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Generac 6602 Power Equipment Reviews & Ratings

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Generac 6602 Ratings
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
4.4 out of 54.4 out of 54.4 out of 54.4 out of 54.4 out of 5
Pros
Easy To Use (55)
Features (35)
I'd Buy It Again (32)
Price (30)
Easy To Store (28)
Cons
Low Quality (6)
Packaging (6)
Bad Instructions (5)
Unreliable (4)
Heavy (4)
84% of respondents would recommend this product to a friend
260 Reviews  Sort by 
 
Brian, the Pressure Washer Expert
Power Equipment Expert

Product Expert
Total Reviews
122 Reviews
Total Helpful Votes
5395 Helpful Votes
Power Equipment Direct Recommended

Just turn the dial to your job task and go. The Generac One-Wash is great for the first time user but even someone like myself I just click and go without adjusting pressure or worrying about applying the incorrect pressure.

The units includes an AR pump which is easy to maintain and a detergent tank so your not dragging a bottle around the house with you.

Generac One-Wash is the perfect gift to anyone considering pressure washing with a gas machine.

This unit performs very... more
Brian Recommends This Model
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10620
Steven T.
Fenton, MO
Total Helpful Votes
18 Helpful Votes
Most Helpful Positive Review
REVIEWED
MAY.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hands Down Best I Have Ever Used For A Residential Power Washer
This thing is AWESOME! I use it with a spiral twisting tip and this thing take oil stains off the driveway, will actually splinter wood, I use mine at work to clean the streets after a certain area always floods and leaves 1-4" of hard mud and debris, starts on first pull every time, these other bad reviews I don't see it, I'm guessing OPERATOR ERROR! if you use right oil and right amt and prime the pump with water like your supposed to do they work great!
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Steven Recommends This Generac Product
Manufacturer Response
Brand Rep
Steven,
Thank you for providing us with your candid review of the OneWash residential grade pressure washer. We truly value your feedback! If there are any questions that we can answer for you at any time, please do not hesitate to contact us directly at 888-GENERAC (436-3722). Also, be sure to register your unit for warranty-related purposes via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa. Doing so will also allow you to receive future consumer alerts as well.
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184
Jodee Mcc.
West Point, UT
Purchased from Power Equipment Direct
Purchased 3/21/16
Most Helpful Critical Review
REVIEWED
APR.
12
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Oily Filter
Ran rough. Air filter dripping with oil.
Brian, the Pressure Washer Expert
Product Expert
Jodee,
I'm sorry the unit got tipped over during shipping, getting oil in your air filter (and probably the spark plug), and I appreciate all the effort that went into cleaning it.

I checked your file, and I see where we've already ordered a replacement air filter for you. That should smooth out the engine performance and make it easier to use your pressure washer.

We appreciate your business, and apologize for any inconvenience.
more
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60
John H.
Hudson, OH
Purchased from Power Equipment Direct
Purchased 10/16/16
REVIEWED
NOV.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Worked Great Right Out Of The Box
Little hesitant having read reviews on how product was received with defective or damaged parts. Received mine and while agree, the shipping box container should be more reinforced, everything was fine and after quick part installation the unit started right up and ran flawlessly for a 3 hour project.

Purchased the 15" circular brush attachment and what a must-have item. Made cleaning my son's driveway and sidewalks much easier and faster although as others have said, an extension to... more
Pros: Easy To Use, Easy To Store, High Quality, Durable
Cons: Packaging
John Recommends This Generac Product
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00
Debra B.
Burlington, NJ
Purchased from Power Equipment Direct
Purchased 3/7/16
REVIEWED
APR.
19
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pull Start In Odd Place
The pull start is in odd place for a right handed person. Only 3 nozzles most others have 5.
Debra Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Debra,
The idea behind One Wash is to make it as easy as possible to operate. Generac included the 3 most popular nozzles; with the adjustable pressure you can get the same results without adding the other 2.

The full Generac spray tip set is in stock if you're interested in them.
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60
Mark N.
Valley City, OH
Purchased from Power Equipment Direct
Purchased 2/22/16
REVIEWED
MAR.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Adjustable Pressure Washer
Unlike some reviews, my pressure washer came undamaged, and all parts in place.

I have only used it a couple times, but the adjustable pressure comes in very useful. The pressure washer is very good on fuel, and is quieter than the other 2000 psi one I had. Engine runs very smooth.

For all wondering how much of the oil to add, put in 16 oz of the bottle that comes with it. After couple uses, you may have to add a 1 oz.

In all, great pressure washer for those who have many little... more
Mark Recommends This Generac Product
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60
Mark A.
Jacksonville, FL
Purchased from Power Equipment Direct
Purchased 12/6/15
REVIEWED
DEC.
29
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Great Tool!
I tried my friend's out on a driveway and side walk with the turbo nozzle and it worked very well. I was spraying off dirt and algae.

So I went home and ordered one for my business.
Mark Recommends This Generac Product
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60
Timothy B.
Appomattox, VA
Purchased from Power Equipment Direct
Purchased 11/29/15
REVIEWED
DEC.
24
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Machine
Very good machine; well worth the money. Name brand, great features, easy operation- doesn't get any better than this for the money...I love it !!!
Timothy Recommends This Generac Product
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60
Craig Wells
Cape Coral, FL
Purchased from Power Equipment Direct
Purchased 12/28/15
Total Reviews
2 Reviews
REVIEWED
JAN.
05
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Missing Parts When Delivered
Washer delivered & after carefully opening box and removing and double checking contents the spray nozzles were missing. I called Customer Service and parts were ordered, said it would take 7 to 10 business days. What??? It only took 4 business days to get the power washer from the day I ordered it which I was pleasantly surprised.... Ordered on 12/28/2015, delivered 01/04/2016 (3 day holiday weekend)...

One would think they would expedite missing parts for a new power washer.

So, I... more
Brian, the Pressure Washer Expert
Product Expert
Craig,
I apologize for the experience you are having. The quick delivery was because we had the units in stock. The missing parts had to be ordered straight from the manufacturer.

I want to apologize on behalf of Generac for not putting all of the parts in the box with the unit. Also, since we sold you the unit, I have no problem reimbursing you for the cost of the parts if you want to pick the spray tips up locally.

Please give me a call at 800-710-7499 and we can discuss the quickest way to get this issues resolved. Again, I apologize and look forward to hearing from you.
more
Manufacturer Response
Brand Rep
Craig,
We are sorry to learn of your missing parts. If you are unable to acquire the replacements through PED, feel free to give us a call at 888-GENERAC (436-3722) with the unit's serial number; we can process a request internally to have replacements sent out to you.
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61
Nicholas S.
Chesapeake, VA
Purchased from Power Equipment Direct
Purchased 5/19/16
REVIEWED
JUN.
10
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Still Waiting To Be Impressed...
I purchased my pressure washer on May 20th and received it in just a few days.

The only issue I have is that after following the directions step by step, taking my time to ensure I followed each one properly, I I I finally started my pressure washer and the pump lasted all of 3 minutes. Since that time I have dealt with Generac and their authorized maintenance dealers. It has been out for repair for the better part of three weeks due to a defective pump, and the only update I get is when I... more
Brian, the Pressure Washer Expert
Product Expert
Nicholas,
I am sorry for your disappointment! If you would please send the name & phone number of the shop that has your pressure washer, and the name of the person you're working with there to us at 'service@pressurewashersdirect.com' we will be happy to ask the support folks at Generac to step in and get your issue resolved as quickly as possible.

This will usually get things wrapped up in short order. We appreciate your business, and apologize for any disappointment!
more
Manufacturer Response
Brand Rep
Nicholas,
We completely understand you frustration and appreciate your patience with the servicing process. So that we can contact the independent authorized service provider that you are currently working with, please call us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. We apologize for any inconvenience this unfortunate scenario may have caused.
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40
Kent M.
Mount Joy, PA
Purchased from Power Equipment Direct
Purchased 5/10/16
REVIEWED
MAY.
31
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Fun To Use
We are very pleased with our Generac 6602 power washer. Our first project was our deck. It has not been power washed for 2 years and is now bright and clean.

It was easy to assemble, easy to start, and actually fun to use.

Our only complaint is shipping FedEx. It was only 2 states away and was sent to other states but ours. And several days back and forth between 2 towns in N. C. Once it arrived in our state FedEx asked us to drive 1 hour one way to pick it up. After our phone call... more
Kent Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Kent,
I checked the tracking record for your order- it was definitely unusual. I've forwarded it to our Logistics department; they spoke with FedEX who pointed out that the Zip Code on your order was incorrect; you had entered a NC zip code- the first digit in the zip code you entered should have been a 1, not a 2.

We appreciate your business and apologize for the inconvenience!
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40
Donald M.
Moon Township, PA
Purchased from Power Equipment Direct
Purchased 5/25/16
REVIEWED
MAY.
28
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Started In 3 Tries
When I received my Generac Pressure, I removed it from the box and set it up per instruction. I filled with fuel and supplied oil. I then started it up, 3 tries. And it was ready to go.

My main issue was that the shutoff switch didn't work. I had to choke it out to get it to stop .This is not good for the equipment right out of box. I have seen other complaint with the same issue.

I would think that your company would have this issue fixed by now with the complaints. It seems that... more
Brian, the Pressure Washer Expert
Product Expert
Donald,
Some Generac units have had this problem- we have let them know and they are working to remedy the situation.

Please give the folks at Generac a call, toll free, at 888-436-3722. If there isn't a simple fix you can do yourself (in some cases it has been just connecting a wire), they will direct you to a Factory Authorized Warranty Service location in your area.

Please have the serial number of your pressure washer handy when you call them- they will ask for it. If you also need a copy of your invoice, just click on My Account in the upper right corner of our website and follow the prompts to print one out.

If you do need to take it to be serviced, you may want ot see if there is more than one place in your area. Then call around to see which has the shortest turn-around time so you can be up and running as soon as possible.

We appreciate your business, and apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
Donald,
We're sorry to learn of the issues you've experienced when attempting to turn your pressure washer off. So that we can discuss these symptoms in further detail, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit.
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51
James S.
Fort Lauderdale, FL
Purchased from Power Equipment Direct
Purchased 3/6/16
REVIEWED
APR.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
I'm Happy
I read reviews from all the other sellers. I was concerned that the unit would arrive with some damage or there would be a problem with something.I was very pleased the way it was packaged, very secure. There was no damage at all.

The soap nozzle(black) was not in the plastic bag with the other nozzles. I called and they sent a new bag with the black spray tip. and that made me happy.

When I started the engine It would not go past idle when I turned the selector dial. The set screw to... more
Pros: Easy To Use, Easy To Store, Features, Exceeded Expectations
James Recommends This Generac Product
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40
David G.
Purchased from Power Equipment Direct
Purchased 5/22/16
REVIEWED
JUN.
15
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Not Impressed
After receiving the pressure washer I assembled it without an issue. Very easy to put together. when I tried to start it I could not pull the choke handle out. it is jammed (stuck) in the running position. I need a new cable if I'm going to keep it.
Brian, the Pressure Washer Expert
Product Expert
David,
I am sorry you've got a sticky choke cable. Would you please give the folks at Generac a call, toll free, at 888-436-3722? They will be able to send out a replacement cable or recommend a service location close to you for repair under their Factory Warranty.

Please also have the serial number of your unit handy when you call Generac- they will need it to set up your claim.

We appreciate your business, and apologize for any inconvenience!
more
Manufacturer Response
Brand Rep
David,
We are sorry to learn of the issue that you are experiencing with your unit's choke handle. So that we can explore servicing options in your local area, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. Once we are able to speak with you directly, we should be able to review your warranty coverage and suggest authorized service providers in your local area. We do apologize for any inconvenience your personal experience may have caused.
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41
Steven L.
Toms River, NJ
Purchased from Power Equipment Direct
Purchased 5/20/16
REVIEWED
JUN.
13
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
In The Repair Shop
Right out of the box the washer did not work properly. The engine conks out on the low pressure setting,idles very rough, only to find out the throttle linkage was not working, hence its now in the repair shop.

VERY DISSATISFIED for a brand new product.
Brian, the Pressure Washer Expert
Product Expert
Steven,
I can understand your disappointment- the majority of pressure washers work right out of the box, but I'm sorry yours did not. Generac's Factory Warranty covers defects in materials and workmanship, so that should cover the cost of any repair.

We appreciate your business, and sincerely apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
Steven,
We are sorry to learn of your frustrating experience. To ensure that your unit's issues are diagnosed and serviced properly, we would recommend contacting an independent authorized service provider in your local area. Please know that these trained professionals are capable of providing any warranty coverage that applies to your personal unit. To locate an independent authorized service provider closest to you, use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you would like to discuss your experience in further detail, do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7.
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30
Mike H.
Clayton, NC
Purchased from Power Equipment Direct
Purchased 6/10/14
REVIEWED
MAR.
26
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Wash On, Wash Off - Very Happy After 2 Years Of Ownership
I have had pressure washers in the past and this one is by far my favorite. The ability to quickly dial-in the pressure to suit the task is a great feature.

I too have the issue with the unit not being able to turn off due to a poorly designed rocker switch. It comes unseated from the housing and / or unplugged. If this happens to you, just pull the choke and it will die out. This however is fixable easily and anyone with some aptitude and can fix it. I've just been too lazy.
more
Pros: Starts Up First Pull
Cons: Kill Switch Design Flaw
Manufacturer Response
Brand Rep
Mike,
Thank you for providing us with your review. We've noticed that you've checked the box that acknowledges the fact that you would not recommend this particular product, despite your relatively glowing review. Are you able to elaborate a bit more on your experience? You mentioned the rocker switch; have you had this particular feature inspected by an independent authorized service provider?

These trained professionals are capable of not only determining the cause of a unit's issues, but they can also provide any applicable remedies that fall under the product's warranty coverage as well. So that we can discuss your experience in further detail, please give us a call at your earliest convenience. We can be reached 24/7 at 888-GENERAC (436-3722).

Otherwise, if you would like to explore servicing options in your local area, please know that a list of independent authorized service providers in your area can be located online via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . Again, we thank you for your feedback and look forward to discussing your experience with you in more detail.
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30
Dave D.
Wildwood, FL
Purchased from Power Equipment Direct
Purchased 12/29/15
REVIEWED
MAR.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Orange Sweetness
My old pressure washer finally died. Looked long and hard at new models and the deal maker was the adjustable pressure on this one. Just had a bunch of expensive vinyl siding installed on my place in Michigan and was leery of high pressure on it. Time will tell. Better to be safe than sorry.

Love it at high flow and high pressure. Cut driveway cleaning time by a factor of 4 or better with this pressure washer and the Generac Surface cleaner and turbo nozzle.

Didn't know what I'd been... more
Dave Recommends This Generac Product
Manufacturer Response
Brand Rep
Dave,
We are thrilled to know that you enjoy using your OneWash unit! Thank you for providing us with your positive feedback. If you haven't done so already, be sure to register with Generac Nation to receive warranty updates and other product-related information. If you have any questions about your product's warranty or the registration process, please do not hesitate to contact us directly at 888-GENERAC (436-3722). Otherwise, the registration process can be easily completed via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa
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30
Clement P.
Purchased from Power Equipment Direct
Purchased 12/16/15
REVIEWED
FEB.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Quality Machine
I have absolutely enjoyed my Generac OneWash. I have owned several top brand pressure washers over the years, but the OneWash has by far been the best.

I done alot of research prior to purchasing this unit and I am so glad I went with the OneWash. There are several reasons why I like the OneWash, but one in particular is the quality of the unit. Photos are great, but I was BLOWN AWAY when it arrived and I seen it in person. Upon opening the box, I was immediately captivated by the size and... more
Pros: Easy To Use, I'd Buy It Again, Exceeded Expectations, Durable
Clement Recommends This Generac Product
Manufacturer Response
Brand Rep
Clement,
Thank you for providing us with your thorough review of the OneWash residential grade power washer. We are thrilled to learn of your satisfaction with our product! If you haven't done so already, be sure to register with Generac Nation via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa . If you have any questions about your product's registration or warranty policy, please do not hesitate to contact us directly at 888-GENERAC (436-3722). Again, we thank you for your positive feedback.
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30
Frank E.
Ogden, UT
Purchased from Power Equipment Direct
Purchased 6/14/16
REVIEWED
JUL.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Buff Washer!
I chose Generac washers because I had a old 2100 PSI model that ran for 10 years trouble free. I was disappointed to receive the new washer without the On/OFF switch installed.

After installing the switch, I was very pleased to find that this new washer is really powerful and easy to use. Thanks PWD for supplying a great machine for a great price.
Frank Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Frank,
I'm sorry you had to install the on/off switch on your unit- we will pass along your comments to the folks at Generac. I'm glad you were able to get your pressure washer working so well.

We appreciate your business, and apologize for any inconvenience!
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20
David M.
Purchased from Power Equipment Direct
Purchased 4/29/16
REVIEWED
JUL.
06
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Works Great
Almost always starts on first pull. Powerful cleaner. Portable enough to get it where I need it. Wish it had a small storage shelf for extra nozzles.

They need to find a way to route the soap hose to keep it away from hot engine parts so it doesn't melt.
David Recommends This Generac Product
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20
Mark Y.
Downingtown, PA
Purchased from Power Equipment Direct
Purchased 5/3/16
REVIEWED
JUN.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Unit, Convenient
It appears to be a good value, and easy to use and adjust pressure for different uses. The rubber tires are also nice quality, and make it easy to roll around, even in grass, without fear of a flat. Have used it about 6 hours total so far without a hitch.

Only complaints I have are minor - the unit itself can be a tad hard to start if it has been running - even releasing pressure didn't stop it from occasionally snapping back the pull starter a little (hard on the wrist) - so I am giving... more
Mark Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Mark,
I'm sorry the delivery folks were careless- we work with our shippers to emphasize how important "This End UP" is when delivering pressure washers but sometimes the message is ignored.

