generator at that time. Improper loading of the generator set constitutes abuse and will not be covered by warranty.
Q: Would a 10,000 watt like the Generac XG10000E power a central air unit in the home. My main concern is the furnace in the winter along with other home items for extended periods, but wonder if it will power a Train A/C system? by Rick Anderson from Ohio on July 05, 2012
A: Rick, it really depends on the size of your central air conditioner. Under most circumstances, this model might be a little small to run a 4- or 5-ton unit.
You can learn more about portable generators and central air conditioners here:
Q: What is the DB rating on the Generac XG10000E? by George Ritko from North Carolina on June 27, 2012
A: Unfortunately, not all generator manufacturers publish the decibel ratings for their generators.
Currently, there are no industry standards or requirements for generator manufacturers to follow when testing their generators for noise.
Due to this, manufacturers can test the noise level under any conditions they choose and, therefore, the results are not very reliable as each company will test under conditions that are favorable to their products.
At this time there are no db(A) ratings available on this model.
Q: I am interested in the 10,000 watt, generac portable generator, model XG1000E. Can you tell me what is included? by Kathy from Alabama on April 14, 2012
Q: Jim, I'm a licensed NH Electrician I have a Honeywell 7500Watt Portable Generator that will be used to supply selected loads in a non-separately derived residential application as outlined by the 2011 NEC. The tag on this generator indicated that the neutral is bonded to the frame. I need to know if this generator can be made into a floating neutral generator without voiding listings or warranty. If the answer is yes then where and how does the manufacture recommend the removal of the bond? And will the manufacture send a new label that indicates the generator is now a floating neutral generator. This will be an issue with any generator that has its neutral bonded to the frame portable or stationary. Any info that you can give me will be a great help.
Regards,
Ron T.
by Ron Tasker from New Hampshire on January 08, 2012
A: Many generators that have a bonded neutral to frame can be modified so the neutral is floating, or separate from the frame and generator ground. If the neutral connection (bond) to frame can be removed, if the manufacturer supports this, it’s usually the best solution as it would result in a “floating neutral” generator and would be ideal for connecting to most transfer switches.
If the generator manufacturer does not support modifying the generator to remove the bond between neutral and ground/frame, the system can be setup to meet all codes by using a neutral switching transfer switch. A “non-separately derived system” is where the generator neutral is floating, and its neutral is always interconnected with the neutral for the utility – this is the most common way backup systems are setup – including automatic backup systems.
If you need to isolate the neutral then you need to use a GFI type transfer switch such as the Reliance Controls "X" series switches.....see link for details.
Note: Typically these switches are not required unless the 120/240v outlet on the generator is GFI protected which is found on Professional generators such as the Generac "XP" models and not the "XG" model.
The fact that a generator has a bonded-neutral does not rule out compatibility with 2-pole transfer switches, which make up the majority of all transfer switches. The only time that a portable generator will not function with a 2-pole transfer switch is if the generator has a bonded-neutral AND there is a GFCI breaker or GFCI mechanism protecting the receptacle being used to connect the generator to the transfer switch. Most 120/240v generator receptacles are not GFCI protected.
National Code does not require switching the neutral in general, but arguably the neutral should be switched when using a bonded generator based on how the system is setup and defined as a whole. Any time a bonded-neutral generator is connected through a transfer switch to a house wiring system, what results are two neutral-to-ground bond points: one at the main panel and one at the generator. This can be construed as having two bond points in the electrical system, even though the portable generator is not part of the system, and therefore one of the bond points should be removed (or a transfer device implemented that isolates the neutral).
Having two bond points in this scenario creates 'dual paths' on the ground and neutral between the generator and the house panel, aka "ground loop", meaning the ground wire from the generator to the house panel will share some of the return power with the neutral wire. This leads to a very small amount of voltage on the ground wire between the generator and house panel. It can be argued by an installer or authority that this power on the ground is objectionable, and a special neutral switching setup might be mandated. This is also why if there is a GFCI breaker protecting the generator receptacle, it will sense this power being lost on the neutral (to the ground) and will trip every time the generator is connected, even under No load.
