50% of respondents would recommend this product to a friend
Most Helpful Positive Review
Best decision I made, around the house this is a work horse.
Peter Recommends This Karcher Product
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Ryan J. Whitecourt, AK
Most Helpful Critical Review
Lasted 4 seasons with regular maintenance then engine went.
Ryan Does Not Recommend This Product
For the best performance from your pressure washer it's really important to use a Pump Saver product over the winter and make sure the unit is stored where it doesn't freeze.
Honda's GC engines are consumer grade. They are good engines, but they have lighter weight components (and a shorter Factory Warranty) than Honda's commercial grade GX line. In the extreme conditions found in Alaska a commercial grade engine might hold up better- especially since you're willing to do maintain the unit properly.
Was bought as a gift for my son's MBA graduation. He got it out of the box, assembled it, hooked up the water, added the gas and oil and it DOES NOT work. He quickly filled out the warranty card, looked up a Karcher service center and two weeks later still NO power washer.
Cathy Recommends This Karcher Product
I am so sorry your son's pressure washer didn't start right away- usually Honda engines fire right up. Please be assured that the warranty is in effect whether or not the warranty card is filled out.
This is the busiest time of year for pressure washer repair shops, but if your son feels he isn't being treated fairly because his repair is warranty work, please have him call Karcher directly at (800) 537-4129 with the name and number of the shop and the person he's working with their. (If he kept a copy of the serial number they will probably ask for that, too).
If you need us to ask our Karcher rep to step in, then we're happy to do that- we would also need the name and number of the shop, your son's name, and the name of the person at the shop he's working with.
We appreciate your business, and apologize for any disappointment!
Our congratulations to your son on completing his MBA! Our apologies you experienced any issue with a Karcher product. As Mike mentioned, please call the help line and provide an agent with the name of the service center asking them to please contact them for status and resolution.