I will pass along your comments to improve service in your area. We appreciate your business, and apologize for any inconvenience.
more
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20
Tim J.
Flowery Branch, GA
Purchased from Power Equipment Direct
Purchased 5/25/16
REVIEWED
JUN.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great
The pressure washer works as advertised. No problem with instructions.
Tim Recommends This Generac Product
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20
Patrick B.
Lancaster, PA
Purchased from Power Equipment Direct
Purchased 5/21/16
REVIEWED
JUN.
15
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
It Took A While, But It Finally Works!
My Generac One-Wash Pressure Washer works great, but it was a long haul to get to the day that I could use it. I first ordered from a big box store. When I picked it up, it was late in the evening after work, and I didn't inspect the equipment at the store before bringing home. This was because the box was in perfect shape, with no dents or new tape on the box. When I got it home and opened the box, it looked like someone took a sledgehammer to the center of the unit, with numerous broken... more
Patrick Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Patrick,
I am sorry your spray gun & tips needed to be replaced, but I'm glad we were able to help! Thank you for your business, and please accept our apologies for the inconvenience.
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20
Jerry L.
Purchased from Power Equipment Direct
Purchased 5/26/16
REVIEWED
JUN.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Well
Had a few bumps along the way. PED did not ship the unit to me for two full weeks. During that time, the unit price dropped $40. I purchased the unit from Generac because they were touted as a Made in USA company. Yesterday I found the identical pump and motor and specs on the the unit at a chain store. (Item#62200) Made in China without the orange plastic of course. Predator Engines have had pretty good reviews.

Now to the pump.. When it finally arrived, I did a brief assembly and the... more
Jerry Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Jerry,
I respectfully disagree with some of the assertions in your review. You ordered his pressure washer on Thursday, 5/26. We say this ships from Generac in 2 to 5 business days (Monday thru Friday, excluding holidays like Memorial Day). I checked your file and FedEX records- your order shipped on Thursday, 6/2- the 4th business day (because of the holiday) after you placed your order, and within the estimated time frame. FedEX delivered it on Wednesday, 6/8.

"Made In USA" is a legal definition, and Generac products do not meet the criteria. Nowhere on our website do we tout Generac as a "Made In USA company", and you won't find it on Generac's website, either. While there are a few companies that assemble pressure washers in the US, in order to say Made In USA they must also be made of components manufactured in the USA- and we haven't found any that are available in the quantities that we sell.

The units you find at cheap discount stores may have similar components or paint jobs; but they won't have the same quality control and warranty service as the established brands do.
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20
Jason S.
Purchased from Power Equipment Direct
Purchased 5/30/16
REVIEWED
JUN.
06
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Beware Of The Shipping
I received the pressure washer and followed every instruction to set it up. It would not even try to start. I called PWD to report problem and ask for help, they just transferred me directly to the manufacturer.

After walking through an entire list of troubleshooting steps we discovered that the pressure washer must have been tipped upside down or on it's side during shipping because there was oil in the carburetor and air filter.

The only offer I got from Generac was to take it to... more
Brian, the Pressure Washer Expert
Product Expert
Jason,
I'm sorry your pressure washer was tipped during shipment. The repair facility will have the parts and expertise available to clean your pressure washer's carburetor and replace the oily filter at Generac's expense.

I understand your disappointment- but it is Federal law that prevents the re-shipment of an engine that has been gassed up since it is an explosion/fire hazard. That's why we only sell products that have a national service network to handle their warranty issues.

We appreciate your business, and apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
Jason,
We apologize for your frustrating experience. Please know that as the product's manufacturer, we do not service the units if/when issues are experienced. However, for your convenience, we have trained independent authorized service providers across the country to provide service for customers in their respective areas. This is why we suggested having your unit's issues addressed by an independent authorized service provider in your local area. Please do not hesitate to contact us directly at 888-GENERAC (436-3722) if you have any questions about the servicing process or your product's warranty.
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42
Noel L.
San Antonio, TX
Purchased from Power Equipment Direct
Purchased 4/15/16
REVIEWED
MAY.
30
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Toy
I've been using my pressure washer for several times and I've not had any problem at all. Perhaps you just need to read and learn how to take care this pressure and everything will be all right.

Every time I started the engine it took me only two times to pull the string and it started right away. It's very powerful and enjoyable to use.
Noel Recommends This Generac Product
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20
William D.
Purchased from Power Equipment Direct
Purchased 2/1/16
REVIEWED
FEB.
23
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer
Mold on concrete driveways in Florida is a bear to remove. This washer, combined with an MTM Turbo nozzle, took care of it with no problem. It was a lot faster than washers I've rented in the past, but that was probably due to the nozzle.

It was easy to put together (only needed to attach the handle and add the enclosed oil (took only .5 qt since there must have been some oil in it from manufacturing. Per instructions after 5 hours I drained and refilled and it took 1 qt).

Started up on... more
William Recommends This Generac Product
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Dave D.
Wildwood,, FL
Purchased from Power Equipment Direct
Purchased 12/29/15
REVIEWED
FEB.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally New Stuff
Replaced a 15+ year old Honda powered Excell pressure washer rated @2500 psi and 2.5 gal/min that finally gave up the ghost. What a difference!!!!

Also bought the Generac large area rotary cleaner and a Simpson Turbo Nozzle. Doing my driveway, a job that used to take about 4 hours with the old cleaner and a 45 degree nozzle took less than an hour with the Generac washer and rotary cleaner. The rotary nozzle made significantly shorter work of the house.

Couldn't be happier unless there... more
Pros: Easy To Use, Price, Exceeded Expectations, Fast
Dave Recommends This Generac Product
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20
Fred J.
Saint Cloud, FL
Purchased from Power Equipment Direct
Purchased 12/31/15
REVIEWED
JAN.
22
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Very Pleased With Performance
My Generac One-Wash 3100 pressure washer arrived with two sample defects: A wire was not connected to the On-Off switch so the unit would not shut off. The drain cap for the soap tank was missing.

I connected the wire and notified the manufacturer about the missing cap. Two weeks later I am still waiting for the cap to arrive in the mail. Otherwise I am very pleased with the performance. I especially like the ability to adjust the pressure.
Fred Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Fred,
I am so sorry the On/Off switch wasn't properly connected- I'm glad you had the skills to correct the situation safely.

I'm also sorry your pressure washer was missing the drain cap for the soap tank. I was able to locate one, and I'll have it shipped out to you today.

We appreciate your business, and apologize for any inconvenience.
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20
Robert Rick L.
Port St. Lucie, FL
Purchased from Power Equipment Direct
Purchased 8/24/16
REVIEWED
OCT.
05
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Pressure Washer I Ever Purchased
Love the ability to select to the variable pressure with a single dial. The feel, the quality is second to none.

As the old saying goes, you get what you pay for.
Robert Recommends This Generac Product
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10
Darren R.
Buffalo, NY
Purchased from Power Equipment Direct
Purchased 8/19/16
REVIEWED
SEP.
15
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Brand New Generac
Received my new Generac Power Washer from Pressure Washer Direct. Unpacked and assembled it. Started up fine, but when I pulled the trigger on the wand it stalled and cut off. Had to take to local repair shop for repair.

Still waiting for parts. Supposed to be one of the best washers. Unable to play with new toy. Very disappointed.
Brian, the Pressure Washer Expert
Product Expert
Darren,
I am so sorry you're having problems with your new pressure washer! Getting the Warranty Service taken care of right away is the best plan, although I understand your disappointment.

We appreciate your business, and apologize for any inconvenience.
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10
Gary Q.
Chattanooga, TN
Purchased from Power Equipment Direct
Purchased 7/5/16
REVIEWED
JUL.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Machine, Great Shipping!
I ordered the Generac One-Wash morning of July 5th and it was delivered July 6th. Shipping wise, there was no leaking oil, and the box was in great condition.

Set up was a breeze and after reading the manual to make sure I knew all the precautions before start up then I was ready to go. It started right up and it is actually pretty quiet.

Pressure washing the vinyl fence didn't sound as fun as washing my truck with the MTM Snow Foam attachment that I got as well. I like that you can... more
Pros: Easy To Use, Features, Price, Fast
Gary Recommends This Generac Product
Gary's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Extremely fast shipping. It took 1 whole day from the time I ordered to the time I received it at my house. That is outstanding. And FEDEX treated and handled the package with care."
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10
Hal E.
Cheyenne, WY
Purchased from Power Equipment Direct
Purchased 5/23/16
REVIEWED
JUN.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great!
This is my first power washer, so I read a lot of reviews before ordering this one. I'm very pleased with how it's designed and how it works.

I would recommend it.
Hal Recommends This Generac Product
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10
Robert M.
Savannah, GA
Purchased from Power Equipment Direct
Purchased 1/12/16
REVIEWED
FEB.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Versatile & Easy To Use
This is a well-designed pressure washer. Its multiple pressure settings which vary between 2100 & 3100 PSI makes it versatile for cleaning multiple surfaces. It is easy to set up, and starts easily as well.
Pros: Easy To Use, Easy To Store, Price, Light Weight
Cons: The Addition Of A Nozzle Between Blast And Wash Yellow
Robert Recommends This Generac Product
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10
Kelly S.
Elgin, TX
Purchased from Power Equipment Direct
Purchased 12/29/15
REVIEWED
JAN.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
My First Time
I never had a pressure washer, so I don't have much to compare it with.

I bought this one because it had the different levels and seems somewhat idiot proof. If I'm the bar, then that seems to be the case.

First, it's amazingly fast. I set aside a weekend to power wash my deck, porch and sidewalks. It took half a day. So I washed my car too.

There are a few things, like, it's a little troublesome to connect the hose, but it works very well. I liked having the soap dispenser as well.... more
Kelly Recommends This Generac Product
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10
Frans B.
Inverness, FL
Purchased from Power Equipment Direct
Purchased 12/16/15
REVIEWED
JAN.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great & Strong Pressure Washer
I have bought this pressure washer because of the adjustable power. That works great! A lot of power when you need it and little power for little jobs.

Watch by using too much power if you are washing your car it will be damaged if you use the wrong nozzle and power.
Frans Recommends This Generac Product
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10
Jeffrey N.
Bristol, WV
Purchased from Power Equipment Direct
Purchased 12/12/15
REVIEWED
JAN.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Not Your Fault
Starts and runs fine just wouldn't shut off.

Looks like the shut off switch is bad or not wired correctly. But the machine works as advertised.
Jeffrey Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Jeffrey,
This unit comes with a 2 year consumer-use Factory Warranty from Generac. Please give them a call, toll free, at 888-436-3722 to find Authorized Service in your area.

Please also have the serial number of your unit handy when you call them- they will need it to set up your claim.

We appreciate your business and apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
Jeffrey,
Thank you for providing us with your review. We are sorry to learn of the mishap with your unit's wiring. Please know that an independent authorized service provider in your local area should be able to provide an appropriate remedy under any warranty coverage that applies to your personal unit. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you have any other product-related comments, questions, or concerns, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7.
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10
Mike Hicks
Vestal, NY
Purchased from Power Equipment Direct
Purchased 9/24/16
REVIEWED
NOV.
09
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
This Has Been The Worst Experience Of A Purchase
I ordered this unit through you guys on 9/24/16, on or about 9/26 I received the unit. I proceeded to put the unit together, missing a few handle parts, no big deal, was able to get the unit together. I started it up, no problem, but there was no water pressure coming out of the handle. So I called "someone" not sure who I called, but the rep. told me how to test the unit/handle, so I did, turns out the spray gun wasn't working. I asked the rep. to send out a new one ASAP because I... more
Cons: Low Quality, Unreliable, poor customer service
Brian, the Pressure Washer Expert
Product Expert
Mike,
I am so sorry you are having such a hard time getting Generac to help you! We will contact you privately and work with our Generac rep to resolve the issues you're having with your pressure washer.

We appreciate your business, and apologize for any inconvenience- you will hear from us soon!
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Mary Ann H.
St. James City, FL
Purchased from Power Equipment Direct
Purchased 9/25/16
REVIEWED
NOV.
07
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Multi-purpose Washer
The washer is excellent. It cleans driveways, walls, patio furniture, etc. effortlessly. Easy to use, easy to move, pressure adjustments quick and easy.

Great product.
Pros: Easy To Use, Features, I'd Buy It Again, Easy To Store
Mary Recommends This Generac Product
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00
Jonathan M.
Walnut Cove, NC
Purchased from Power Equipment Direct
Purchased 8/28/16
REVIEWED
NOV.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Product
Very good product so far. I have pressure washed my house, my son's house and my mother's.

I have pressure washed my Can Am tub twice and it has worked very well each time.
Pros: Easy To Use, Features, I'd Buy It Again, Price
Cons: Hose could be a little longer
Jonathan Recommends This Generac Product
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00
Richard N.
Bend, OR
Purchased from Power Equipment Direct
Purchased 9/20/16
REVIEWED
NOV.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Better Than Others I Have Tried
I have tried 3 other products and they did not last. The last one was only used a few times and fuel system failed. When I received the siphon tube was missing, called Generac and had a tube in a few days.

You need to keep your foot on frame when starting, pull required to start will upset unit otherwise.
Pros: Easy To Use, I'd Buy It Again, Price, Easy To Store
Richard Recommends This Generac Product
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Zachary K.
Bethesda, MD
Purchased from Power Equipment Direct
Purchased 10/9/16
REVIEWED
NOV.
01
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy With My Generac
I bought a Karcher gas pressure washer first, which did not work (refused to start) and so I returned it. Then I bought this Generac. A great piece of gear. Started up straight out of the box and ran like a champ.

I really like the variable pressure option. I used it on high pressure and cleaned my garage door, driveway and sidewalk in a couple hours. (It used more gasoline than I'd anticipated, so have at least a gallon on hand if you plan to use it more than an hour or so.)
Pros: Easy To Use, Features, Durable
Zachary Recommends This Generac Product
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00
Gary P.
Waverly, MO
Purchased from Power Equipment Direct
Purchased 9/24/16
REVIEWED
OCT.
19
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Pressure Washer Be Aware!
Pressure washer cleans great but make sure all hoses are zip tied away from muffler. Even muffler cover gets very hot and will melt a hole in hose in just seconds!! My son found out the hard way.
Pros: Easy To Use, Easy To Store, Light Weight
Cons: Low Quality, Cheap Plastic, Muffler And Pressure Wand To Close Together
Gary Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Gary,
Page 15 of the Owner's Manual has a Caution in bold print that says the hose can be damaged if it comes in contact with a hot muffler. Keeping an eye on your hoses behind you and the washing in front of you takes some getting used to!
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Jack S.
Rickman, TN
Purchased from Power Equipment Direct
Purchased 9/24/16
REVIEWED
OCT.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer So Far
I have used my new Generac 3100 three times now and am totally satisfied with its performance so far. More than enough power to handle the projects I've used it for. The engine has started immediately and has run very smooth.

I have cleaned one (1) 1100 sq. ft. deck, one (1) 400 sq ft. comcrete patio and two (2) vehicles to date. All have turned out very satisfactory.

The cart handle seems a little flimsy but has not been a problem to date. Other than that 5 stars all the way.
Jack Recommends This Generac Product
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00
Brian C.
Pittsburg, KS
Purchased from Power Equipment Direct
Purchased 9/23/16
REVIEWED
OCT.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Company, Fast Free Shipping, Best Price
I have only use the power washer 3 times it works perfect- starts on the first or second pull.

I would recommend it to any of my friends
Brian Recommends This Generac Product
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00
Terrence B.
White City, OR
Purchased from Power Equipment Direct
Purchased 9/14/16
REVIEWED
OCT.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Wash
Nice quality... haven't used it yet- it's been raining.
Terrence Recommends This Generac Product
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00
Gary T.
Memphis, TN
Purchased from Power Equipment Direct
Purchased 8/27/16
REVIEWED
OCT.
11
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Kill Switch Killed My Enthusiasm
The unit was fairly easy to put into service. The folding handle doesn't feel overly solid. Unit started easily and worked well until time to shut it down.

Kill switch does not work, so after calling PWD, I have to take it 25 miles to closest factory service center. Not happy, as this should have been discovered before packing.
Brian, the Pressure Washer Expert
Product Expert
Gary,
I am so sorry the kill switch wasn't working properly! I understand that taking it to service isn't fun- but it will keep your 2 year Factory Warranty in force which will be good for you the long term.

We appreciate your business, and apologize for any inconvenience.
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00
Gene G.
Mayville, MI
Purchased from Power Equipment Direct
Purchased 9/8/16
REVIEWED
OCT.
03
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Should Had Got A Simpson
It arrived with the choke not working, had a repair guy out to fix it . I had to call him twice to get him out to fix it. He could not get it started but know the choke pulls right out of the front of the panel. I was told he would contact Generac and get back, a week goes buy no contact. Called Generac they emailed him still no contact.

Then I was told by Generac I had to contact Pressure Washers Direct to send it back but it can not be sent back because it has gas and oil in it. So now I... more
Brian, the Pressure Washer Expert
Product Expert
Gene,
I'm sorry you're having problems with your pressure washer. Federal Regulations prevent re-shipping an engine that has had gasoline in it since it's a fire/explosion hazard. That's why Generac directed you to their Factory Warranty service locations in your area.

We appreciate your business, and apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
Gene,
We are sorry to learn of your unit's issues. If you would like to discuss your warranty coverage or the servicing of your unit in further detail, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7.
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Allan C.
Elkhart, IN
Purchased from Power Equipment Direct
Purchased 9/4/16
REVIEWED
OCT.
03
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Parts Problem
Delivery excellent from PED. Unit delivered with missing parts. Nothing above handle hinges. Took two further deliveries to get all handle components. Even then was missing fasteners. This was with calling Generac, should have called PED.

Improvised handle assembly and got unit started. Chose toughest job. Concrete with years of gunk buildup. Took blast nozzle with full pressure to have an impact. Did the Job.