* If the generator does not have a GFCI protecting the in-use receptacle, there will not be a trip and the generator will power circuits successfully. Now it’s just a question of whether having this setup is acceptable to the home owner, installer and authority if applicable. Using bonded generators without switching the neutral has been a common application for many years, regardless of how the code is interpreted, but about 10 years ago generators started adding GFCI's (per OSHA job site requirements) and wiring them into the larger receptacles, which will limit their applications when used at homes. The 2014 code will require new generators to have built in GFCI’s, but only on the 15/20 amp 120 volt outlets, which in most cases are not being used to power a transfer switch. If we look at all of the portable generators that are bonded neutral, and then separate the models WITH a GFCI breaker protecting the 120/240 outlet, the percentage of these generators is extremely small. These are the only generators that will functionally require a 3-pole transfer switch that breaks the neutral.
Breaking the neutral with a “3-pole” (neutral switching) transfer device eliminates the ground loop (dual paths) between the generator and house panel created by having two bond points, and will eliminate the problem of the GFCI breaker tripping creating a “separately derived system” where the generator neutral is never common with the utility neutral.
Q: What is the maximum output in watts out of the NEMA 14-50R outlet I can get from a XP 10000E Generac Generator by Michael Teixeira from Connecticut on January 08, 2012
A: Any 50A outlet, receptacle, cord or switch has a maximum of 12,500 watts....Amps x Volts = Watts. by Mike, Product Expert
Q: What transfer panel would I need to have with the XG10000e to run a well pump, electric hot water heater,washer and electric dryer, two sump pumps with some lighting . talked to a friend who said i would need 3 double pole 30 amp pole??? by Paul MacFadden from Pennsylvania on September 21, 2011
A: The best way to power these items is with a whole house type manual switch that is installed between your meter and main panel. This allows you to manage all your circuits without overloading the generator and is a very easy install. See link for recommended model for a 200A main service:
Q: What does HP/CC mean? The specs say 530 cc. What would the HP be? by Jackie Barrett from Oklahoma on January 26, 2011
A: There isn't a direct math correlation from CC's (cubic centimeters) to horsepower. Imagine a Chevy 350 cubic inch V-8 engine in a Corvette, depending on whether you have a carburetor fed engine or a fuel injected version, the power could be between 275HP - 400HP. The same logic occurs with small gasoline utility engines. Each is different enough that like CC displacements won't mean the same HP ratings from manufacturer to manufacturer.
As a "close enough" rule in the air cooled engine world, however, there is between 30-40cc per horsepower. For the 530cc engine, this would be around 15HP. by Mike, Product Expert
Q: How does this generator start in cold weather with the electric start? What is the difference between OHV engine & Generac's OHVI engine? by Daryl Hammond from Ohio on January 17, 2011
A: Portable generators are normally stored inside and the B&S 30471 comes with a float style battery charger which is plugged into the generator when not in use. This allows the generator battery to have a sufficient charge when the generator is needed to start.
An OHV (Overhead Valve) engine is compact designed and generally makes the unit operate quieter. The Generac OHVI (Overhead Valve Industrial) engine is built robustly with premium power and high performance and comes with a fully pressurized oil lubrication system and spin-on filter. by Mike, Product Expert
Maybe you were considering a 7000-8000 watt portable, but you still wanted to power a few more items at the same time. Ding, Ding, Ding....this 10,000 Watt Portable from Generac is your answer.
This tough generator meets any of the needs you throw at it- that's why we give it our "Good" recommendation. It has plenty of power and flexibility to meet the needs of homeowners. The XG10000E also includes features to make your life easier such as an hour meter that will remind you when... more
Maybe you were considering a 7000-8000 watt portable, but you still wanted to power a few more items at the same time. Ding, Ding, Ding....this 10,000 Watt Portable from Generac is your answer.
