We bought this to replace a junk Utilitech pump. Nice looking pump, seems well built and it's not as noisy as the other pump. Very happy so far...
Randall Recommends This Red Lion Product
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Perry L. Martville, NY
Most Helpful Critical Review
Looks Good But Beware
This pump looks really nice and when I received it I took pictures to show my friends that I really did get a stainless pump for less than the lowest price pump in my local department store. When I hooked it up I couldnít seem to stop drips from both inlet and outlet fittings. I tried new Teflon tape but still drips. I tried pipe dope, still drips, I tried both together, still drips. I should mention that I make connections in 100 psi steam fittings for a living, but I was really puzzled by this. I tried all new brass fittings, but the connections still drip.
Then I went to my local plumbing supply store and the owner asked the manufacturer of the pump. When I said Red Lion the owner told me that pump was made in China and was noted for poor thread quality. I ran a 1Ē pipe die to clean up the threads and it finally sealed after 6 tries.
Next issue I hooked up electricity, primed the pump, and it pumped water, but would not stop after building pressure. When I manually moved the pressure switch to stop the pump would not start. I figured the pressure switch was bad and proceeded to the plumbing store again. I returned with a new pressure switch and removed the fitting from the original switch only to find out the fitting was clogged with pipe dope from the manufacturer. I was pissed! I really canít remember purchasing something new with this many issues and so much of my time to correct.
Now that the pump is hooked up and running I donít believe it pumps volume any faster than the Ĺ hp pumps I bought at the department store. When the pressure switch was stuck I donít believe it pumped over 80 psi as the specs claim. It is noisy, but so were the department store pumps. It does the job but it was not worth the hassle.
This pump looks really nice and when I received it I took pictures to show my friends that I really did get a stainless pump for less than the lowest price pump in my local department store. When I hooked it up I couldnít seem to stop drips from both inlet and outlet fittings. I tried new Teflon tape but still drips. I tried pipe dope, still drips, I tried both together, still drips. I should mention that I make connections in 100 psi steam fittings for a living, but I was really puzzled by... more
Perry Does Not Recommend This Product
I'm sorry to hear of the problems that you experienced with your Red Lion pump. While there is always the possibility of an issue with any product, this pump did include a 2 year warranty which may cover the possible issued you had. I would suggest that you call Red Lion tech support at 888-956-0000 to go over any possible troubleshooting with them and to verify pump failure. Once you get that verification, please get back to me with the name of the tech you spoke to and the diagnosis (not "defective") and I'll be happy to handle the warranty replacement or refund (your choice) for you.
Water Pump Product Expert
Water Pumps Direct
1325 Rodeo Dr
Bolingbrook, IL. 60490
I am extremely pleased. The price was outstanding and the pump is ideal. I have high mineral content in my well water and cast-iron pump housings just don't cut it in the long run. The stainless steel pump body is perfect for the situation and the pump cycles beautifully, providing a continuous flow superior to the pump it replaced. The flow-rate to cost ratio on this unit is extraordinary. Thanks! We'll be in touch!
Jon Recommends This Red Lion Product
Jon's Experience With Power Equipment Direct
"Easy site to navigate, great pricing, tremendous shipping standard. Fast delivery, perfect product. The experience could not have been better. Wish I had found Water Pumps Direct a decade ago!"