Then went to vinyl siding. No problem there. Unit whisked off mold and dirt... more
Pros: Easy To Use, Features, Price
Cons: Packaging, Bad Instructions, Packaging Very Poor
Allan Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Allan,
I'm so sorry there was a problem getting all the pieces of your pressure washer in one place! Let me check with our Generac rep and see if we can get the fasteners sent to you- even if you wind up with 2 sets, at least you'll have everything you need.

We appreciate your business, and apologize for any inconvenience.
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Richard L.
Stockbridge, VT
Purchased from Power Equipment Direct
Purchased 9/8/16
REVIEWED
OCT.
01
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Amazing Cleaning Power
Amazing pressure and cleaning power.

However no screws came for attaching the handle. Asked for the 4 screws and two tree clips. Received four tree clips and no screws.

Very difficult to operate the choke but fortunately the motor starts right up.

The hose holder.... Seriously??? Who's the genius who designed that contraption?
Richard Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Richard,
I am so sorry Generac didn't send you the screws you needed. If you still need them, please let me know at 'service@pressurewashersdirect.com' and we'll ask our sales rep at Generac to send out the right ones.
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James T.
Walla Walla, WA
Purchased from Power Equipment Direct
Purchased 8/18/16
REVIEWED
SEP.
29
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
It's Ok
I did my research to purchase the best one I could for the money. It seems to be a good pressure washer but I am disappointed that the choke doesn't work.

I was excited to get it home and try it out and the choke was stuck in, it started so I used it and was inpressed with it's performance. The choke still won't work for me and I have a hard time getting it started now. I don't know if I just got a bad one or if this has been a problem for others, I will keep it and struggle through... more
Brian, the Pressure Washer Expert
Product Expert
James,
This pressure washer has an exceptional 2 year Factory Warranty from the folks at Generac, so the first step is giving them a call at 888-436-3722 to see if they have a quick fix for the sticky choke and save your nerves. Please have the serial number of your unit handy when you call them- they'll ask for it.

If there isn't a quick fix, then Generac's Service Locator is showing 2 Generac Warranty Service locations in Kennewick: Farmer's Exchange at 50-586-3101 and Pete's Tool Shed at 509-735-8523. They aren't that close to your zip code- so you may want to check with Generac while you have them on the phone to see if they've added any place closer to you.

Warranty Service covers defects in materials and workmanship, so Generac picks up the bill. You will need a copy of your invoice to show your unit is covered- just click on My Account in the upper right corner of our website and follow the prompts to print one out.

We appreciate your business, and apologize for any disappointment.
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Jeff R.
Cincinnati, OH
REVIEWED
SEP.
28
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Another Bad Choke
I bought from a chain store and waited two weeks for delivery. Everything arrived intact, and assembly was fairly straightforward (except for installing the siphon hose...)

The problem is that, just like so many others here, the choke is stuck and will not move. I called support, and was advised to take it back to the chain store (another 2 weeks for replacement) or to the local authorized repair shop (also 2 weeks to get it back).

Then I Googled "Generac Choke stuck" in... more
Brian, the Pressure Washer Expert
Product Expert
Jeff,
I'm sorry you're having problems with your pressure washer. if there are multiple Warranty locations in your area you might want to call and see which one can get your unit back to you the fastest.

We publish reviews about products we carry, but this isn't a forum- suggestions for quick fixes or work-arounds won't be put online. Since we sell new merchandise we are bound by contract to refer customers to Warranty Service; home remedies will void Factory Warranties.
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John James
Mount Sidney, VA
Purchased from Power Equipment Direct
Purchased 8/29/16
REVIEWED
SEP.
22
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
So Sorry I Purchased This Product
I purchased this power washer from pressure washer direct over 4 weeks ago, it was delivered approximately within 3-4 days which was promised, all good. I needed to get my house pressure washed and my driveway before resealing so I immediately got the directions out of the box and starting to attach the remaining items, all good. Filled it will oil and fresh gasoline and it started right up but runs really really rough, checked out the trouble shooting sheet to make sure that I had not missed... more
Brian, the Pressure Washer Expert
Product Expert
John,
I understand your frustration with your pressure washer issues, and I'm sorry my suggestion about backing out the unloader a 1/4 turn didn't help.

The Factory Warranty on this unit is from Generac, so it's our job to put you in touch with them and their national network of authorized service locations. I checked Generac's Service Locator; it shows 2 locations within 15 miles of your zip code.

If you would please email us at 'service@pressurewashersdirect.com' and let us know the name and address of the location you brought your pressure washer to, and the name of your contact there, I'll be happy to ask our Generac rep to step in and help expedite your repair.

We appreciate your business, and apologize for any inconvenience.
more
Manufacturer Response
Brand Rep
John,
We are sorry to learn of your frustrating experience. As you have alluded, acquiring applicable warranty coverage requires having the unit serviced by an independent authorized service provider in your area; unfortunately, we are unable to diagnose the unit's issues over the phone or via online correspondence. In regards to your shipping concerns, please know that we work diligently to send out parts as soon as they are ordered by your chosen service provider. While we are please to know that you've taken the unit to an independent authorized service provider to have any issues properly diagnosed and serviced, we encourage you to contact us directly at 888-GENERAC (436-3722) if you would like to discuss your experience in further detail.
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James S.
Selbyville, DE
Purchased from Power Equipment Direct
Purchased 5/29/16
REVIEWED
SEP.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Choice
I recently purchased a home and the driveway and sidewalks have probably never been cleaned...thus the purchase of this Generac Pressure Washer. It was very easy to assemble and it included everything necessary to begin other than the gas.

After checking the water pressure from the spigot, I hooked the unit up to my garden hose, followed all the steps to power the unit up and began spraying.

I took a break after about 45 minutes and was initially disappointed in that the 'off' button... more
Pros: Easy To Use, Features, Easy To Store, Light Weight
James Recommends This Generac Product
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Donald M.
Houston, TX
Purchased from Power Equipment Direct
Purchased 9/12/16
REVIEWED
SEP.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
"does What It Says On The Tin"
After endlessly reviewing pressure washers and suppliers, I decided to buy the One Wash from PWD. The price was right, the availabilty was right, free shipping and tax free put them ahead of the pack.

The washer arrived on time and quickly and was undamaged.

I put everything together per instruction, pulled the starter cord twice and off it went. I noticed that one of the plastic fasteners that holds the front panel onto the frame was missing. I contacted PWD through the service e-mail... more
Pros: Easy To Use, Features, I'd Buy It Again, Price
Donald Recommends This Generac Product
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Dennis R.
Halifax, VA
Purchased from Power Equipment Direct
Purchased 8/26/16
REVIEWED
SEP.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Solid Machine
Four different electric pressure washers failed to meet my needs. So, we decided to try a gas PW. The price and feature balance led us to the Generac 6602. It was a good decision.

I followed the easy to understand directions and when ready attempted to start the engine. It started on the third pull. After giving my wife a few simple directions, I turned the PW over to her. She began washing our house, and finished in a few hours. Changing nozzles or using the pull cord to restart... more
Pros: Easy To Use, I'd Buy It Again, Features, Price
Cons: Noisy
Dennis Recommends This Generac Product
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Michael H.
Tomball, TX
Purchased from Power Equipment Direct
Purchased 8/26/16
REVIEWED
SEP.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Unit / Great Price
This is a great unit at a great price. I'm extremely happy with my purchase.

Only downside I have identified on this unit is the handle. It's plastic and not very sturdy. It's definitely the weakest part of the unit.
Michael Recommends This Generac Product
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Robert E.
Rochester, IN
Purchased from Power Equipment Direct
Purchased 8/18/16
REVIEWED
SEP.
16
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Damaged In Shipment
Choke cable was damaged in shipment, and I had to wait 2 weeks for a new replacement cable to be sent.
Robert Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Robert,
I'm sorry the folks at Generac were slow in sending you a replacement cable. We appreciate your business, and apologize for any inconvenience.
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Gail F.
Purchased from Power Equipment Direct
Purchased 8/24/16
REVIEWED
SEP.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easier Than I Thought
I am not well acquainted with using power equipment. I had read the reviews on this pressure washer and had mixed feelings because some people seemed to have problems with it instantly.

Purchased it anyway and then thoroughly read the manual more than a couple times (maybe because I'm a woman!) Ha! Anyway, I am pleasantly surprised and empowered.

I believe that, if you follow the instructions completely, you will have a good experience. The washer did a fantastic job and I am... more
Gail Recommends This Generac Product
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James B.
Huntingtown, MD
Purchased from Power Equipment Direct
Purchased 8/21/16
REVIEWED
SEP.
14
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Lots Of Power
I've only used my Generac pressure washer three times and it starts after one or two pulls. It has lots of power to clean green moss off the house.

I haven't used the soap feature, but will use it before this winter. I gave four stars until I can truly give it a real test over time. We'll update after more use.
James Recommends This Generac Product
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Ronald S.
Rosepine, LA
Purchased from Power Equipment Direct
Purchased 7/10/16
REVIEWED
SEP.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Too Easy
Shipping was quick and to the door. Filled up with included oil, hooked up according to directions, a few pulls and we were up and running. Have used it a few times and each time it fired right up.

The only con is the hose for the machine- I wish it were kink free and not so stiff... not much to complain about.
Ronald Recommends This Generac Product
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Sal
Purchased from Power Equipment Direct
Purchased 8/22/16
REVIEWED
SEP.
12
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Inspect It Well Before Starting!
Once I got it going...
Choke line was too tight and wouldn't budge. Thought it was screwed in or pinned somehow. Then I broke the pull knob pulling on it. After using pliers and a hammer it loosened up and I could start the unit, but is still too tight to move freely. (keep the hammer close by to close the choke after starting).

It keeps going: Started it up first time and it wouldn't shut off after test run. Great! Just topped off tank, so full tank and no way to shut it off. Was... more
Brian, the Pressure Washer Expert
Product Expert
Sal,
I'm sorry you had problems with your pressure washer. Generac is aware of the assembly issue, and would have repaired your unit at no charge at a Factory Warranty location in your area.

Your pressure washer has a 2 year Factory Warranty that covers defects in materials & workmanship. You can call Generac at 888-436-3722 or use their Service Locator for Factory Warranty locations around your zip code. Please be sure to select Power Washer Sales & Service to be directed to the correct place.

The soap dispenser will only work when the black tip is in use. It works by siphon action so you may have to lift the soap container a bit to get the siphon started. Once the siphon is established it should pull from ground level.

We appreciate your business, and apologize for any inconvenience.
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Jeff B.
Arkadelphia, AR
Purchased from Power Equipment Direct
Purchased 9/2/16
REVIEWED
SEP.
08
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Arrived All Busted Up Inside The Box
Took off of work to wait for my new pressure washer to be delivered today. Wanted to make sure it wouldn't grow legs and walk off before i got home.Very excited when it arrived. Had plans to start using it right away.

Opened the box and was disappointed right away to see broken parts. The folding handle was laying on top kind of thrown in and you could see right away that it was broken. Everything looked it was just thrown around in the box. Pulled the unit out to check everything else and... more
Cons: Low Quality, Durability, Packaging
Brian, the Pressure Washer Expert
Product Expert
Jeff,
I am so sorry you were disappointed- especially on your birthday!

Please be assured that we inspect every return, and only perfect specimens go back into stock so folks aren't disappointed. Most returns wind up going back to the manufacturer for credit; occasionally a unit with cosmetic damage will be sold on our website plainly labeled as Scratch-n-Dent merchandise (they even have separate part numbers so they don't get shipped accidentally).

Once the damaged unit has been picked up we'll be happy to ship out a replacement. We appreciate your business, and apologize for the change in your weekend plans.
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Dan L.
Purchased from Power Equipment Direct
Purchased 8/15/16
REVIEWED
SEP.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Nice Pressure Washer
Very quick delivery right to my door. Easy to get out of the packaging and everything went together very well.

The choke control was in the on (out) position when I received the washer and it was stuck in that position. I was able to remove the cable going to the carburetor and free it up enough to work. Once started, which was the second pull, it worked great.

Plenty of pressure to clean a wooden bench back to original and my walk pavers as well. I did hit a yellow jacket nest by... more
Dan Recommends This Generac Product
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Bill T.
Middletown, CT
Purchased from Power Equipment Direct
Purchased 8/23/16
REVIEWED
AUG.
26
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great
I received the new Generac 3100PSI gas power washer today. This is the first gas power washer I purchased. I have a cheap electric washer I purchased from the happiest place on earth (a big box store). We have a 3K square foot driveway that needs a re-sealing. I didn't think my electric could handle it and the cost to pay someone to do it would cost more than purchasing a gas power washer.

I ordered the Generac 3100 PSI Power Washer from Power Equipment Direct and received it three days... more
Bill Recommends This Generac Product
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Brandon
Purchased from Power Equipment Direct
Purchased 8/22/16
REVIEWED
AUG.
25
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Nice Unit
Time to clean our moldy house and deck... had to choose between this and the Simpson model. Once upon a time I used an old Generac model on our farm which lasted for years and this model was highly recommended so I chose this guy. I'm sure they're both nice but I wanted to review this one to let you know it's been awesome thus far. Only a few hours use on it but it's done well and the 3100 psi is nice.

The "variable control" is a glorified throttle and quite frankly, I would be... more
Brandon Recommends This Generac Product
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Charles L.
Northome, MN
Purchased from Power Equipment Direct
Purchased 6/2/16
REVIEWED
AUG.
24
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Former Maintenance Engineer
This machine has everthing they said it would. The fact I can change the pressure makes it great for smaller jobs, also the fact it folds up for storage is great fits right under bench.

I would say if you want a great machine this is the one.
Charles Recommends This Generac Product
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Regis B.
Heber, AZ
Purchased from Power Equipment Direct
Purchased 6/26/16
REVIEWED
AUG.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Job
I have gone through 3 pressure washers (electric models) that were 2000 PSI. Each of them I used once or twice and they would no longer work, they were cycling on and off. Out of frustration, I decided to order a gas operated one.

I looked around and the Generac name was a familiar one to me so I ordered this. Admittedly it was more expensive, but after going through 3 electric ones, this one was less overall.

Out of the box it was easy to put the final pieces together, then to my... more
Regis Recommends This Generac Product
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Mike S.
Pleasant Prairie, WI
REVIEWED
AUG.
13
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Poor Engineering
Purchased the power washer from Amazon. The reviews looked good. Then came the time to use it. The on/off button had to be connected prior to using it for the first time. I was told this is the way they ship it. Connected the leads to the switch, started to use it and when I was finished I could not shut it off. The leads fell off the switch. I was left with no other option but to use the choke to stop the unit. The choke was almost impossible to pull out.

This is my third power... more
Brian, the Pressure Washer Expert
Product Expert
Mike,
This would be covered under Generac's Factory Warranty; they are aware of the problem and will be happy to repair it.

You can use Generac's Service Locator to find an authorized Warranty Repair location in your area. Be sure to select "Power Washer Sales & Service".
more
Manufacturer Response
Brand Rep
Mike,
We are sorry to learn of the issues that you've experienced with your personal unit. Please know that all services covered by your product's warranty can be provided by an independent authorized service provider in your local area. To ensure that your unit is properly serviced under any applicable warranty coverage, we would recommend contacting an independent authorized service provider near you. To locate the closest service provider, use your postal code for searching purposes here: http://www.generac.com/dealer-locator?cid=frm-105-ab . We do apologize for any inconvenience this unfortunate scenario may have caused, and we encourage you to contact us directly at 888-GENERAC (436-3722) if you have any other comments, questions or concerns.
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Joe M.
Sugar Land, TX
Purchased from Power Equipment Direct
Purchased 6/28/16
REVIEWED
AUG.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Generac Customer
I purchased a mode #6602 Pressure Washer this summer. I have used pressure washers before so I has some knowledge of the features that I wanted when shopping. Also, my neighbor has a Generac that I used, once.

The unit ran like a champ.

I especially like the pressure adjustment feature. Most of my home use projects don't require a full 3100 PSI pressure.

My only concern is that your customer service department promised to supply the correct part and as of yet, I still have not... more
Joe Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Joe,
I'm glad you are enjoying your pressure washer. I checked your file, and I don't see where you contacted us about missing pieces- did you call Generac directly at 888-436-3722? That would have been the best thing to do, since we don't have parts here.

Another call to Generac would be in order- they are a large enough company where a reminder is sometimes necessary. Please be sure to have the serial number of your unit handy when you call them in case they ask for it.

If you don't get results, then please let us know and we will ask our Generac rep to step in and help.

We appreciate your business, and apologize for any inconvenience.
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Jonathan M.
Greenville, NC
Purchased from Power Equipment Direct
Purchased 8/2/16
REVIEWED
AUG.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Update On Previous Review
Would not run when i first got it, found the air filter was completely saturated with oil. Called Cust Service and had a new filter shipped out.

Runs great now. Cranks of first pull every time. Only have about 2 hours on it so i haven't turned the throttle all the way up yet but still works great, not real thrilled about the way the pressure is adjusted, was expecting a true pressure regulator instead of a throttle control but still works. The swivel to fold the handle down is a little... more
Pros: Easy To Use, I'd Buy It Again, Light Weight
Jonathan Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Jonathan,
Even though the boxes say "Do Not Tip" sometimes... during shipping they get tipped. This lets residual oil wind up in places it has no business being like the air filter and the spark plug well. We will keep working with the shipping companies to improve their service.

We appreciate your business and apologize for any inconvenience!
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Travis F.
California, MO
Purchased from Power Equipment Direct
Purchased 6/13/16
REVIEWED
AUG.
06
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product!
Easy assembly, started on the 2nd pull, plenty of power to get concrete, siding, deck & all things around the house shining like new.
Travis Recommends This Generac Product
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Greg Rogers
Hot Springs, AR
Purchased from Power Equipment Direct
Purchased 6/28/16
REVIEWED
AUG.
05
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
I'm Very Concerned
I used the pressure washer for about 30 minutes, and it suddenly quit delivering pressure. It stopped pressuring when the trigger was pressed. I'm not sure why. I'll give it a rest and try again, but I'm mighty concerned the pump has failed.

