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Generac XP10000E Power Equipment Reviews & Ratings

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In-Stock /
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$3,059.00
No Sales Tax* (Except IL)
 
In-Stock /
Free Freight
$3,059.00
No Sales Tax* (Except IL)
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Generac 5932 Ratings
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
4.0 out of 54.0 out of 54.0 out of 54.0 out of 54.0 out of 5
Pros
Easy To Use (3)
High Quality (2)
Quiet (1)
I'd Buy It Again (1)
Features (1)
Cons
Expensive (3)
Heavy (2)
Low Quality (1)
Poor Customer Service (1)
83% of respondents would recommend this product to a friend
12 Reviews  Sort by 
 
Donald S.
Hampton, CT
Purchased from Power Equipment Direct
Purchased 10/7/15
Most Helpful Critical Review
REVIEWED
DEC.
23
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
Buy A Honda
In my opinion the XP10000E is not of the quality I was expecting for the price I paid. There's a cheap feel to it right out of the box. You can't drain the carburetor when you store it even though the float bowl has a screw to do that. Generac chose not to provide access to that screw and suggests owner's should turn off the gas and run the generator out of gas. This method does not fully empty the float bowl and, with today's gasoline, this is a recipe for disaster if you store the generator... more
Cons: Expensive, Low Quality, Poor Customer Service
Donald Does Not Recommend This Product
Mike, the Generator Expert
Product Expert
Donald,
Sorry to hear about the issues that you've experienced. If you're not satisfied with your local Generac dealership, please keep in mind that Generac has a large network of dealerships.
more
Manufacturer Response
Brand Rep
Donald,
We apologize for any frustration that may have stemmed from your personal experience. Please know that while the idle control feature helps to conserve fuel and reduce the unit's sound output, it's use should not be limiting the voltage output provided by the generator. If you have faced issues getting an independent authorized service provider in your local area to provide any warranty coverage that applies to your personal unit, please contact us directly at 888-GENERAC (436-3722) with your local postal code. Once we are able to obtain this information, we should be able to help you acquire the services that your unit currently requires.
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10
Gary L.
Kimberling City, MO
Purchased from Power Equipment Direct
Purchased 8/8/16
REVIEWED
AUG.
29
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Initial Disappointing
Order and delivery were good. After uncrating and reading the assembly instructions, it became apparent that the lift handles had been assembled on the wrong side. I transported the unit to an authorized service center for corrections. Upon arrival back at my residence, I completed the assembly per instructions. The generator fired up immediately, so I let it run while familiarizing myself with the controls.

After about 15 minutes, I shut the unit down and stored it in my garage. The... more
Gary Recommends This Generac Product
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00
Mel P.
Purchased from Power Equipment Direct
Purchased 6/6/16
Total Reviews
3 Reviews
REVIEWED
JUL.
14
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Needs To Pay Attention To Detail
Received Generac XP 10000E Generator. Shipping protection inadequate, cardboard was not attached to pallet and had no packing for protection from damage. Battery terminals screws missing. Generator wires not sealed on generator end.
Generator wires were rubbing on the metal access hole to the control panel.Wheel assembly was easy.

As a result of having continued problems with Generacs Power Inlet Box vs Power Cables, I've been unable to load test the machine. I will follow up with a full... more
Mel Recommends This Generac Product
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00
Kevin
Salem, CT
Total Helpful Votes
14 Helpful Votes
REVIEWED
JAN.
31
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Started Out Good, Then Failed!
Purchased the XP10000E for the voltage control with electronics after Storms Irene & Alfred! During Storm Sandy the generator worked well. I must say, having a GFI 50AMP connection puts my mind at ease, however the GFI trips often with florescent lights or with initial motor starts: Kind of a pain. Well, today we had a wind storm and when I went to use the generator 50AMP output, the GFI lights with the power light but no output when placed ON. Pushed the GFI test and the fault light... more
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141
Sean E.
Airville, PA
Purchased from Power Equipment Direct
Purchased 2/1/13
Total Helpful Votes
13 Helpful Votes
REVIEWED
APR.
06
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Generac Xp10000 5932
Initial run, ran 45 minutes no issues stored generator in garage. Noticed a week later that the frame and the bottom of engine was covered with engine oil. I was concerned that my three thousand plus dollar investment was leaking oil after only 45 min of running. Ran again for two hours. Oil continued to leak for first hour, but eventually slowed. After two hours of loaded running (only two 500 watt shop lights), engine stalled twice from full speed (about five minutes apart), but restarted... more
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132
Jeff M.
Batavia, OH
Purchased from Power Equipment Direct
Purchased 8/24/13
REVIEWED
DEC.
29
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Well-built Heavy Duty Generator
The purchasing of a portable generator from Generators Direct was a very enjoyable experience. From researching generators on the exceptional web site through delivery the process of buying a backup generator was very easy and trouble free. Iíve owned the Generac XP1000 for about 4 months now and having completed a system integration test I feel like I can now comment on the generator from receiving the delivery through the test run powering the house.