This tough generator meets any of the needs you throw at it- that's why we give it our "Good" recommendation. It has plenty of power and flexibility to meet the needs of homeowners. The XG10000E also includes features to make your life easier such as an hour meter that will remind you when it is time to do service maintenance and then reset once you have. It features an illuminated control panel so you can see at nighttime or during the heart of the storm. The PowerBar allows you to see how much of the generator's power you are currently using with the wattmeters.
Powered by a Generac OHVI engine. You're getting a proven, commercial-grade engine, that will ensure years of reliable operation. Full pressure lubrication ensures that the engine will remain cooler.
With a 50-amp receptacle, you can easily connect this to a manual transfer switch to power those hardwired circuits that you need most. To sum it up, model 5802 from Generac will meet your power needs without breaking the bank.
Mike Recommends This Model
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380
Tim B. Agate, CO
Purchased 7/14/14
11 Helpful Votes
Most Helpful Positive Review
REVIEWED
JAN.
30
2015
Needed To Power My Well And Office
I picked up everything in the pic at Generators direct because I work from home, also I had a need to power my 2 hp well pump in the event of a fire caused power outage.
The 10000E runs my 30 amp well pump, furnace, computers and some lights in the house, still showing under 50% on the 'power bar'.which is all I needed.
I have it setup on a manual transfer switch at the service entrance/pole, one leg feeding down to my shop with 220, the other leg feeding my house directly behind me in the pic. Using the 50 amp cord to the outlet box mounted on the transfer switch, all meets code. When gen starts the box fan feeds cool air into the air cooled motor from a vent in the side of the shed.
Seems to work well, only problem, now the power won't go off...
I picked up everything in the pic at Generators direct because I work from home, also I had a need to power my 2 hp well pump in the event of a fire caused power outage.
The 10000E runs my 30 amp well pump, furnace, computers and some lights in the house, still showing under 50% on the 'power bar'.which is all I needed.
I have it setup on a manual transfer switch at the service entrance/pole, one leg feeding down to my shop with 220, the other leg feeding my house directly behind me in... more
Tim Recommends This Generac Product
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114
Charles E. Lake Havasu City, AZ
Purchased 5/31/16
Most Helpful Critical Review
REVIEWED
JUL.
12
2016
Still Unused
I purchased my generator and received it on June 03, 2016.. My generator was missing parts that I have yet to receive... After two calls to Generators Direct first being promised the parts and the second being two weeks later and being informed that parts were on back order with no callback to tell me... I was then informed to call Generac directly.... I did and was told parts would be sent out... Well it's now July 12, 2016 and I still don't have the missing parts.. My generator is still sitting in the corner of my garage unusable. Not Happy !!!!
I purchased my generator and received it on June 03, 2016.. My generator was missing parts that I have yet to receive... After two calls to Generators Direct first being promised the parts and the second being two weeks later and being informed that parts were on back order with no callback to tell me... I was then informed to call Generac directly.... I did and was told parts would be sent out... Well it's now July 12, 2016 and I still don't have the missing parts.. My generator is still... more
Product Expert
Charles,
Charles,
I would suggest following up with Generac regarding the missing parts from the accessory kit.
We are sorry to learn of your missing parts. For an update on the shipping status of your replacement parts, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit.
I have 3.9 hours total usage on my like new Generac XG10000. I bought it at Princess Auto in Winnipeg who claim to have a life time satisfaction guarranty. Well after only a few uses the battery ran out/died and couldn't be recharged. A phone call to the dealer revealed a 2 year (hidden) disclaimer on all repairs and I guess satisfaction is out too. It seems to me the battery is the weakest part and even though I kept it charged up using the small recharger the battery still can't turn the engine. I suggest a better charging system and a much better battery.