I called Pressure Washer Direct and got a story that I had done something wrong. Nope. I have owned other pressure washers and know the basic guidelines. It is a faulty machine.

I'm afraid I'll have to take it to a repair shop. That totally destroys... more
Brian, the Pressure Washer Expert
Product Expert
Greg,
I'm sorry you're having issues with your pressure washer. When customers call we try to go through some basic troubleshooting to get the issue resolved as soon as possible- I'm sorry it seemed like we thought you had done something wrong.

Your file shows we gave you the contact information for 2 Generac Warranty Repair locations in your area. We always suggest calling ahead to find out which will have the shortest turnaround time. If you have any problems with your repair please let us know- we'll be happy to contact our Generac rep on your behalf.

We appreciate your business, and apologize for any inconvenience.
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Manufacturer Response
Brand Rep
Greg,
We are sorry to learn of the issues that you are currently experiencing with your residential grade pressure washer. Per your unit’s owner’s manual, if your unit fails to produce pressure, provides erratic pressure, chatters, loses pressure or provides low water volume, you may have a low pressure nozzle installed, the water inlet may be blocked, an inadequate water supply has been provided to the unit, the inlet hose is kinked or leaking, the inlet hose screen is clogged, the water supply provided is warmer than 100°F, the high pressure hose is blocked or leaks, the spray gun is leaking, or the nozzle itself may be obstructed. Considering this, we recommend replacing a low pressure nozzle with a higher pressure nozzle if a higher water pressure is desired. We also recommend ensuring that the inlet is clear, an adequate water flow is provided, the hose is straightened and leaks are patched, the inlet hose screen and nozzles are checked and cleaned, a cool water supply is provided, blocks in the outlet hose are cleaned, and the spray gun is replaced if need be. If issues persist after performing these checks and applicable tasks, we would then recommend contacting an independent authorized service provider in your local area for any additional diagnostic or servicing work that may be required. To locate an independent authorized service provider closest to you, use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you have any other comments, questions or concerns, please know that we can be reached 24/7 at 888-GENERAC (436-3722).
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Jonathan M.
Greenville, NC
Purchased from Power Equipment Direct
Purchased 8/2/16
REVIEWED
AUG.
04
2016
2 out of 52 out of 52 out of 52 out of 52 out of 5
Great Shipping, Pressure Washer Is Awful
I have never had a brand-new engine run worse than this one. Delivered today, 2 day shipping which is great.

Hooked everything up put oil in it. Fired right up but runs awful with black smoke out the exhaust, misses terrible. If I let it idle for a minute or two it will start to run right, pull the trigger on the wand and it starts missing badly, it will kick in and run good for about 30 secs and immediately cuts off.

Too late to call customer service, will update review on support... more
Brian, the Pressure Washer Expert
Product Expert
Jonathan,
I'm sorry you're having problems with your pressure washer- I understand your disappointment.

Sometimes a pressure washer will be tipped during shipping and residual oil will get into the air filter- you may want to check and make sure it's clean.

You can contact the folks at Generac directly at 888-436-3722; they may be able to help you troubleshoot further. There is also a Factory Warranty location within 6 miles of your zip code: TOTAL LAWNMOWER CARE INC., 252-756-4100, 5643 NC HWY 43 SOUTH, GREENVILLE, NC 27858. The folks at Generac may have other listings that don't appear on their Service locator.

We appreciate your business, and apologize for any inconvenience.
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Manufacturer Response
Brand Rep
Jonathan,
Please know that it is never too late to call our Customer Service team-- they are available 24/7 at 888-GENERAC (436-3722). While we are unable to diagnose the exact cause of your noted symptoms over the phone or via online correspondence, we would be happy to discuss setup and troubleshooting procedures with you to help pin-point the cause of your noted issues. After discussing these steps with you in detail, we will gladly direct you to an independent authorized service provider in your local area, who is capable of providing any warranty coverage that applies to your personal unit. Please do not hesitate to call at your earliest convenience. We do apologize for any frustration that may have stemmed from this unfortunate scenario.
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David D.
Oro Valley, AZ
Purchased from Power Equipment Direct
Purchased 7/11/16
REVIEWED
AUG.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Even An Old Guy Can Use It
Disclaimers: I have only used once so far. I'm also one of those annoying types that reads/follows directions.

Washer was easy to unpack and put together. Putting oil in was a little messy as the fill plug is at a slightly odd angle. Generac did provide funnel, but fill the oil over a place that you don't care if it gets some oil on it.

Started after 6 pulls. Works very for my needs so far. I used it to clean an entrance way and driveway.

Quieter than I expected. My wife... more
David Recommends This Generac Product
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Shane H.
Catskill, NY
Purchased from Power Equipment Direct
Purchased 6/19/16
REVIEWED
JUL.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Good But Clearly Geared For Weekend Warriors
Good pressure. Starts one one or two pulls. The coat hanger wire that dangles on the back to hold the hose is affable and pretty impractical. Its a regular pressure washer dressed up in an orange pointless box.

The dial to "change power" of the washer was a big letdown. Aall it is is a cable that adjusts the throttle to the motor. THAT'S IT. Other than a cosmetic abortion this seems like a great unit. i use it on a 50' garden hose and 50' of 1/4" high pressure hose and... more
Shane Recommends This Generac Product
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John H.
Purchased from Power Equipment Direct
Purchased 4/30/16
REVIEWED
JUL.
05
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good
I have had the Generac for about 2 months now. I love the cleaning ability and the ease of use.

Two small inconveniences: The water hose connection is difficult to connect because of the close space. I am considering buying a quick-connect adapter.

The hose is very non-pliable and inconvenient to store.
John Recommends This Generac Product
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Richard P.
Saint Louis, MI
REVIEWED
JUN.
28
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Choke Won't Pull Out Cant Even Start First Time
Carefully assembled out of box and followed all instructions, but choke WILL NOT PULL OUT!!
Richard Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Richard,
This unit has a 2 year Factory Warranty from the folks at Generac. Would you please give them a call at 888-436-3722 so they can help you troubleshoot your pressure washer? If it still won't start they will be able to recommend Factory Service in your area.

Please have the serial number of your unit handy when you call Generac; they will probably ask for it. If there are multiple locations in your area you may want to call them first and see what kind of turn-around time they have. That way you can choose the quickest service without having to spend time going from place to place.
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Manufacturer Response
Brand Rep
Richard,
We're sorry to learn of your unit's issues. To ensure that your unit's issues are diagnosed and serviced appropriately under any applicable warranty coverage, we would recommend contacting an independent authorized service provider in your local area. To locate an independent authorized service provider closest to you, use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you have any questions about your product's warranty coverage or the servicing process, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7.
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Ken B.
Houston, TX
Purchased from Power Equipment Direct
Purchased 5/31/16
REVIEWED
JUN.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pleased With Performance
Purchased One Wash Pressure Washer. Shipping was fast and everything arrived in good shape. Assembly was easy and straight forward. Only issue was filling with provided oil. The unit requires MOST, but not all the oil in the provided bottle. Had to drain a slight amount out due to overfilling.

Now ready to use washer. Cranked on 2 pull. Pressure washed for 2-1/2 hrs, shutting down a few times. Unit restarted on first pull each time.

Washer did a great job or washing patio and... more
Ken Recommends This Generac Product
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Vincent G.
Rockwall, TX
Purchased from Power Equipment Direct
Purchased 5/30/16
REVIEWED
JUN.
26
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Right Out The Box
I bought this Generac pressure washer because I recently purchased a zero turn radius riding mower which which requires it's underside to be cleaned for maximum performance. Great machine.

My only issue is that the on/off switches connection vibrated itself loose on the first use and it took like 10 minutes to figure why it wouldn't shut off. Also the soap container seems useless. I haven't figured out what it's function is since it's not connected to the water source in any way.
more
Vincent Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Vincent,
The Owner's Manual a little disjointed about the soap siphon tube, but page 11 shows Figure 4-8 where the siphon tube attaches to the barb on the pump. Figure 4-23 on page 17 covers installing the other end of the siphon tube in the detergent tank. Figure 4-21 on page 16 shows using the black (soap) nozzle, which allows pressure washer-safe soap to be added to the water stream.

Please make sure your pressure washer-safe soap is thin enough to be picked up by the siphon action. A little thicker than water, but thinner than dish soap is about right. Since the liquid runs through your pump it should be labeled "pressure washer safe"- caustic chemicals will damage your pump and void your warranty.

I sent the additional comments you posted about your lawnmower purchase to Jose over at Mowers Direct.They will contact you directly through your account.
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Charles L.
Dora Lake Northome, MN
Purchased from Power Equipment Direct
Purchased 6/2/16
REVIEWED
JUN.
24
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Former Maint. Eng
Read all the reviews, ordered the unit and I couldn't be happier.

Having a way to change pressures makes doing a lot of different jobs easier.

I would buy this again- good price, good service, 5 stars.
Charles Recommends This Generac Product
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Richard S.
Purchased from Power Equipment Direct
Purchased 6/2/16
REVIEWED
JUN.
24
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Beware!
Two weeks ago I received my second Generac One Wash. The first was shipped a week prior and the box was covered with oil so I sent it back with high hopes for the second one. I did express my concern with PWD with using the same shipping company, but was told it was out of their hands.

When the second arrived, I took it out of the box and followed the set-up instructions properly. The oil case was not overfilled in the set-up. When the Generac was started the first time, it spewed black... more
Brian, the Pressure Washer Expert
Product Expert
Richard,
Even though it's not supposed to happen, sometimes a shipping company (any shipping company) will tip a box in shipment, causing oil to escape the pressure washer and permeate the box, sometimes the air filter, and occasionally the spark plug. Unfortunately this will cause rough running or keep it from starting all together. Usually cleaning or replacing the air filter and/or replacing the spark plug will clear up the issue.

This unit is covered by the 2 year Factory Warranty from Generac, which is why Generac recommended you take it to your local Factory Authorized Service location. Since this is a busy season for pressure washer repair many shops have a backlog of repair jobs, causing a delay.

If you feel you aren't being treated fairly by the repair location, please contact Generac After Sales Support at retailcustomersupport@generac.com and give them the name of the shop, their phone number, and the name of the person you're working with there. They will contact the shop and make sure your warranty work is given the care and attention it deserves.

I understand that the delay has been inconvenient for you. Apologies and assistance are what I can offer, since it's against Federal regulations to re-ship an engine that has been gassed because it's an explosion/fire hazard. We appreciate your business, and will use your comments to improve our service.
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Manufacturer Response
Brand Rep
Richard,
We certainly understand your frustration. Please know that we would not mention shipping issues if we did not feel as though it was a potential cause of the issues that you have described. Moreover, we recommend having your unit looked at by an independent authorized service provider as they are certified to provide any warranty coverage that applies to your personal unit. If you would like to discuss your experience in further detail, or if you would like to receive details regarding the extent of your product's warranty coverage, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7. We do apologize for any inconvenience that this unfortunate experience may have caused.
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Daniel B.
Wauseon, OH
Purchased from Power Equipment Direct
Purchased 5/16/16
REVIEWED
JUN.
24
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Not Too Bad, But Not The Best
Unboxed and began setup. When filling with fuel the gas ran out all over the unit! Upon further checking I found the air cleaner bolts also hold on the carburetor and were loose allowing the gas to flow out and down the block. I tightened the bolts, cleaned up the mess and tried to start it.

Unit finally started and I used it until the full tank of fuel ran out. I refilled the tank and tried to start the unit again. It would not start. Knowing that a hot engine does not need to be choked I... more
Pros: Features, Price
Cons: Durability, Hard Starting
Daniel Recommends This Generac Product
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William S.
Bordentown, NJ
Purchased from Power Equipment Direct
Purchased 5/11/16
REVIEWED
JUN.
24
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Performed Great
Arrived well packaged, It was simple to put together, I've used it one time and it performed great. Started right up, no problems.
William Recommends This Generac Product
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Brenda R.
Bloomington, IN
Purchased from Power Equipment Direct
Purchased 6/9/16
REVIEWED
JUN.
23
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy Customer
I never ordered from PWD.com before this purchase.
I ordered at noon on a Thursday and got my pressure washer by 5:30 pm the next day.
Totally did not expect that at all!

My other items were delivered on a very timely basis as well.

Very happy with my purchases. Had to contact PWD.com and received prompt resolution to my situation.

This place was awesome to deal with.
Thanks PWD!
Pros: Features, Easy To Store, High Quality
Cons: Hard To Start
Brenda Recommends This Generac Product
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James D.
Manchester, CT
Purchased from Power Equipment Direct
Purchased 5/31/16
REVIEWED
JUN.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent
Setup was simple. Unit started on the second pull. Used it for about an hour. Great power and performance.

Not wild about soap dispenser. It should have a drain plug. Absent that minor item, I could not be happier.
James Recommends This Generac Product
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Bob B.
Prescott, AZ
Purchased from Power Equipment Direct
Purchased 5/28/16
REVIEWED
JUN.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Perfect!
I am happy with the washer. I wanted the variable pressure to use on different things. All is good but the hose hanger could be a bit better. No biggy!
Bob Recommends This Generac Product
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Wayne D.
Franklin Park, NJ
Purchased from Power Equipment Direct
Purchased 4/19/16
REVIEWED
JUN.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wash Away
Great product and easy to use while doing all the work with no stress.
Wayne Recommends This Generac Product
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Karen S.
Smithfield, PA
Purchased from Power Equipment Direct
Purchased 5/26/16
REVIEWED
JUN.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Versatile!
Bought this to replace a very old small washer. Variable power is great.

So far I've cleaned a concrete driveway, my truck, aluminum soffit and siding and the inside and outstide of my bass boat.
Karen Recommends This Generac Product
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Robert H.
Sammamish, WA
Purchased from Power Equipment Direct
Purchased 5/19/16
REVIEWED
JUN.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
As Advertised
I bought the Generac to replace my Karcher 1750G that lasted 23 years so I have high expectations. I did a lot of research and the reviews kept leading me back to the Generac because of the 2 yr warranty, 3100 PSI and 30 ft hose.

So far I have used to clean my deck and siding, eves, cars and trailer, and dirt bikes. In all applications it has worked well.
In hindsight, I should have bought swivels to keep the hose from tangling but happy with the purchase.
Robert Recommends This Generac Product
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Keith H.
Ashville, OH
Purchased from Power Equipment Direct
Purchased 5/24/16
REVIEWED
JUN.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
I had an older pressure washer for 20yrs, it finally gave up on me. I started looking around at different units- there are so many. I decided to go w/ this unit on my father's advise. He bought one last year and loves it .

He was correct . It starts very easy , runs smooth, the wand is much easier to move around than my previous washer. The larger wheels let you maneuver easily as well.

I would and have recommended this to others already.
Keith Recommends This Generac Product
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Jason
Purchased from Power Equipment Direct
Purchased 6/3/16
REVIEWED
JUN.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Power Washer
Bought this for my father and it works great. He has been power washing everything with it.

My father also has a Generac generator which has worked flawlessly. i was surprised how easily the power washer started third pull out of the box and it was running.

Fast shipping and everything was intact. i am definitely recommending Pressure Washers Direct to my friends.
Pros: Easy To Use, I'd Buy It Again, Exceeded Expectations, High Quality
Jason Recommends This Generac Product
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Justin S.
Ossian, IN
Purchased from Power Equipment Direct
Purchased 5/23/16
REVIEWED
JUN.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Satisfied
Works great have used it to clean off my deck and siding it makes it look new again. Plenty of pressure constantly. Great for using on cars as well. Love or money well spent.
Pros: Easy To Use, I'd Buy It Again, Easy To Store, High Quality
Justin Recommends This Generac Product
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Lisa F.
Bay Shore, NY
Purchased from Power Equipment Direct
Purchased 5/23/16
REVIEWED
JUN.
13
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Sent A Broke Unit
Ordered washer got delivered..after putting it together couldn't pull cord..two 3o minutes phone calls and a wasted trip to store to purchase spark plug socket..to fit..was told that would relieve pressure..not the case..than told to bring into dealer 1st guy told me he would charge me $50 and couldn't look at it for 3 weeks.brought to second guy who told me my brand new machine had a sized engine.still waiting for promised replacement.
Brian, the Pressure Washer Expert
Product Expert
Lisa,
I'm sorry you're having problems with your pressure washer, and the solution Generac's customer service gave you didn't work.

We emailed you this morning through your account with a request for some information so we can ask our Generac rep to help. Are you expecting a replacement through the service location, or from Generac directly? If you unit is still at the shop we will also need the name of the shop you took it to, their phone number, and the name of the person there that you're working with.

If you have the unit at home then please let us know the serial number of your unit- our rep will need that to track your history with Generac. You can call us at 1 (866) 618-9274, or since the phones are busy this time of year you may want to email us at 'service@pressurewashersdirect.com.

We appreciate your business, and apologize for any inconvenience.
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Josh S.
Duncansville, PA
REVIEWED
JUN.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Power Washer
It's the best and it has a hole bunch of psi to run a surface cleaner. and I used it had a hole bunch of power. and the engine is built in the usa.
Josh Recommends This Generac Product
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Harris M.
Lexington, KY
Purchased from Power Equipment Direct
Purchased 5/15/16
REVIEWED
JUN.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Worth The Cost
Great pressure washer. Easy to assemble. Have used it 3 or 4 times now and it does an amazing job.

