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Husqvarna 966 55 98-01 Gas Reviews & Ratings

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Husqvarna 966 55 98-01 Ratings
1 Review  Sort by 
 
Eric
Purchased from Power Equipment Direct
Purchased 10/18/13
REVIEWED
FEB.
24
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Avoid This Product...
Rarely do I take the time to review products that I've purchased however, it's rare that I find myself so disappointed in a product.
I purchased this product in Oct of 2013 as I needed a long-pole hedge trimmer. For clarity, I own several Honda power tools that I use and maintain regularly.

After using the Husqvarna trimmer twice, two issues surfaced:

1) the trimmer was visibly leaking fuel
2) the cord recoil assembly stop working.

Both of which cost me $180.00 to repair. Now,... more
Eric Does Not Recommend This Product
Marissa, the String Trimmer Expert
Product Expert
Eric,
We are sorry to hear of the issues you have had with the Husqvarna hedge trimmer you bought. You definitely did the right thing by going to a Husqvarna servicing dealer. In these cases that is typically the best course of action.

You may want to contact Husqvarna directly to let them know of your experience. Husqvarna can be reached at 800-487-5951. If you need anything else feel free to call at 800-710-7499.
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Manufacturer Response
Brand Rep
Eric,
Sorry to hear about your problem with the hedge trimmer. This product comes with a two year warranty and you should be covered till October of 2015. Provided that you took the trimmer to a Husqvarna dealer, there should have been no charge. I would advise asking for a refund for the repair as it should be covered under warranty. Provided that you used fresh fuel. Keep in mind that fuel has a shelf life of only 30 days and this could have caused your fuel tank to leak if the fuel was bad. Please feel free to contact us should you have any future problems. We want to make sure you can work productively without failure.
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