I have 3.9 hours total usage on my like new Generac XG10000. I bought it at Princess Auto in Winnipeg who claim to have a life time satisfaction guarranty. Well after only a few uses the battery ran out/died and couldn't be recharged. A phone call to the dealer revealed a 2 year (hidden) disclaimer on all repairs and I guess satisfaction is out too. It seems to me the battery is the weakest part and even though I kept it charged up using the small recharger the battery still can't turn the... more
Product Expert
Bruce,
Typically warranties don't cover items such as batteries on portable generators. Battery lifespan can and will vary based on a variety of conditions.
We are sorry to learn of your frustrating experience with the product that you purchased from Princess Auto. If the unit's battery could not be recharged, this would indicate that it is dead. A battery dies after extended use or if it is not properly recharged over time. The batteries in our XG Series units should be charged at least once every 30 days for no longer than 24 hours at a time. Moreover, please know that we do not manufacture the batteries featured in our portable generators. Considering this, Generac's warranty coverage does not include the unit's battery. If you have any additional comments, questions or concerns, or if you would like to discuss your product's warranty in further detail, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7.
Loved it when I took it out of the box. There were some design problems such as it was difficult to attach the battery leads. This could have been made allot easier to do. Also, the oil filler is very small and difficult to access. For something that was supposedly made from the ground up as a portable generator these things could have been better addressed.
Pros:Easy To Use, Features, Price, High Quality
Cons:Heavy, Bad Instructions, Expensive
James Recommends This Generac Product
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10
Timothy M. Newington, CT
Purchased 8/8/16
2 Reviews
REVIEWED
NOV.
30
2016
Do Not Buy Products From Electric Generators Direct
After purchasing the generator, I had to have the electricity installed. When I set up the unit, I purchased new gas, filled it and it would not turn over. When I called Electric Generators Direct, they immediately deferred to Generac as it was outside the 30 day delivery window. Generac sent me to a repair shop that has told me the carberator was destroyed. Generac fuses to warranty fuel issues. This is as wrong as wrong can be. So whatever you do, do not buy any products from Electric Generators Direct, buy them from an authorized dealer that will take some ownership for their faulty equipment. As far as Generac goes, select another option.
After purchasing the generator, I had to have the electricity installed. When I set up the unit, I purchased new gas, filled it and it would not turn over. When I called Electric Generators Direct, they immediately deferred to Generac as it was outside the 30 day delivery window. Generac sent me to a repair shop that has told me the carberator was destroyed. Generac fuses to warranty fuel issues. This is as wrong as wrong can be. So whatever you do, do not buy any products from Electric... more
Cons:Durability, Unreliable, Low Quality, Customer Service
Product Expert
Timothy,
Very sorry to hear about the issues with your generator. After reviewing the order notes for your order, you had the generator almost 60 days before you contacted us. As an online retailer, all warranty service is handled by a local dealer. We have emailed you a Generac Incident Report that can be sent directly to them.
We are sorry to learn of the issues you've experienced with your personal unit. If you would like to discuss your personal experience in further detail, please know we are available 24/7 at 888-GENERAC (436-3722).
Purchased one in 2012 after a week long power outage. I was ready when Sandy hit NJ. But I didn't loose power. Then last summer a wind storm tore thru and I lost power for a week again. This generator fully powered the whole house. Only thing I had to do was not run range, AC, or dryer at same time. I refueled it before I left for work, and when I got home. For the family it was seamless. The neighbors all had small generators, enough for some lights and the TV. But my house was all lit up, AC running, well pumping,
I purchased the second one because, I moved to SC, the house I had lined up had a 22KW already so I sold the first one. Had a show stopping issue with the first settlement and had to keep house shopping. The house I moved into did not have a generator so I got the same one again.
The two minor issues I had with the first one: handle would lock in extended position, and the fuel shut off switch would spin on the panel are not a problem with this one. And I sold the first one for 3/4 of what I paid. So it all worked out.