Well worth the extra $100 or so over more common competitor models.
Harris Recommends This Generac Product
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Charles K.
Lexington, TN
Purchased from Power Equipment Direct
Purchased 5/13/16
REVIEWED
JUN.
08
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Vibrates
Runs great. Starts 1st pull. Performance good. Whole unit vibrates badly. I don't expect it to hold together longer term. That kind of vibration will take its toll rapidly.
Charles Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Charles,
We haven't had reports of excessive vibration on this unit- you may want to call the folks at Generac, toll free, at 888-436-3722 and see if they have any advice for you. Please have the serial number of your pressure washer handy when you call them.
more
Manufacturer Response
Brand Rep
Charles,
We are glad to learn that your unit is performing admirably. In regards to the unit's vibrations, we recommend ensuring that the pressure washer is placed on a flat surface during use. If the unit is tilted or placed on an angled surface, the power produced by the unit may cause the unit to vibrate. Feel free to contact us directly at 888-GENERAC (436-3722) if you have any other comments, questions or concerns.
more
Charles's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"No issues!"
 more
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Diana H.
East Canton, OH
Purchased from Power Equipment Direct
Purchased 5/18/15
REVIEWED
JUN.
08
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Power To Clean Everything I Have Outside
This washer has the power to clean everything I have outside from kids toys to patio chairs to vinyl siding and cement sidewalks and porches with the adjusting pressure dial.

Great product!
Diana Recommends This Generac Product
Diana's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"This company has always responded to any questions or concerns we have had very promptly."
 more
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Gary C.
Nerw Kent, VA
Purchased from Power Equipment Direct
Purchased 5/15/16
REVIEWED
JUN.
07
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
As Advertised
First, PWD had this unit in my driveway the morning of the second day after ordering. Great service.

This is my first gas powered pressure washer. My first experience was with an electric unit that was fine for odd "small" jobs but was inadequate for larger walks & decks.

This new Generac One Wash is everything I need for large and small jobs. Easy15 minute initial assembly and it starts first pull, every time.

If I were to look for improvement anywhere it would be for... more
Gary Recommends This Generac Product
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Gary M.
Purchased from Power Equipment Direct
Purchased 4/18/16
REVIEWED
MAY.
31
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer
I bought this pressure washer to replace an old one I had for years. I really like the easy start and dial up pressure for different task of this pressure washer over the others.

It works like a dream.
Gary Recommends This Generac Product
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Dean S.
Millersburg, MI
Purchased from Power Equipment Direct
Purchased 4/9/16
REVIEWED
MAY.
26
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great
One would wonder why the design has the soap hose going from the soap tank to the pump on the same side as the hot muffler. Mine momentary came in contact within 10 min. of start up. Melted now useless.

My contact with service on another question was answered way beyond being great.

If need arises I will order from this Company again.
Dean Recommends This Generac Product
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Eduardo B.
Tallahassee, FL
Purchased from Power Equipment Direct
Purchased 3/21/16
REVIEWED
MAY.
24
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Technology Is Here, Only Needed To Apply It
I have recently purchased a major investment a Pressure Washer "GENERAC". I have seven great-grand children and when I am doing some work around the house I need to improvise to make my life easy.

Well because of the power generated by the pressure washer I cannot stand on a ladder to reach the eaves of my house, so I contacted service support to ask for a long extension for the pressure washer gun in addition if is there another pressure washer with electric starter. ... more
Eduardo Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Eduardo,
Electric start units aren't common in consumer-grade units because of the extra cost. Some engines can have an electric starter added to them, but many smaller engines can't. There's a good explanation here from another vendor.

Perhaps the best solution for washing the eaves of your house would be a set of Generac's 2nd Story Spray Nozzles. That would let you wash higher up without using a ladder. You could add an Extension Wand if the eaves are still out of reach- one with M22 connectors would screw onto your spray gun, or one of the Quick Connect versions would snap into the end of your existing spray wand.

We appreciate your business, and I hope I've been able to help!
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Pat M.
REVIEWED
MAY.
19
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
If You Want To Pack Thunder, This Is The Unit For You!
If you want to upgrade your unit this is the pig for you! This puppy will knock the dust off of anything you aim her at.

If you not used to wielding a unit of this size be careful, because she does have some kick.

Anyway the handle is plastic, which I would not expect from a US company. Other than that it's its real sweet.
Pat Recommends This Generac Product
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Raye L.
Towson, MD
Purchased from Power Equipment Direct
Purchased 3/16/16
REVIEWED
MAY.
19
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Satisfied Customer
Knew what they wanted and you got it to them in record time.

Very happy with your service.
Raye Recommends This Generac Product
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Chalmer W.
Crittenden, KY
Purchased from Power Equipment Direct
Purchased 4/25/16
REVIEWED
MAY.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Big Difference
Replaced a Husky brand 2200 PSI unit with this one. I've got a Generac generator and it never fails with starting and runs perfect so I decided to go with this unit.

No kidding......it started on the first slightest pull and idled like a dream. It just solidified my decision to purchase this one. I really like the pressure regulator which is basically a throttle.

Only used once so far, but it was what I expected!!
Chalmer Recommends This Generac Product
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Robert S.
Medina, MN
Purchased from Power Equipment Direct
Purchased 7/23/14
REVIEWED
MAY.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Needed
Needed a pressure washer.
Robert Recommends This Generac Product
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11
Bob S.
Mount Pleasant, SC
Purchased from Power Equipment Direct
Purchased 3/26/16
REVIEWED
MAY.
13
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Very Good Residential Pressure Washer
As you can see from other's reviews, these models have had issues with being delivered with the wires disconnected from the engine kill switch. It will start up fine, but will not turn off by the kill switch until you install the wires.

Obviously, this was a skipped step in the production process at Generac. This is very minor though. Once you connect the wires, you're good to go.

It did very well on our concrete back porch and deck.
Bob Recommends This Generac Product
Manufacturer Response
Brand Rep
Bob,
While we are pleased to learn that you unit is able to optimally perform, we are sorry to learn of the issues that you initially experienced with your personal unit. IF you have any questions, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
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Thomas W.
Barnesville, GA
Purchased from Power Equipment Direct
Purchased 4/19/16
REVIEWED
MAY.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Impressive So Far
After deciding to buy a new, name brand washer powerful enough to spray cleaner on my white, two story house, PWD recommended the One Wash.

I'd never heard of a multi PSI washer, but it really makes good sense, and it works very well. Having four settings from 2000 PSI to 3100 PSI means I can use it for a lot more things than just siding.

It assembled easily, started right up, and has been easy to use. Since it's new, I run it only a few minutes at a time, and vary the pressure. Lots of... more
Thomas Recommends This Generac Product
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Barbara B.
Ocean Isle Beach, NC
Purchased from Power Equipment Direct
Purchased 4/18/16
REVIEWED
MAY.
10
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love It!
You will too! We live in coastal NC and mold is everywhere but not any more.

Great on sidewalks, you name it!
Barbara Recommends This Generac Product
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Walt G.
Villa Rica, GA
Purchased from Power Equipment Direct
Purchased 4/15/16
REVIEWED
MAY.
10
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wow!
The washer arrived without the ON/OFF switch wires connected. It takes a second to plug in the wires to the switch. It started on the second pull and runs like a top.

It really does the job - be careful at max pressure because it's a beast! I've used it for about 4 hours now without a glitch and great results on everything from driveway, deck to outdoor furniture.

Very pleased!
Walt Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Walt,
I'm sorry the wires weren't connected on your unit. While they may have come off during shipment, I'll be sure to mention this to the folks at Generac.

We appreciate your business, and apologize for any inconvenience. I'm so glad you are pleased with your washer!
more
Manufacturer Response
Brand Rep
Walt,
Thank you for providing us with your feedback. We are sorry to learn that your wires came loose during the product's shipment. While we are pleased to know that you've been able to connect the wires and have gotten the unit to operate properly, we encourage you to contact us directly at 888-GENERAC (436-3722) if you have any product-related comments, questions or concerns.
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Martin M.
Ellenton, FL
REVIEWED
MAY.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
2 Years, That's It
This was my second Generac that I bought.Was very pleased the way they worked. But after about two years they break down & die.

I kept maintance up and checking oil levels full, change oil very often.Keep nozzle clean. Just general maintains on all my machines.But these machines don't last. Very unhappy.

I use this Generac just around the house wash siding, driveways, table and chairs, sidewalks but they just don't last. Never buy one again.
Manufacturer Response
Brand Rep
Martin,
We are disappointed to learn of your personal sentiment. So that we can learn more about your personal experience, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. We look forward to discussing your noted issues in further detail.
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11
Mike C.
Dublin, GA
REVIEWED
MAY.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hands Down
I have owned this washer for about six months now, I could not be more satisfied.

I used it on my son's 4-runner and the 4-wheeler, it cranks the first pull every time. It came with fuel stabilizer, I now use the fuel additive in every thing I own- it's good for two years and prevents the ethanol in all the gas now from clogging up the carburetor.

I've used the Generac on the house and decks, ran it hard non-stop for hours- never missed a lick. It has already paid for itself.

What... more
Pros: Easy To Use, Features, I'd Buy It Again, The Best Feature Is Pump Safeguard Will Not Over Heat
Cons: The Gardenhose Connection Is Very Tight Spaced
Mike Recommends This Generac Product
Manufacturer Response
Brand Rep
Mike,
Thank you for your thoughtful review! We are pleased to know that you have been putting the unit to good use. If you haven't done so already, be sure to register your unit to initiate the product's warranty. For your convenience, the registration process can be completed online via the following link: https://register.generac.com/?cid=frm-105-aa . If you have any question about your warranty or how to register your product, do not hesitate to contact us directly at 888-GENERAC (436-3722). Again, we thank you for the taking the time to provide us with your positive feedback.
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Matt G.
Purchased from Power Equipment Direct
Purchased 4/12/16
REVIEWED
MAY.
04
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Purchase
Specifically purchased this unit for the ability to adjust water pressure. Four different settings allow you to clean many different surfaces without damage like a regular constant pressure system might.

Used a couple of times since purchase but for only about 15 minutes time. Ready to put it to the test on a long drawn out project.

If Generac washers are like generators by Generac I know I'll not be disappointed.
Pros: Features, High Quality, Quiet, Same Unit At Lowes Was 40 More Plus Has To Be Shipped To Store
Cons: Hose Has A Very Flimsy Wire To Hold It Onto The Unit Itself
Matt Recommends This Generac Product
Matt's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Fast shipping. Exact same unit at Lowes is $40 more and it has to be shipped to the store for pick up. Can't beat free shipping. UPS delivered the unit upside down... Go figure. But that has nothing to do with PWD. Would highly recommend this washer and this company. Thanks PWD."
 more
Brian, the Pressure Washer Expert
Product Expert
Matt,
And you didn't have to pay sales tax! Sorry about the upside-down delivery- we will keep working with UPS on this issue.
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Robert W.
Purchased from Power Equipment Direct
Purchased 4/10/16
REVIEWED
MAY.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy With This Unit / Works As Expected
Purchased this unit after some research. Previously had an electric unit (don't know brand) but it was limited in what it could do and I hated dragging around electric cord along with hose. I wanted a gas powered unit for residential use, house, decks, patios, etc. Didn't need to spend $1000+ for that.

After some research, I decided on this unit. What I like is that it has an adjustable pressure switch for various applications. I never considered using it on my vehicles, but it does a... more
Pros: Easy To Use, Features, I'd Buy It Again, Price
Cons: None Worth Noting
Robert Recommends This Generac Product
Manufacturer Response
Brand Rep
Robert,
Thank you for your detailed feedback. We value the input of our customers and truly appreciate you taking the time to provide a review for the OneWash residential grade pressure washer. If you haven't done so already, be sure to register your unit to initiate the product's warranty. For your convenience, the registration process can be completed online via the following link: https://register.generac.com/?cid=frm-105-aa . If you have any questions about your product or warranty coverage, do not hesitate to contact us directly at 888-GENERAC (436-3722). Again, we thank you for your thoughtful submission.
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Sushil J.
Martin, TN
Purchased from Power Equipment Direct
Purchased 4/11/16
REVIEWED
MAY.
03
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Glad I Bought It
I bought this Generac power washer last month. Glad that I bought it. When using it when it's cold, one pull and starts quick. When it's hot it takes a couple of pulls to start.
Sushil Recommends This Generac Product
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Richard M.
Fort Mohave, AZ
Purchased from Power Equipment Direct
Purchased 4/7/16
REVIEWED
MAY.
01
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Like
Good machine but exhaust and pressure hose are prone to contact each other. Which ruins pressure hose. Design flaw.
Richard Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Richard,
Hoses seem to have a life of their own sometimes... being aware of what the hose is doing as you work, and laying out the hose instead of trying to flip it into place are good habits to develop that will help avoid contact with the hot muffler.
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Roy M.
Spokane, WA
Purchased from Power Equipment Direct
Purchased 3/25/16
REVIEWED
APR.
25
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
It has selectable pressures so I use it on the car, motorhome and on things that would be damaged with a standard pressure washer.
Roy Recommends This Generac Product
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Jerry S.
West Bend, WI
Purchased from Power Equipment Direct
Purchased 3/28/16
REVIEWED
APR.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Dial Pressure Function Is Great
So far, its been a great power washer. Easy to use, first pull kicked right over, dial pressure function is great.

I will be using it again this weekend and would recommend this to anyone.
Pros: Easy To Use, Easy To Store, Features, Price
Jerry Recommends This Generac Product
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Rayford B.
Mooresburg, TN
Purchased from Power Equipment Direct
Purchased 3/29/16
REVIEWED
APR.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy
I order the Generac One-Wash on Tuesday, they told me it would be delivered on Friday. I was not going to be in another state on Friday so they suggested it be sent to the place I was visiting. It arrived on time, brought it back home after my visit.

It was easy to assemble, put oil and gas in it and it started after a few pulls. Use it to wash my boat and will use it to wash the eaves on my home.

I am very happy with this purchase.
Rayford Recommends This Generac Product
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Robert S.
Mount Pleasant, SC
Purchased from Power Equipment Direct
Purchased 3/26/16
REVIEWED
APR.
19
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Pressure Washer, Except . . .
I used it for the first time today. I was really impressed with the quality of the machine and it operated flawlessly until I tried to shut it down. I lowered the engine RPM and switched the engine kill switch to OFF, but it kept running. I cycled the switch back and forth, but nothing.

I had to choke the engine to make it shut down. I took a short break, checked the wiring to the switch and restarted it and used it for another 20 minutes. Once again the kill switch did not work, so I had... more
Pros: Easy To Use, Features, Price
Cons: Bad Engine Kill Switch
Robert Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Robert,
Wanting the switch to work properly is perfectly understandable. You may want to give the folks at Generac Tech Support a call for their advice. It's toll free, at 888-436-3722. Please be sure to have the serial unit of your pressure washer handy if you call them.

You could also use Generac's Service Locator for directions to the Generac Factory Warranty Service locations in your area. That shows WANDO POWER EQUIPMENT, 1 624A MARINA STREET, CHARLESTON, SC 29464 as 5 miles from your zip code; their phone number is 843-849-8814.

You will need a copy of your invoice for warranty work. Just click on My Account in the upper right corner of our website and follow the prompts to print one out.
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Jana A.
Palm Bay, FL
Purchased from Power Equipment Direct
Purchased 3/26/16
REVIEWED
APR.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Buiz Handler
I love how the power is adjustable. I used it on the highest setting for sandblasting and worked awesome.
Jana Recommends This Generac Product
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Mark W.
Brownsburg, IN
Purchased from Power Equipment Direct
Purchased 3/24/16
REVIEWED
APR.
15
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Came Broken
Pressure washer was shipped fast, but when I received it the choke cable was bent in half which made it run ruff. I now have to take my new machine into a service center to get the problem fixed.

This is not PED's fault but makes me worry about the quality control of Generac.
Brian, the Pressure Washer Expert
Product Expert
Mark,
The feedback from the warranty paperwork will let Generac know they need to be more careful when they pack their pressure washers.

The quality control on these units has been good- we sell hundreds and have very few reports of problems. The techs at the Service Center will go over your unit before they turn it over to you, so you can be confident it will be in tip-top shape.
more
Manufacturer Response
Brand Rep
Mark,
We are sorry to learn of your frustrating experience. If you have any questions about the servicing process or your product's warranty policy, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7. We apologize for any inconvenience that this unfortunate scenario may have caused.
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Thomas G.
West Lafayette, IN
Purchased from Power Equipment Direct
Purchased 3/23/16
REVIEWED
APR.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
This Thing Rules
I'd highly recommend this pressure washer. It's perfect for working around your house for the easy jobs and the tough jobs.
Thomas Recommends This Generac Product
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Charles E.
Monroeville, AL
Purchased from Power Equipment Direct
Purchased 3/20/16
REVIEWED
APR.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Make A Clean Sweep
This pressure washer was perfect for cleaning the mildew and stains from my brick steps.
Charles Recommends This Generac Product
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Kenneth L.
Pennington Gap, VA
Purchased from Power Equipment Direct
Purchased 3/13/16
REVIEWED
APR.
05
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Missed The Sale
One Wash is a great pressure washer. I went with this one after only having electric pressure washers and the name Generac, also having the dial to change pressure it a great feature.

Fast shipping, easy to put together and fired right up, cleaned garage concrete the first day. But shame on Pressure Washers Direct for putting in on sale two days after i received mine- from 399.00 to 359.00 THATS 40 Bucks.
Pros: Easy To Use, I'd Buy It Again, Features, Exceeded Expectations
Kenneth Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Kenneth,
I'm glad you like your pressure washer, but I checked your file and I don't see where you called or wrote us to ask about adjusting the price for you. We would have been happy to explain the situation.

We post the best price we can every day. Special price promotions are run by the manufacturers, usually for units shipped within a specific period of time. If your unit hasn't shipped when the promotion starts we can usually adjust the sale price. If your unit has already shipped, usually the manufacturer won't cover the price adjustment.