Generator assembly was very easy. ... more
Pros: Durable, Easy To Use, High Quality, Easy To Store
Cons: Heavy, Expensive
Jeff Recommends This Generac Product
Jeff Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"The web site allowed easy research and comparison of various models, the staff answered my questions quickly. When I was ready to order a generator along with a pressure washer the staff was able to arrange shipping of the two items with only one lift gate charge. The trucking company, ABF Freight was easy to work with from order tracking to setting up delivery. Delivery was arranged for the day requested and the truck showed up at the stated time. The driver was more than happy to hand truck the generator and power washer up an inclined driveway and helped remove the outer cartons to insure a damage free shipment."
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71
Marc
Purchased from Power Equipment Direct
Purchased 8/23/12
REVIEWED
OCT.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My First Generator
There is no story yet. Hurricane Sandy might be the first test. The shipping and arrival was great. The driver moved it all the way up the driveway into my garage, which he didn't have to do.

The instructions were OK but a couple items: one of the screws for the legs was stripped which meant a trip to the hardware store. And, why not tell me it takes about 1 1/2 quarts of oil? The process of putting oil in, checking the level, putting more oil in, checking the oil, is rather boring and... more
Mike, the Generator Expert
Product Expert
Marc,
If you click on the Specs tab on our web page you will see drawings of the plugs on your generator, along with their names. The plugs are different shapes and ratings for different applications, such as hooking up a transfer switch to supply power to your home's circuit breaker box.
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82
Bruce
Milford, NJ
Purchased from Power Equipment Direct
Purchased 10/31/11
REVIEWED
NOV.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love My Generac
After our recent snow storm in the North East, we lost power for over one week. No generators were available locally, including rentals. After about 20 minutes of searching on-line I found your company. My Generac was shipped the same day I ordered it and arrived only 4 days later. I ran it for 3 straight days without a hiccup. It has enough power to handle 10 circuits in my home, including the well and 30amp hot water heater . My computer and electronics ran flawlessly off this generator.
more
Mike, the Generator Expert
Product Expert
Bruce,
Due to the large engine size (530cc), Generac does not install a recoil start because it would be very difficult for most people pull-start.
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62
Bruce E.
Wayne, PA
REVIEWED
DEC.
08
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Standing The Test Of Time
I purchased this generator over 2 years ago and it has seen a lot of use. Hurricane Sandy had it running for almost 2 weeks straight! I have had no issues with this machine and it has more than enough power to handle all the critical circuits of my home. Other than the machine being extremely heavy, I see no downside to this machine. I ran all my sensitive electronics after the hurricane with no problems.

The price and delivery of this unit were both very competitive. I have recommended your... more
Pros: Easy To Use, Price, Reliable, High Quality
Cons: Heavy
Bruce Recommends This Generac Product
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30
Richard G.
Ivyland, PA
Purchased from Power Equipment Direct
Purchased 12/11/14
Total Reviews
4 Reviews
REVIEWED
JAN.
02
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
My First Generator
I needed a back up generator for our home. After reading reviews on generators I settled on Generac. I was going to buy the GP series however after reading about the features of the XP series I put up the extra $1000.00 and purchased it. You get a better motor, warranty, idle control and a bunch of little extras that become meaningful after you begin to use the generator. The unit is solid, well constructed and I do not regret spending the extra money for the XP series.

I paid the extra... more
Pros: Easy To Use, Features, Quiet, I'd Buy It Again
Cons: Expensive
Richard Recommends This Generac Product
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11
Jim G.
Emmett, ID
Purchased from Power Equipment Direct
Purchased 3/7/13
REVIEWED
APR.
09
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
We're Pleased With The Product & The Service!
The website is efficient and easy to use. We were able to get a lot of information, by phone and by reading the on-line reviews. We were not sure of the size or quality of generator to buy, but the 'compare generators' feature was a big help. We found the pay-by-check option to be worth it and easy to use. We got the tailgate service and it was worth it. The generator was delivered in excellent condition and ahead of schedule.

The instructions for the minor assembly were easy to... more
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68
Bill G.
Baltimore, MD
Purchased from Power Equipment Direct
Purchased 11/9/12
REVIEWED
DEC.
02
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Nice Generator
I received my new XP10KW from Generac this week. After waiting what seemed like forever, I was over the top with anticipation. My delivery was picked up from the R&L Carriers depot courtesy of my F-250 pickup.

(R&L Carriers required me to be home for the entire day with no idea of when the driver would arrive! That was not going to work for me! They were however, very willing for me to pick the unit up from their depot, about 15 miles away. When I arrived, they were very... more
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79
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