Purchased one in 2012 after a week long power outage. I was ready when Sandy hit NJ. But I didn't loose power. Then last summer a wind storm tore thru and I lost power for a week again. This generator fully powered the whole house. Only thing I had to do was not run range, AC, or dryer at same time. I refueled it before I left for work, and when I got home. For the family it was seamless. The neighbors all had small generators, enough for some lights and the TV. But my house was all lit up, AC... more
Richard Recommends This Generac Product
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10
Jeff B. Arkadelphia, AR
Purchased 6/9/16
2 Reviews
REVIEWED
SEP.
13
2016
Great Generator For A Food Truck!
I bought this generator back in June of 2016 to run my Shaved Iced trailer when I did not have access to a 50 amp power supply. In my trailer I have (4) florescent strip lights, full size chest freezer, refrigerator w/ freezer, small electric water heater, large RV rooftop AC unit, and a commercial grade ice shaver. This generator powers my all this equipment with no problem! Very impressed and happy with my purchase. I ran this thing all day in the summer heat with not so much as a hiccup. Would definitely recommend to someone needing a 50 amp power supply for their food truck.
I bought this generator back in June of 2016 to run my Shaved Iced trailer when I did not have access to a 50 amp power supply. In my trailer I have (4) florescent strip lights, full size chest freezer, refrigerator w/ freezer, small electric water heater, large RV rooftop AC unit, and a commercial grade ice shaver. This generator powers my all this equipment with no problem! Very impressed and happy with my purchase. I ran this thing all day in the summer heat with not so much as a hiccup.... more
Pros:Easy To Use, Features, Reliable, Exceeded Expectations
Cons:Heavy
Jeff Recommends This Generac Product
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10
John E. Morehead, KY
Purchased 8/10/16
REVIEWED
AUG.
31
2016
Seems To Be A Powerful Generator
Received on time in good condition it was easy to set up. You need a long funnel for oil & battery is a little hard to hook up. After set up it started first time trying. Appears to be a good generator time will tell.
John Recommends This Generac Product
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10
Nancy W. Houston, TX
Purchased 5/31/16
REVIEWED
JUL.
13
2016
Great Product!
Met all my expections and performance requirements.
Nancy Recommends This Generac Product
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10
Vic C. Trumbull, CT
Purchased 5/25/16
5 Reviews
REVIEWED
JUL.
08
2016
Generac Xg10000e - 10,000 Watt Electric Start Portable Generator
Very nice Generator, nice and solid. First start up was rough as to took a long time to start being first gas fill and dry lines.Oil fill was difficult, you'll need a funnel. The only problem was the axial, it was wrong, 2" short. But a new axial was send out quickly.
Vic Recommends This Generac Product
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21
Jason K. Dexter, MI
Purchased 6/29/16
REVIEWED
JUN.
29
2016
Xg10,000
The Generac line is a decent and affordable portable generator. We currantly have the following generators in our inventory and in the fileld on job sites (1- 15,000 watt, 4- XG10,000 watt and 1- 7,500 watt). We also have one brand new XG 10,000 watt Generac generator in the shop. The downside to this brand is the availability of parts and service. The brand new generator has been out of commission due to a damaged gas tank since the first week of purchase. I ordered the part over a month ago and it has been on back order since. A $2,000 generator does us no good if it is not working. Generac would have a good product if parts were redily available.
I am tired of everyone wanting to sell things and once the sale is complete, it is complete. I have even taken the generators to repair shops and they say the same thing about getting parts (very difficult). The only downside of these generators is as stated above. Work on the parts issues and you will have a good product.
The Generac line is a decent and affordable portable generator. We currantly have the following generators in our inventory and in the fileld on job sites (1- 15,000 watt, 4- XG10,000 watt and 1- 7,500 watt). We also have one brand new XG 10,000 watt Generac generator in the shop. The downside to this brand is the availability of parts and service. The brand new generator has been out of commission due to a damaged gas tank since the first week of purchase. I ordered the part over a month... more
Spec Sheet