I understand your disappointment. Please be assured that we appreciate your business, and we hope your pleasure in using a great pressure washer that was delivered to your door at no additional charge, with no sales tax, for at least a week longer than the folks who ordered theirs after you did, will help make up the difference in price.
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Daniel M.
Arlington, WA
Purchased from Power Equipment Direct
Purchased 2/29/16
REVIEWED
MAR.
29
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Selection Is Great!
Tone it down or crank it up. Add a turbo nozzle and your concrete jobs take way less time. You can select the pressure for the surface you are cleaning... very nice.

Best washer, in my humble opinion, unless you jump up about $400. Thanks to PED. Delivered, to my door, and I saved approx. $80 from buying box store.
Daniel Recommends This Generac Product
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Jesse D.
Purchased from Power Equipment Direct
Purchased 3/14/16
REVIEWED
MAR.
24
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Only Residential Power Washer You Will Need
I feel like this was the best power washer I could have bought for my home needs. I have used many power washer thought the years from residential to industrial how water concrete power washers.

This Generac power washer looked neat and presents itself well. It came shipped very neatly and included all the pieces, parts, manuals it should have. It required minimal assembly to be ready to go. The engine is a Generac brand, not a Honda or a Briggs. After adding oil the engine started right up... more
Jesse Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Jesse,
We set the best prices we can every day, so our promotions are set up by the manufacturers. They usually run for a set period of time, and the manufacturers often won't honor the sale price outside of those dates- but we are always happy to check!

We appreciate your business, and apologize for any inconvenience.
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Jesse's Experience With Power Equipment Direct
Web Site
5/5

Service
4/5

Shipping
5/5
"PWD was great to deal with. Very fast shipping. A bit disappointed that they would not honor the sale price shortly after I placed my order. Otherwise I would but from PWD again."
 more
Brian, the Pressure Washer Expert
Product Expert
Jesse,
The promotion started on the 17th, but your unit had already shipped on the 15th- I am sorry, but the folks at Generac wouldn't stretch the start date to cover your purchase. Thank you for your business and understanding!
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00
Alex V.
Charlotte, NC
Purchased from Power Equipment Direct
Purchased 2/22/16
REVIEWED
MAR.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Loving It
I also bought the turbo nozzle and this P. washer. So far so good, fast starts on a couple of pulls. The different setting is a nice feature.

Only used once, but can't wait to get back to the job. I did a lot of reading on different models and brands. I kept coming back to this one, so I had to have it and glad about my choice.
Alex Recommends This Generac Product
Manufacturer Response
Brand Rep
Alex,
We are happy to know that your personal unit is performing admirably. Thank you for providing us with your review! Be sure to register with Generac Nation for product-related information and warranty updates. While we can always be reached 24/7 at 888-GENERAC (436-3722) if you have any questions about the registration process, please know that you can easily register online via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa . Again, we thank you for your positive feedback!
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00
Mindy E.
Marathon, FL
Purchased from Power Equipment Direct
Purchased 2/20/16
REVIEWED
MAR.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Versatile
Can do most things around house well. If you use it a lot replace the hose with a rubber one. Plastic hose is always kinking.
Mindy Recommends This Generac Product
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00
Thomas P.
Hastings, FL
Purchased from Power Equipment Direct
Purchased 12/22/15
REVIEWED
JAN.
14
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer
I have had several pressure washers over the years, the worst being the small electric washers with no power
that die fast.

I bought the Generac to replace my old Karcher 2100 PSI washer that I had for 6 years and had endless problems with. So far the Generac is working very well, I like the speed control used to control the pressure it makes it easy to get rid of that hard to remove spot with out changing tips, just adjust the pressure.

The unit was delivered on time and in excellent... more
Thomas Recommends This Generac Product
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00
Bob M.
Hudson, FL
Purchased from Power Equipment Direct
Purchased 12/25/15
REVIEWED
JAN.
08
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Missing Parts
After opening the box and looking all over for the missing installation parts I finally gave up and installed the handle and plastic wand storage holders with screws that I had on hand.

It started on about the 2nd pull and ran real good but would not shut off so I had to choke it and flood the eng. to shut it off....I thought the off on switch was bad or wiring was bad but found that one of the wires was not on one leg of the switch....I find this strange as they say they run all units to... more
Pros: Features, Price
Cons: Heavy, Low Quality, Packaging, Missing Parts And Wire Off Of Off And On Switch
Brian, the Pressure Washer Expert
Product Expert
Bob,
I am so sorry your pressure washer arrived without the handle screws. If you'd like Generac to send out a replacement set just give them a call, toll free, at 888-436-3722. Please have the serial number of your unit handy when you call them in case they ask for it.

Sometimes during the shipping process connections can come loose. Fortunately you had the skills to figure out the switch connection right away, but each unit has a Factory Warranty to cover any defect in materials or workmanship for customers who might not be so handy.

For readers researching this unit, I checked the Generac website and I don't see where they say each unit is tested before shipment; and I don't believe we say that, either. Complete unit testing before shipment occurs on some expensive commercial-grade units, but not usually on pressure washers at this price-point.
more
Manufacturer Response
Brand Rep
Bob,
We are disappointed to learn of the issues that you have noted with your personal pressure washer. So that we can send out any replacement screws that might be required, please contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. Also, as PED has alluded, any required servicing and applicable warranty coverage can be provided by an independent authorized service provider in your local area. If you have any questions about your unit's warranty coverage, or if you would like to discuss your experience with us in further detail, please know that we can be reached 24/7 at the number provided above. We apologize for any inconvenience your particular experience may have caused.
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00
Robert W.
Mexia, TX
Purchased from Power Equipment Direct
Purchased 7/5/16
REVIEWED
JUL.
28
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
My New Generac 6602
I had an old generic pressure washer 2700psi that I bought used over 20 yrs. ago. The pump quit building pressure and a new pun p was going to cost almost as much as a new pressure washer.

I found the best price at PWD and ordered a new 3100psi Generac. I received the unit quickly. When I opened the box I was disappointed in the use of plastic for the handles and wound hanger and tires. I was spoiled by the all metal construction of my old generic. Wish I could put the new unit on my old... more
Robert Recommends This Generac Product
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01
Mark J.
Wayne, NJ
Purchased from Power Equipment Direct
Purchased 6/30/16
REVIEWED
JUL.
25
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Powerhouse
After many hours of research I pulled the trigger on this unit and it has thus far been a great purchase. The machine is a little work house with a nice looking appearance. The only thing if I wanted to add is that the hose isn't the best when trying to wrap it up.
Pros: Easy To Use, I'd Buy It Again, Price, High Quality
Cons: Hose Difficult To Coil
Mark Recommends This Generac Product
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01
Tom G.
Purchased from Power Equipment Direct
Purchased 5/19/16
REVIEWED
JUL.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great!
Never owned a pressure washer before. I was afraid the pressure would be too much for most of my jobs. With some searching, I found the Generac 6602.

It is wonderful. You can change the settings with a dial. Great machine, you won't go wrong.
Tom Recommends This Generac Product
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01
Regis B.
Heber, AZ
Purchased from Power Equipment Direct
Purchased 6/26/16
REVIEWED
JUL.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Wow This Is Powerful
I had 3 different electric models of high pressure washers and they all pale in comparison to this "bad boy." I will give you that it is much more noisy when using it, but the power behind it limits the length of time I must run it. I did my whole deck (10 x 200') in a third of the time I did with the electric model. So I am "all in" and will use this for years to come.
Regis Recommends This Generac Product
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01
Steven B.
Newtown Square, PA
Purchased from Power Equipment Direct
Purchased 5/24/16
REVIEWED
JUL.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
All In One
At first, I used the 3100 pressure on a spot on my driveway & while I was finishing up I notice my car was a little dirty I just turn the switch down to the lowest setting & started washing the car. What A Machine! &#128513;
Steven Recommends This Generac Product
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01
Don F.
Swartz Creek, MI
Purchased from Power Equipment Direct
Purchased 5/25/16
REVIEWED
JUL.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Pressure Washer
Wasn't sure of what kind of pressure washer to buy. Did some research on the internet and ended up at Pressure Washers Direct. Read their reviews and bought the Generac 6602.

I've power washed my home and the deck. It hasn't missed a beat, it does exactly what I bought it for. The soap dispenser works perfectly, between the changing of the nozzles and the dial indicator it works just like I had hoped.

Glad I did my research.
Don Recommends This Generac Product
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12
James S.
Colorado Springs, CO
Purchased from Power Equipment Direct
Purchased 5/30/16
REVIEWED
JUL.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Completely Satisfied
The Generac Model 6602 arrived with shipping damage. One of the plastic elbows to the cart handle was crushed. A phone call to Generac resulted in a replacement part in a week.

The unit was easy to assemble and has performed exactly as expected. I would recommend this product after having done extensive research on pressure washers from several vendors.
James Recommends This Generac Product
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12
Howie A.
Manalapan, NJ
Purchased from Power Equipment Direct
Purchased 5/31/16
REVIEWED
JUL.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Fantastic !
This is the best bang for the buck. A multi purpose pressure washer with the ability to do the big jobs as well as the small.

Very easy to start and will go on the second or third pull after sitting for months,
Howie Recommends This Generac Product
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12
Michael W.
Anderson, SC
Purchased from Power Equipment Direct
Purchased 6/16/16
REVIEWED
JUL.
12
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Some Small Engine Repair Required
The unit was delivered with no shipping damage. The assembly instructions were pretty straightforward.

After adding oil and gas it would not start. I have some experience with small engine repair and began to inspect the unit. I found that the cut off switch wired had not been connected and that the choke cable was improperly installed.

When these were fixed the unit started up easy and ran well.
Brian, the Pressure Washer Expert
Product Expert
Michael,
I am so sorry your pressure washer wasn't properly assembled at the factory- please be assured that we will pass your comments along to our contact at Generac so they can address this situation.

We appreciate your business, and apologize for any inconvenience!
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12
Tom D.
Massillon, OH
Purchased from Power Equipment Direct
Purchased 5/22/16
REVIEWED
JUN.
15
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Never Dreamed
I have had a pressure washer before but I never dreamed they were this powerful and flexible. This things goes way beyond my expectations.

I researched my tail off before buying so take the plunge and buy it and enjoy!
Pros: Easy To Use, I'd Buy It Again, Exceeded Expectations, Flexible Power For Any Job
Cons: None
Tom Recommends This Generac Product
Tom's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Very smooth without any hitches."
 more
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01
Ryan
Columbus, GA
REVIEWED
MAY.
09
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
1st Pull Out Of The Box
This machine is quality. The only possible fail point I see after 1st use is the folding handle being held by plastic nuts. That can be fixed with a $5 hardware store trip.

The wand and tips and such all are good quality. I had no leaks and ran without a hitch. The power settings are great and useful.

I added 87 octane and oil, then pulled the cord once on full choke, then dropped the choke and I was washing.

I was looking at the 6589, but got this one on a big sale. The drainable... more
Ryan Recommends This Generac Product
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-10
Shawn C.
Verbena, AL
Purchased from Power Equipment Direct
Purchased 3/30/16
REVIEWED
APR.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Washer
I had a 2100 PSI washer that I had for about 20 years. I upgraded to this one and am pleasantly surprised by its power. There is no need to spend tons more for a high pressure washer. This will do anything I need.

The first use I forgot it had multiple settings and it actually peeled up some bricks and knocked out some mortar while on the highest setting. I then adjusted it and it cleaned very well.

If you're looking for a nice easy to use pressure washer, look no further. The only... more
Pros: Easy To Use, I'd Buy It Again, Price, Fast
Shawn Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Shawn,
You may find using a quick connect kit will will save some wear and tear on your knuckles. A kit for your garden hose should be easy to find at a hardware store; either brass or plastic will work.

I'm sorry, but we don't have a quick connect kit for your 1/4" hose with M22 connectors at this time. You may be able to find them locally where pressure washer tips are sold- I've seen them at Sears occasionally.
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01
Joe Y.
Purchased from Power Equipment Direct
Purchased 5/31/16
REVIEWED
AUG.
01
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer
The pressure washer worked very well right out of the box. A few simple directions to put it together and it started on the first pull. The wheels make it easy to maneuver and the high pressure hose is also very flexible so it doesn't stay twisted like others.

The power is more than enough to clean my siding, concrete or boat. Very pleased with this purchase and would recommend.
Joe Recommends This Generac Product
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02
Raymond Morgan
Van Buren, AR
Purchased from Power Equipment Direct
Purchased 7/4/16
REVIEWED
JUL.
31
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Shipping
The unit was turned upside down in shipping and oil filled the cylinder and saturated the air filter. I had a very hard time getting it started and the air filter had to be replaced.
The washer does work well and am happy with my purchase.
Raymond Recommends This Generac Product
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02
Douglas F.
Spring, TX
Purchased from Power Equipment Direct
Purchased 4/7/14
REVIEWED
APR.
22
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Onewash Review
Just got unit. Started right up and works very well.

My son used it for about four hours and had very good results. He was not complaining of back hurting. It cleaned everything quite well.

Needs a longer hose and quick connect at handle. Needs more tips. Dial to select pressure needed was nice.

Now I want to see if it will hold up for the long run. At this point it is a good buy for the money, but time will tell.
Pros: Easy To Use, Price, Light Weight, Easy On The Back
Cons: Hose Not Long Enough, No Yellow Tip, Needs Qc At Gun
Douglas Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Douglas,
Generac developed the OneWash units to make them easier to use than conventional systems- I'm glad it's working well for you! Manufacturers usually target a specific price point, and adjust the accessories so they can put the majority of the cost into the pump and motor.

Quick connect tips are mostly interchangeable, but you have to match the spray opening (orifice) to the PSI and GPM of your unit- in this case 3.0 is best. We sell sets of 3.0 Orifice Spray Tips, but you may be able to find just the yellow one at your local Sears.

You might also find a 3.0 Turbo Nozzle helpful if you have to clean stubborn stains on hard surfaces.

Your pressure washer hose has M22 threaded connectors; if you'd like to convert them to quick connect you could get one of these M22 Quick Connect Kit for each end of the hose.

Extension Hoses are also available. Conventional wisdom is you can double the length of the original hose without seeing too much of a drop-off in pressure. Just be sure to match the connectors male to female, as well as M22 (or quick connect if you convert to that style).
more
Douglas's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
4/5
"It was out of stock and took a little bit longer than expected."
 more
Brian, the Pressure Washer Expert
Product Expert
Douglas,
We try to keep a steady flow of product coming in, but sometimes there are delays. I hope you got the periodic emails we sent you with updates on the status of your order- we want to make sure we keep everyone up to date!
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240
Roger R.
Joliet, IL
Purchased from Power Equipment Direct
Purchased 8/4/14
REVIEWED
AUG.
25
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
How Bad Does It Get
My pressure washer pumped more oil than water. Pressure Washers Direct will not take back anything that gas has been added to. What a guarantee for them!

I would not rate this 1, but will not let me submit without rating.
Brian, the Pressure Washer Expert
Product Expert
Roger,
I am so sorry you are having problems with your pressure washer- but it is Federal Law that won't allow shipment of an engine that has had gas in it, since it's a fire/explosion hazard for anyone handling the shipment. We explain this in our Return Policy link found at the bottom of every page of our web site. Even though you picked the unit up at our warehouse, we still wouldn't be able to ship it back to Generac.

That's why we only carry products with national service networks- it makes sure any problems can be taken care of in your own area. I used the Service Locator (also at the bottom of our website) and found there is service available close to your zip code. Using that link will also provide maps- please be sure to choose "Pressure Washer Sales & Service" before you click the Search button.

You may want to call these locations first to see who has the shortest turn-around time:

QUANTZ SMALL ENGINE REPAIR, 54 STONEHILL RD, OSWEGO, IL 60543, Distance: 16 Miles, 630-554-6600

LANSING ENGINE WORKS, 17620 CHICAGO AVE, LANSING, IL 60438, Distance: 26 Miles, 708-474-9699

FRANKS LAWNMOWER, 8113 N MILWAUKEE, NILES, IL 60714, Distance: 36 Miles, 847-966-2223

You will need a copy of your invoice to take to the repair shop so they can process the Factory Warranty. Just click on "My Account" in the upper right corner of our website to print one out.

We appreciate your business, and apologize for any inconvenience!
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183
Grover
Purchased from Power Equipment Direct
Purchased 6/25/14
REVIEWED
JUL.
17
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Had Problems When I Got It Out Of The Box
As soon as it came it had problems. The choke was wedged and unusable. If I didn't have mechanical abilities I would of had to find a shop before I could of used it.

When I wrote to them and told them they said "We don't check them out here". Oh Well what a great company.
Cons: Not Put Together Correctly
Grover Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Grover,
We appreciate your business, and I apologize that you didn't get the service you deserve. I checked your file to see who you spoke with- and I'm sorry, but I didn't see a record of your email. What we should have told you is the email we sent you with your shipping information should have had a request for you to check the package carefully when it was delivered to make sure there's no shipping damage. That isn't covered by the Factory Warranty, but it is covered by the shipper (FedEX), so you could call them to file a damage claim, or call us and we can help.

If there was no damage to the package, but the choke didn't work properly, this unit has a generous 2 year consumer use Factory Warranty from the folks at Generac. We should have used the Service Center Link on our website to tell you where the 4 Generac Authorized Service locations were within 30 miles of your zip code so you could have it fixed under Warranty, and helped you to print out a copy of your invoice.

Thank you for letting us know where we can improve our service. Please be assured I will go over this with our team to make sure it doesn't happen again!
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141
Mary O.
Dania, FL
Purchased from Power Equipment Direct
Purchased 3/29/15
REVIEWED
APR.
22
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Machine Broke After The First 2 Hours Of Use
Well it started out well but felt the pressure "go away" in the second hour of use! Got off my roof to see what was wrong and didn't see anything apparent and well shouldn't have since it was brand new. I moved the machine and saw a very noticeable and pretty big spot of oil on the inside of the right wheel. I immediately shut it off and checked the oil levels and they were fine. Restarted it and it was the same pretty low pressure. Then the fun started called Generac and they told me... more
Cons: Unreliable, Low Quality, Durability, Customer Service Pressurewashersdirectcom And Generac
Brian, the Pressure Washer Expert
Product Expert
Mary,
I see the correspondence with our company here. Unfortunately, federal regulations prohibit us from shipping a gassed unit. However, this is the reason all of our units come with a full manufacturer warranty.

It did take us a few days, but we did get Generac to air mail out a pump to the service center. I apologize for the issues you had, but this is the reason for the manufacturer warranty. Generac covers defects under their manufacturer warranty.
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Manufacturer Response
Brand Rep
Mary,
We would like to apologize for the unfortunate experience that you have initially had with your residential grade power washer. Additionally, while we are sorry to learn of your frustration with our warranty policy and proceedings, please know that our warranty coverage is provided through independent authorized service providers; this is why contacting an independent authorized service provider was recommended to you. As we do not personally service our manufactured products, nor diagnose any product-related issues once they are utilized in the field, we have trained these independent authorized service providers to determine the cause of any experienced issues, and to provide any applicable warranty coverage as well. Lastly, we are happy to learn that our Customer Support team was able to expedite the shipment of your needed parts. Again, we do apologize for the issues that you have experienced, and would like to encourage you to contact us directly at 888-GENERAC (436-3722) if you have any other product-related comments, questions, or concerns.
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121
Donald K.
North Myrtle Beach, SC
Purchased from Power Equipment Direct
Purchased 4/24/14
REVIEWED
JUN.
06
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Pressure Washer
I had another model for the past 10 years that I had to replace the pump and kept having other problems with.

I have used my Generac one wash several times, washing the cars, 95 ft driveway, house, deck, and screened in porch. Does a great job and as long as you follow the instructions does a great job.

I love the detergent tank that empties easy after the job is done.
Pros: Easy To Use, Features, Easy To Store, I'd Buy It Again
Donald Recommends This Generac Product
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133
Carole C.
West Jordan, UT
REVIEWED
APR.
02
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Very Dissapointed!
The inlet water hose adapter shattered at the very first try to screw my hose in. I cannot find a part anywhere to replace this item and do not know if it is even possible as it seems to be on with a welded smaller pipe.

The power connector came unplugged and we could not turn the pressure washer off.

I am so very disappointed and being a single mother who had to have the machine delivered, I don't want to be paying even more to have some small engine repairman to come see if it is even... more
Manufacturer Response
Brand Rep
Carole,
We would like to start by first apologizing for your initial experience with your OneWash residential grade power washer. If ever parts or services are needed for a particular unit, we would always recommend contacting an independent authorized service provider in your local area; these particular businesses can also provide any applicable warranty coverage to your product. Independent authorized service providers can be located online, by using your postal code for searching purposes here: http://www.generac.com/dealer-locator?cid=frm-105-ab. Please note, however, that we would like to speak with you directly to discuss your experience in greater detail, given the issues that you have described. Corresponding with you will also allow us to explore any alternative servicing options for your unit. We want to get your power washer functioning appropriately, and we want to do it as quickly as possible. If you would like to discuss your experience with us further, please do not hesitate to contact us at 888-GENERAC (436-3722) at your earliest convenience.
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134
Lee N.
Green Cove Springs, FL
Purchased from Power Equipment Direct
Purchased 8/27/14
REVIEWED
OCT.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer
Added oil and gas, and it was started up in two pulls. I really like the variable pressure feature. In fact, it's the reason I bought it.

I used it yesterday for the second time, and it works great. I pressure washed a stubborn stain off of concrete and then reduced pressure and washed the car. It's awesome!

The only addition I would like is more washer tips, like a yellow 15 degree tip, to be included.
Lee Recommends This Generac Product
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90
D.b. D.
Somerville, TX
Purchased from Power Equipment Direct
Purchased 3/26/14
REVIEWED
MAY.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Home Jobs
I use this unit around the house for washing and for cleaning my cars.
Pros: Easy To Use, Price, I'd Buy It Again
Cons: Needs Better Wheels
D.b. Recommends This Generac Product
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101
Art B.
Tacoma, WA
REVIEWED
MAY.
17
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Worst Investment On A Presure Washer
I had it for over a year now but I only used it once because it almost broke my wrist starting it. After assembling it, took several pulls about 8 to 10 times with my foot on the front because the whole device moves, when finally started.

It ran well for about 1 hour and I turned it off to take a break. When I tried to start back on, it's hard to start again. I even pulled the trigger to release the pressure but still hard to restart with countless pulls. I gave up and so disappointed with... more
Manufacturer Response
Brand Rep
Art,
We are sorry to learn of the issues that you are currently experiencing with your residential grade pressure washer. Per the unit's owner's manual, multiple causes can potentially bring on symptoms similar to the ones that you have described. To start, if your unit will not start, or if it starts and runs rough, the unit might currently have a dirty air cleaner, a bad spark plug, or water in the fuel. Considering this, we would recommend cleaning or replacing the air cleaner, replacing a bad spark plug, or draining the fuel tank and filling it with fresh fuel if necessary.

Additionally, please note that these issues can arise if your unit is out of fuel, or if the spark plug wire is not properly connected to the spark plug. To ensure that these potential causes are not playing a role in your unit's current issues, we would recommend verifying that the unit is adequately filled with fresh fuel and that the spark plug's wiring is appropriately connected. Please note that the aforementioned steps can be located in the Troubleshooting section of your unit's owner's manual as well. To locate your product's documentation online, please use your product's model or serial number for searching purposes via the following link: http://www.generac.com/service-support/product-support-lookup?cid=frm-105-ac.

Moreover, if the issues that you are currently experiencing persist after performing these recommended tasks, we would recommend contacting an independent authorized service provider in your local area for diagnostic work. To locate the independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab. If you would like to discuss these issues with us directly, we can be reached at 888-GENERAC (436-3722). We do apologize for this unfortunate scenario.
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124
Rick V.
Little Meadows, PA
Purchased from Power Equipment Direct
Purchased 4/15/15
REVIEWED
MAY.
07
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Nice Sprayer But
Change oil after first hour. You may se metal sparkles. Run for another two hours change again. Use synthetic 10W40. Runs great. My wife can't start it as it takes some strength to start. Soap dispenser works well too. I took copper wire to stow the hose, wrapped it over chrome holder. Nice feature of two oil dip sticks too. Nice washer overall!
Rick Recommends This Generac Product
Manufacturer Response
Brand Rep
Rick,
Thank you for providing us with your review of the 3100 PSI residential grade power washer, model number 6602. While we are happy that you are pleased with your unit, we wish to remind you that we do not recommend utilizing a 10W40 oil on this particular model. Per the unit's owner's manual, we recommend the use of high-quality detergent oils, such as an SAE 30, 10W-30 or 5W-30 synthetic oil, which are acceptable if classified for service SF, SG, SH, SJ, or higher. Moreover, per the manual's Maintenance section, the unit's oil should be changed once after the first five hours of use, and every season or 20 hours of use thereafter, whichever comes first. Please note that any issues incurred in the wake of negligent maintenance will not be covered by the product's warranty. If you have any comments, questions, or concerns regarding your product, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
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91
David Z.
Waterford, WI
Purchased from Power Equipment Direct
Purchased 5/15/15
REVIEWED
JUN.
18
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer For Multiple Tasks Around The House
I purchased the Generac One-Wash 3100 because I have many projects around the house including washing the siding, cleaning the patio and garage concrete.

The dial on the One-Wash lets you adjust the spray pressure to suit the task you are doing. I am very pleased with how easy it was to set up, how well it worked on my projects and the value for the price.
David Recommends This Generac Product
Manufacturer Response
Brand Rep
David,
We thank you for your candid review of the OneWash residential grade pressure washer. Your positive feedback is much appreciated and highly valued. Also, please be sure to register your unit with Generac Nation. Doing so will initiate your product's warranty coverage and allow you to receive future consumer alerts. To register your unit online, visit the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa . If you have any questions about registration or your unit's warranty coverage, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
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70
Robert P.
Hopewell Junction, NY
Purchased from Power Equipment Direct
Purchased 4/10/15
REVIEWED
MAY.
26
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac One-wash 3100
Great customer service before I ordered the unit. The team at PWD answered all of my questions. I ordered the unit on a Friday and I think I received it on a Tuesday. I read many reviews that the unit was shipped broken. My box and unit arrived undamaged. The unit was packed well. I assembled the unit in about 10 minutes..... MAKE SURE YOU READ THE DIRECTIONS..... THERE IS VERY USEFULL INFO THERE.....

I received the unit about a month or so ago. I was asked to leave a review about 1 week... more
Robert Recommends This Generac Product
Manufacturer Response
Brand Rep
Robert,
Please know that we test our units for use before they are shipped-out; we wish to assure you that we do not send out broken products. We thank you for your review and would like to remind you to register your unit, if you have not done so already, to initiate your product's warranty. Registration can be completed online via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa
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70
Nicholas A.
Leesburg, FL
Purchased from Power Equipment Direct
Purchased 7/27/14
REVIEWED
AUG.
18
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Glad I Decided To Purchase
I was apprehensive reading some of the negative reviews about shipping and problems after first time use, but mine arrived in perfect condition.

After reading the instructions I assembled it in about 20 minutes and was using it on my driveway shortly after. The next day I cleaned the Lanai and it took a third of the time my old electric would have and did a much better job.

I love the pressure select I think all pressure washers should have this feature. It would be nice if it had quick... more
Pros: Easy To Use, Easy To Store, Features, Price
Nicholas Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Nicholas,
Garden hose quick disconnect sets are available at local home stores and mega-stores; plastic will run about $5 and brass about $9.
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70
Antonio B.
Purchased from Power Equipment Direct
Purchased 4/5/14
REVIEWED
APR.
12
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Disappointed
Unpacked the unit out of box, read manual, put the unit together, add oil, and fuel. Started washing my vehicle, use soap nozzle, stop unit to change nozzle, and when tried to restart the recoil on the unit malfunction.

Had to take the unit to manufacture's service representative for repairs. Repairs will take two weeks. First time I actually bought a pressure washer made in America, so I was told. So much for buying American made products, too expensive do not last. Very disappointed... more
Cons: Unreliable, Expensive
Brian, the Pressure Washer Expert
Product Expert
Antonio,
You did exactly the right thing by taking the pressure washer in for Warranty Service right away... but please accept our apologies for your disappointment and inconvenience!

We appreciate your business and we're confident the Generac folks will take good care of you.
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2822
Barry T.
Fort Lauderdale, FL
Purchased from Power Equipment Direct
Purchased 10/6/15
REVIEWED
OCT.
29
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine But. . .
My 6602 arrived on time with no damage. It was easy to assemble and easy to start, however there are 2 things you need to know:

1/ there is no information on the oil capacity in the brochure. After searching online, 20 oz was the answer, so I poured in the entire 20 oz container, the result being that about 3 oz ended up on the frame and the ground.

2/ if you think you can use this machine to clean a driveway you are wrong. It only comes with 3 nozzles and 2 of them are for soap the red... more
Barry Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Barry,
Only the black tip is meant for soap. It has a 65° fan spray and applies pressure-washer safe detergent at low pressure. The green tip is a 25° fan multi-purpose spray tip. It's the one most commonly used for general cleaning. And you are correct- the red °0 tip is meant for cleaning tough stains on durable surfaces and should be used with caution.

Turbo nozzles are a useful accessory. The spinning stream of water is great for getting dirt out of nooks and crannies, but they won't give you the smoothest finish on flat surfaces like driveways and sidewalks.

The right tool for cleaning smooth, flat areas would be the Generac Surface Cleaner. A spinning arm focuses the spray downward for a fast, even finish.
more
Manufacturer Response
Brand Rep
Barry,
Thank you for providing us with your review of the OneWash residential grade pressure washer. As PED has alluded, the black detergent nozzle is the only nozzle intended for the use of detergent. We are happy to know that you have been able to obtain additional nozzles for your power washing needs. Also, in regards to the engine's oil capacity, please know that this information is provided on the product's spec sheet and in the unit's owner's manual. As the unit is tested out of manufacturing, a small amount of oil may still remain in the unit post-shipping. Considering this, the owner's manual recommends adding oil slowly and stopping to check the oil level prior to adding more. Lastly, please note that the turbo nozzle is an optional accessory, it does not come included with the OneWash residential grade pressure washer. If you are interested in learning more about the pricing and availability of optional accessories, please do not hesitate to contact PED or reach out to us directly at 888-GENERAC (436-3722). We hope you find this information to be helpful. Thanks again for your positive feedback.
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50
Justin S.
Lavonia, GA
Purchased from Power Equipment Direct
Purchased 3/16/15
REVIEWED
APR.
25
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Not Recommended
I purchased this from Power Equipment Direct last month and it quit working 3 weeks later (only used about 5 times for washing cars at 2100 PSI setting). The seller would not respond to me and I had to file a complaint in order to get this returned for a refund. Because of this, I won't be buying from P.E.D. again, nor will I buy another Generac pressure washer very disappointed.
Brian, the Pressure Washer Expert
Product Expert
Justin,
I apologize for the issues you are having. Once we receive the unit back, we will issue a refund for the purchase.
more
Manufacturer Response
Brand Rep
Justin,
We would like to apologize for your experience with the OneWash residential grade power washer. While we are glad to know that you were able to obtain a refund for your unit, please note that as the product's manufacturer, we offer warranty coverage for any products that experience issues out of manufacturing. This coverage can be provided by a local independent authorized service provider after the required diagnostic work. If you have any questions about our warranty process, or if you would like to discuss your experience with us in further detail, please do not hesitate to contact us directly at 888-GENERAC (436-3722). Again, we do apologize for this unfortunate scenario.
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50
Jeff H.
Bowdon, GA
Purchased from Power Equipment Direct
Purchased 4/20/14
REVIEWED
JUN.
01
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
On/off Switch
The on/off was not attached upon arrival and has been difficult to get it to remain attached during use. I have enjoyed using it otherwise.
Pros: Easy To Use, Price, Fast, Easy To Store
Cons: Packaging
Jeff Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
Jeff,
This unit has a generous 2 year Factory Warranty from the folks at Generac. I used the Generac Service Center Locator and your zip code to find the closest Generac Service Facility to your zip code. It says it's 7 miles away:

SIA SMALL ENGINE/JAMES STEVE NOLES
23279 CO RD 87
GRAHAM, AL 36263
256-568-9488

I would suggest calling them first to check on their turn-around time. If they are really backed up, then using the Locator to call other repair locations to find the quickest turn-around will get your pressure washer back to you sooner.

The repair shop will need a copy of your invoice to file the Factory Warranty paperwork. Just click on My Account in the upper right corner of our website and follow the prompts to print one out.

We appreciate your business, and apologize for any inconvenience!
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50
Walter D.
Louisville, TN
Purchased from Power Equipment Direct
Purchased 5/20/15
REVIEWED
JUN.
13
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Worth It!
I purchased this Generac washer because I have a 15KW Generac portable generator and it has flawlessly served me so when I saw that they produced pressure washers, I decided to give them a try.

I've only used the washer once thus far to clean white trim on my house that was very dirty. It is not sparkling white, but nearly so, and I did not use detergent.

It is very important that one reads the owners manual and carefully follow the instructions or you are looking for all sorts of... more
Walter Recommends This Generac Product
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40
Jake F.
Atkinson, NC
Purchased from Power Equipment Direct
Purchased 4/12/15
REVIEWED
MAY.
04
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Generac #6602
I bought this pressure washer to earn extra money for my family. I have done 3 jobs with it so far, and it is a beast lol. I love it. There is no way you can beat the price, if you are buying new.
Jake Recommends This Generac Product
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40
Barry Barbier
Plano, TX
Purchased from Power Equipment Direct
Purchased 6/9/14
REVIEWED
JUL.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Product Does It All
I was looking for a Power Washer that could clean my house my car and my deck and fence. I thought that I might have to invest in several different PSI power washers one at the low end and one at a higher end. I was surprised and please to find this versitile product. I was able to set up up in minutes and I was very impressed with the durability and quality. I would highly recommend this product.
Barry Recommends This Generac Product
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62
Lance L.
Middletown, NY
Purchased from Power Equipment Direct
Purchased 6/8/14
REVIEWED
JUN.
29
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy To Use And Works Well,
Began with a great price, unit was popular so it was backordered, I received ample notices as to my order status, not long before I got it.

Unpacked unit, setup was under 10 minutes, I immediately when to town and did 2 hours of washing with it to test it out... it worked smoothly, quiet, and I am well satisfied with its performance. The detergent mix was consistent, and not wasteful.

I ran it again yesterday for 3 hours cleaning siding, concrete, and outdoor furniture. First pull... more
Pros: Easy To Use, I'd Buy It Again, Quiet, Light Weight
Cons: Plastic Handle And Wheels
Lance Recommends This Generac Product
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40
Ray J.
Douglasville, GA
Purchased from Power Equipment Direct
Purchased 9/21/15
REVIEWED
OCT.
14
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Somewhat Disappointed
Pressure washer was missing one screw but I picked up one at a local store.
Brian, the Pressure Washer Expert
Product Expert
Ray,
You may want to give the folks at Generac a call this month, toll free, at 888-436-3722 and ask them to send you the replacement screw just so you have it handy.

Please be sure to have the serial number of your pressure washer handy when you call them. They will ask for it so they can be sure they are sending you the correct part.

We appreciate your business, and apologize for any inconvenience!
more
Manufacturer Response
Brand Rep
Ray,
We are sorry to learn of the issues you noted when you received the unit. As PED has alluded, we are happy to send out a replacement screw. However, we do want to make sure that we are providing you with the right screw. Considering this, we would like to request having you contact us directly at 888-GENERAC (436-3722) with the serial number of your personal unit. We look forward to hearing from you soon.
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30
W. L.
Summerfield, NC
Purchased from Power Equipment Direct
Purchased 7/5/15
REVIEWED
JUL.
27
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Time To Get Your Parts Supply In Order
The water inlet (garden hose connection) was plastic and not aluminum caused by a design flaw. That part sticks out the back and is subject to impact with subsequent failure. Mine arrived damaged by apparent impact and unusable. The carton was not damaged. Either improper packaging or damaged before packing. Prior to even filling with oil I took it to the local Generac service dealer. Three weeks and still waiting for the dealer to get the part (0H95650121 sells for about $50.00) and return to... more
W. Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
W.,
Please give us a call and we would be happy to assist with this issue. 800-710-7499
more
Manufacturer Response
Brand Rep
W.,
We are sorry to learn of the damage that your unit incurred during shipment. Please know that we test our units for operational purposes prior to shipment and would not send out a damaged unit. If you would like to receive an update regarding the services provided to your unit, we would recommend contacting the independent authorized service provider with whom you have been working with. Moreover, if you would like to discuss your experience with us in further detail, please know that we can be reached 24/7 at 888-GENERAC (436-3722). We certainly understand your frustration and apologize for any inconvenience that this unfortunate scenario may have caused.
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30
Robert S.
Carmel, IN
Purchased from Power Equipment Direct
Purchased 5/15/15
REVIEWED
JUN.
08
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Gets The Job Done
Only had my 6602 for a couple of weeks but have already used it for sidewalks, decks, lawn furniture, trash cans and more. It has started easily for each use without the switch problems others have noted (so far). The pressure adjuster is more useful than I thought it would be. Tones the water pressure down real well.

Overall the 6602 feels utilitarian compared to my old Troy Built, but has more power, and with the pressure dial, more range. Only 3 nozzles, but I think the pressure... more
Robert Recommends This Generac Product
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30
Doug Kniskern
Davie, FL
Purchased from Power Equipment Direct
Purchased 10/4/14
REVIEWED
OCT.
27
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy
Shipping was spot on. 30 minutes from cutting open the box to firing up. Controls and attachments are intuitive and easy to use. Started on first pull. Large hard wheels make it easy to navigate over uneven terrain. Wheels don't need air---Great! Pressure was excellent and uniform! Pressure hose is well-protected from exhaust heat.

BUT--pressure hose is cheapo---kinked and split open toward the end of the first use. I don't consider this a detraction from the overall quality of the unit,... more
Doug Recommends This Generac Product
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30
Patrick C.
Fort Wayne, IN
Purchased from Power Equipment Direct
Purchased 5/22/15
REVIEWED
JUL.
27
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Good Value
Replaced a poorly built Kohler pressure washer where the carburetor leaked gas. Wanted a Cat Pump triplex but settled for this because of price and adjustable rpms. So far the pressure washer runs well and starts easily. Still takes a while for the pump to cycle enough water when starting out to run smooth even though I have a 5/8 garden hose. At the slow speed setting the engine really shakes but the medium and higher RPMs work well. Medium power is quieter and cleans as well as high RPM with... more
Patrick Recommends This Generac Product
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20
Michael H.
Pinnacle, NC
Purchased from Power Equipment Direct
Purchased 5/13/15
REVIEWED
JUN.
16
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Worth The Money
Bought it to clean the siding on our house. The set up was easy, it cranked the second pull on the cord, and the variable pressure was fantastic. We also purchased the turbo nozzle which almost eliminated the need for soap. Be careful using the turbo nozzle on wood surfaces at 3100 psi setting. It will strip the top layer of wood off.
Michael Recommends This Generac Product
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20
Ram R.
Baton Rouge, LA
Purchased from Power Equipment Direct
Purchased 3/29/15
REVIEWED
MAY.
10
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Generac 3100 Psi Pressure Washer
Used it for a few days, washed my driveway and my house. So far so good. Started right away without any difficulty.
Ram Recommends This Generac Product
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20
Michael L.
Flanders, NJ
Purchased from Power Equipment Direct
Purchased 4/15/15
REVIEWED
MAY.
06
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome
Came quick, easy set up, started on 3rd pull and awesome adjustable power. The hose is cheap and too short. I would have paid more for a better one.
Michael Recommends This Generac Product
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20
Paul S.
Browns. Mills, NJ
Purchased from Power Equipment Direct
Purchased 4/1/15
REVIEWED
APR.
22
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Powerwash
The power is nice, and it does a nice job.

I did my house, my truck, and my car with it, and it does a great job.

It was worth the money.
Paul Recommends This Generac Product
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20
Karl K.
Highland, NY
REVIEWED
APR.
20
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Good When It Starts
Purchased a OneWash in September of 2014. Used it on a Saturday, went to start it the next day (Sunday) and the recoil wire for the starter pulled out all the way and jammed. Was very disappointed. Search for a local dealer. Finally find a repair shop who would work on the unit (Under Warranty), was about 45 miles from my home.

Took the unit there, the repair shop "fixed" the issue with the starter wire. Stored the unit for winter. Took the unit out of starage last weekend, used... more
Manufacturer Response
Brand Rep
Karl,
We would like to apologize for the unfortunate issues that you have experienced with your residential grade power washer. While we would recommend contacting the independent authorized service provider that you had originally worked with for additional service, please know that we are happy to help you find alternative options for your servicing needs. Do not hesitate to contact us directly at 888-GENERAC (436-3722) to discuss your personal experience with us directly, or to determine additional servicing options in your local area.
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20
H P
Milwaukee, WI
Purchased from Power Equipment Direct
Purchased 9/27/14
REVIEWED
OCT.
18
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome ... Ease Of Use!!
This power washer is exceptional. It's easy to use and sturdy. Nozzles change easily. The variable options for pressure is amazing when you're doing
older darkened concrete and want high pressure and you can simply dial back the pressure when nearing the painted surfaces and more delicate areas without changing heads.

The start is a little "tight" for the pull handle, but something we can get used to. The only downside is the hose. Although it is designed well to turn... more
Pros: Easy To Use, I'd Buy It Again, Features, High Quality
Cons: Heavy
H Recommends This Generac Product
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20
Rey A.
Philadelphia, PA
Purchased from Power Equipment Direct
Purchased 9/4/14
REVIEWED
SEP.
29
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
You Are Out Of Luck If This Pressure Washer Arrives Broken
Our pressure washer arrived broken (we didn't find out it was broken till we filled with it gas & oil and started it up), we were not permitted to return the pressure washer to Pressure Washers Direct, they told us to bring it into a local warranty service contractor. We did but then the warranty service center said the repairs were not covered by the warranty, and we would need to pay the repair bill.

Pressure Washers Direct will not get involved with either the warranty service... more
Cons: Low Quality, Unreliable, Durability, No Support If Product Arrives Broken
Brian, the Pressure Washer Expert
Product Expert
Rey,
I do apologize for the issues you are having. We have reached out to our rep at Generac to see what is going on with this incident. We will follow up with you shortly on what we find.
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20
Charles S.
Saline, MI
Purchased from Power Equipment Direct
Purchased 6/23/14
REVIEWED
AUG.
26
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Nice Unit
I really wanted a variable speed pressure washer for multiple tasks around the house. Very difficult to find. This unit, however, will do everything I need.

The variable settings let me pressure wash it all - cement pool deck, fence, cars, awnings, sidings, lawn furniture.

This unit is built well, assembles easily and starts with little effort. I couldn't be much happier.
Charles Recommends This Generac Product
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20
David S.
Woodinville, WA
Purchased from Power Equipment Direct
Purchased 7/19/14
REVIEWED
AUG.
19
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great For Use With Surface Washing Disk (surface Cleaner)
I got this mainly to clean our tennis court. I have a 15" surface washing disk and was concerned the high pressure would damage the court surface.

Many pressure washers in this price range do not offer a pressure or throttle control. This was the main reason I selected this model along with the slightly higher GPM rating and slightly larger fuel tank. As it turns out the high setting does not damage the court surface but it is useful when cleaning other surfaces with the wand.
more
Pros: Easy To Use, I'd Buy It Again, Features, Price
David Recommends This Generac Product
David's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great collection of reviews and expert advice. Quick shipping and competitive price. Thanks!"
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20
Gale M.
Ottumwa, IA
Purchased from Power Equipment Direct
Purchased 7/20/14
REVIEWED
AUG.
10
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Washer
It is everything they say. Out of box it started on second pull.

It has enough pressure on red nozzle on high to put a hole in concrete. It is a lot quieter than my old washer and I like the cushioned mounted motor.

I'm very happy with it.
Gale Recommends This Generac Product
Gale's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I live in Iowa I order it on Sunday and FedEx deliver it on Tue."
 more
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20
Buddy H.
St. Augustine, FL
Purchased from Power Equipment Direct
Purchased 7/16/14
REVIEWED
AUG.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Range Of Settings
I am able to blast the driveway clean, and then clean the stucco on the house just by turning a dial.

Very flexible machine.
Pros: Easy To Use, Features
Buddy Recommends This Generac Product
Buddy's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Very simple, point click then wait for it to arrive. Called weeks before with question, got answers & no pressure to buy, just great service....."
 more
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20
Greg
Purchased from Power Equipment Direct
Purchased 6/7/14
REVIEWED
JUN.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy
I don't normally write reviews but I thought I'd make an exception here.

Washer was on backorder when I placed my order. The price was great, in comparison, so I decided I could wait a few more days. Well, it wasn't long after I placed the order that I was notified it was shipped. I received it the next day. Good job PED!

Assembly was easy. Started up on the second pull and I was off and cleaning. I bought this model because of the multiple pressure settings so that I could use for... more
Pros: Easy To Use, Price, Easy To Store, Features
Greg Recommends This Generac Product
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20
William W.
Mchenry, IL
Purchased from Power Equipment Direct
Purchased 11/6/15
REVIEWED
NOV.
30
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Happy But....
Order and delivery could not be better. The "but" is I have found the engine hard starting, other wise very nice machine.
William Recommends This Generac Product
Brian, the Pressure Washer Expert
Product Expert
William,
You may find the unit easier to start if you squeeze the spray gun trigger and let water run through the wand for a minute or two before starting the engine. This drives all the air out of the pump and prevents vapor lock.

If it continues to be hard to start you may want to give the folks at Generac a call, toll free, at 888-436-3722 for further tips & troubleshooting.
more
Manufacturer Response
Brand Rep
William,
Thank you for providing us with your review. In addition to what PED has recommended regarding the releasing of pressure in your unit, please know that the Troubleshooting section of your unit's owner's manual recommends ensuring that the unit's air filter is clean, the fuel tank is filled with fresh fuel, the spark plug wire is properly connected, and the spark plug is not pitted or fouled if the unit is unable to start or starts and runs rough. If issues persist after performing the tasks recommended by us and PED, we would then recommend contacting an independent authorized service provider in your local area for any diagnostic or servicing work that may be required. Please know that these trained professionals are capable of providing any warranty coverage that applies to your personal unit. If you would like to discuss your experience with us directly, please know that we can be reached 24/7 at 888-GENERAC (436-3722). We hope you find this information to be helpful.
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10
Gary R.
Castle Hayne, NC
Purchased from Power Equipment Direct
Purchased 10/21/15
REVIEWED
NOV.
13
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Pressure Washer
My pressure washer arrived with no problems and I received it pretty quick within 5 days. I have used it twice and it performs well.

The only problem I have with this washer is the oiling. There are two sides that you can fill oil but the way they are set into the pan, when you put the initial 20 ounces of oil in, you have to tilt it on its side or the oil will run out. It is the same on both sides. This was definitely poor design because I do not see how I can do an oil check without... more
Pros: Easy To Use, Easy To Store, Price, High Quality
Cons: Ability To Check Oil
Gary Recommends This Generac Product
Manufacturer Response
Brand Rep
Gary,
Thank you for providing us with your review. We are sorry to learn of the issues that you have been experiencing when filling your unit with oil. To provide a little help, we wish to point out that the "Add Engine Oil" portion of the Set-up section in your unit's owner's manual recommends placing the power washer on a flat, level surface, cleaning the area around the oil fill, and removing the orange oil fill cap and dipstick (only one of the two oil fill points needs to be utilized). Then, we would recommend using the oil funnel to slowly pour oil into the fill opening. By following these steps and checking periodically until the oil level is between "L" and "H" on the dipstick, you can avoid overfilling the unit and subsequent spillage. While we hope you find this information to be helpful, we would like to encourage you to contact us directly at 888-GENERAC (436-3722) if you have any additional comments, questions, or concerns. Thanks again for providing us with your review submission.
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21
George S.
Salisbury, NC
REVIEWED
AUG.
24
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Good For One Time Use
Purchased last June to replace failed electric washer. Not needed until spring cleaning. Worked great. Set for two months and has not started since. Not a bad fuel problem. Fuel system was drained and the fuel being used starts on the second pull of my old lawn mover. Just hits once or twice.

Better get one with electric start if you plan on using it more than once. Would be worthless as a back up generator engine.

Would get a good rating if it would start. Should be a one... more
Manufacturer Response
Brand Rep
George,
We are disappointed to learn of the issues that you have experienced with your residential grade pressure washer. If you have followed all of the long-term storage recommendations, startup procedures, and troubleshooting tasks provided in the unit's owner's manual and your product's issues persist, we would then recommend contacting an independent authorized service provider in your local area for any diagnostic or servicing work that your unit may currently require. Please know that these trained professionals are able to not only determine the cause of your unit's issues, but can also provide any applicable warranty coverage to your unit as well. If you are having trouble locating an independent authorized service provider closest to you, please know that a full list of options can be obtained online via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you require further assistance after referring to this particular website, please feel free to contact us directly at 888-GENERAC (436-3722); our representatives will be happy to help and are available 24/7.
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21
Dan B.
Chesapeake, VA
Purchased from Power Equipment Direct
Purchased 5/15/15
REVIEWED
JUL.
04
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Worked Great First Use
Figured it was time to upgrade my 20 year old pressure washer and after much research decided this one offered the most for the money. Was impressed after first use. Unfortunately, mid way through the second use, the engine seized and has been in the shop for 4 weeks and counting until parts come in. Dealer suggested to talk to Generac, but don't expect that will help much. Went back to my old one to finish the job.
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21
Ferd T.
Dandridge, TN
Purchased from Power Equipment Direct
Purchased 5/23/15
REVIEWED
JUN.
23
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Generac One-wash 3100
Good piece of equipment.
Ferd Recommends This Generac Product
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10
Tony G.
Erie, PA
Purchased from Power Equipment Direct
Purchased 5/8/15
REVIEWED
MAY.
30
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best
Long story short. This is the best pressure washer I ever bought. This is my third pressure washer I have owned and when I need to replace, I would buy this again. If you like the best toys out there, this is it.
Tony Recommends This Generac Product
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10
Larry E.
West Monroe, LA
Purchased from Power Equipment Direct
Purchased 10/2/14
REVIEWED
OCT.
31
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Needed A Reliable Home Pressure Washer
I needed a reliable pressure washer for home use, and it was to be used for cleaning brick, concrete drives, dog kennels, fencing, etc. I researched a large number of available models with pull-start gasoline engines, and available accessories and prices. The Generac model#6602 beat out the competition by a long shot.

It had everything I wanted in one package except for a turbo nozzle, which I plan to get later. I have used it quite a lot, and I'm very happy with this product and its... more
Larry Recommends This Generac Product
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10
Ben
REVIEWED
OCT.
16
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Buy
This is the first power washer I have owned and let me tell you it is awesome! I have used bigger washers but I didn't want it to take up a lot of room. This little guy does a nice job competing. I use it weekly on my car, dirt bike, and driveway. Always starts on first or second pull. I would tell everyone interested in buying to buy this!
Ben Recommends This Generac Product
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10
Jeff K.
Bristol, IN
Purchased from Power Equipment Direct
Purchased 9/15/14
REVIEWED
OCT.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome
Everybody should have one of these.

Powerful and quiet. Fast shipping time.
Pros: Easy To Use, I'd Buy It Again, Exceeded Expectations, Reliable
Jeff Recommends This Generac Product
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10
Joseph R.
Pittsfield, MA
Purchased from Power Equipment Direct
Purchased 9/4/14
REVIEWED
SEP.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pressure Washer!
This pressure washer works great! The only flaw is where the water hose screws in. It is hard to screw on and off because of the location.
Joseph Recommends This Generac Product
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21
Linda L.
North Judson, IN
Purchased from Power Equipment Direct
Purchased 9/3/14
REVIEWED
SEP.
25
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Husband Had To Have It!
I don't care to order online but my husband insisted on getting this pressure washer. Service was very fast and efficient and worth every penny. My husband is very happy with it. He has already used it on our fence and home.
Linda Recommends This Generac Product
Linda's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"AWESOME SERVICE!!!"
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10
Robert Benos
Palatine, IL
Purchased from Power Equipment Direct
Purchased 8/15/14
REVIEWED
SEP.
11
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Fine
Needed a reliable quality pressure washer to clean my wood deck, log siding and fiberglass boats. Works fine on all items. Meets or exceeds my expectations.
Pros: Easy To Use, I'd Buy It Again, High Quality, Durable
Robert Recommends This Generac Product
Robert's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great expedient service with no problems."
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10
Don M.
Yorktown, VA
Purchased from Power Equipment Direct
Purchased 8/6/14
REVIEWED
AUG.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great System!
Easy to set up, easy to start, easy to use.
Don Recommends This Generac Product
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10
Linda E.
Sharps Chapel, TN
Purchased from Power Equipment Direct
Purchased 7/26/14
REVIEWED
AUG.
19
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hubby Likes It!
Hubby wanted to replace his old, electric power washer. The Generac is a breeze to use.

Hubby put it together and started washing the siding on his shop.

It works great!
Pros: Easy To Use, Easy To Store, Price, Quiet
Linda Recommends This Generac Product
Linda's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Bought from PED on Ebay. They shipped fast and the power washer was well packed. I'd buy from them again."
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10
David H.
Colorado Springs, CO