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Generac XG8000E Power Equipment Reviews & Ratings

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In-Stock /
Free Freight
$1,369.00
No Sales Tax* (Except IL)
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Generac 5747 Ratings
Overall Rating
Features
5/5
Quality
5/5
Performance
5/5
Value
4/5
Overall
4.5 out of 54.5 out of 54.5 out of 54.5 out of 54.5 out of 5
Pros
Easy To Use (38)
High Quality (28)
Features (26)
Price (21)
I'd Buy It Again (20)
Cons
Heavy (11)
Low Quality (7)
Expensive (4)
Unreliable (3)
Bad Instructions (1)
89% of respondents would recommend this product to a friend
230 Reviews  Sort by 
 
Mike, the Generator Expert
Power Equipment Expert

Product Expert
Total Reviews
103 Reviews
Total Helpful Votes
8464 Helpful Votes
Power Equipment Direct Recommended

Like its big brother, the XG8000E can handle just about any construction job and can power a lot of your home conveniences in an emergency. That's why it gets our "Good" recommendation in the Semi-Pro category.

Its engine was designed specifically for generators. It out runs competitive generator engines with an engine life that is three to four times longer. It also has an electric start engine for easy start up.

It's sturdy. It's powerful. It's capable of tackling tough jobs... more
Mike Recommends This Model
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12130
Daniel P.
Renton, WA
Total Helpful Votes
51 Helpful Votes
Most Helpful Positive Review
REVIEWED
OCT.
28
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Xg8000e Generator Review, See The Generator In Action!
I acquired this generator several months ago and it has served me well. It is extremely well built and easy to use. I love all the features it has. Has a nice digital hour meter which not only shows the hour usage of the generator but I love that it tells you when the oil and filter need to be changed as well. Takes the guess work out of maintenance!

It starts right up no matter what the weather conditions are It handles heavy loads with an ease. I love that it has led lights to light up the... more
Pros: Durable, Features, Reliable, High Quality
Cons: Heavy, Expensive
Daniel Recommends This Generac Product
Daniel Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
4/5

Shipping
5/5
"I have ordered a couple of generac natural gas standby generators from Electric Generators Direct and am about to order another tonight for a customer of mine. I am an electrical contractor in Washington state and Electric Generators Direct has served me well with reliable shipping, in stock generators and best prices."
 more
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5115
Larry S.
Rockville, MD
Purchased from Power Equipment Direct
Purchased 3/9/16
Most Helpful Critical Review
REVIEWED
APR.
01
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Generac Startup Manual
I was extremely pleased with the service from your company, Electric Generators Direct. Your website is good, delivery was fast, and theliftgate truck I needed worked out great. Then everything went downhill with respect to Generac. Their instruction manual is AWFUL. They provide 2 quarts of oil - but do they tell you how much oil the generator will take? - no. But they tell you to not overfill. Can you tell how much oil the generator needs? - no. How do you know? You have to stick your baby... more
Mike, the Generator Expert
Product Expert
Larry,
Sorry to hear that you found this owner's manual for this model to be awful. However, the information provided in the manual is fairly standard across most manufactures.

For most small air-cooled engines, "Engine oil is full when level is up to the threads of the oil fill plug".
The amount can vary slightly based on any residual oil left in the engine, so providing a Max fill point is much more accurate than providing an actual # of Oz. Air-Cooled engine should always be started with a full tank of gas. Engine manufactures never provide a minimal amount of gas required to start because these are gravity feed fuel systems.

In regards to your Warranty, this is a "Portable" generator. No manufacturer's cover transportation for warranty work on portable generators.
more
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00
Johnny G.
Deming, NM
REVIEWED
OCT.
20
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
By Far The Best Deal & Best Quality
I looked every where for a portable generator and the best place was Electric Generators Direct. They had what I was looking for, a powerful 8000 watt generator with electric start. It comes with automotive style oil filter for longer life and made in Wisconsin USA. So stop your search and get your portable generator at PED, Power Equipment Direct.
Johnny Recommends This Generac Product
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41
Mark D.
Pembroke, MA
Purchased from Power Equipment Direct
Purchased 9/4/13
Total Helpful Votes
37 Helpful Votes
REVIEWED
NOV.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For A Storm
After loosing power for several days due to the massive snow storm last winter and hurricane Irene the before that it was an easy decision to purchase a real back-up generator. Although we were thankful for the tiny generator we already owned it lacked the necessary power run all the appliances we needed. After much research and talking to several generator owners the GENERAC XG8000E moved to the top of the list.

Because there isn't natural gas on our street a gasoline powered portable... more
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Pros: Easy To Use, High Quality, Features, Exceeded Expectations
Mark Recommends This Generac Product
Mark Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy to order and kept me informed about delivery. Will buy from Power Equipment Direct for my other equipment needs."
 more
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3713
Steve G.
Portage, OH
Purchased from Power Equipment Direct
Purchased 1/11/16
REVIEWED
FEB.
02
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Home Backup Power
This XG8000E is awesome! I have CFL and LED lights in my entire house so I dont need to worry about shutting certain rooms off. Powered my kitchen fridge, well pump, sump pump, outdoor wood furnace pump and blower, indoor furnace blower, bunch of lights, 65" TV, at only 3 of 5 bars (60%) load. There is no engine pulsating. It handles peak load excellent. Highly recommend for home backup power for under $1400!
View Image
Pros: Easy To Use, High Quality, Price, Reliable
Steve Recommends This Generac Product
Steve's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Very easy to order. Price is bery competitive. Shipping was quick and excellent!"
 more
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20
Eric B.
Clarkston, MI
Purchased from Power Equipment Direct
Purchased 8/16/16
Total Reviews
2 Reviews
REVIEWED
SEP.
08
2016
3 out of 53 out of 53 out of 53 out of 53 out of 5
Follow-up To Previous Review
This is a follow-up to my review where I had an under voltage situation with my XGE800E. I tried turning the governor screw 1/8 turn as advised by the Generac phone representative to raise the no load voltage from 116.4 and the under load voltage from 108.1. This did not work. So I called back and they advised me to bring it to an authorized dealer. It has been there a week due to waiting for parts. It was diagnosed with a broken governor from the factor, one of the 20 amp outlets would... more
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00
Wayne C.
Purchased from Power Equipment Direct
Purchased 9/30/15
REVIEWED
OCT.
22
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Purchase & Product
In my first purchase from EGD I had a minor problem with the generator possibly from shipping but EGD took it back and sent me a new one and I appreciated that.

The XG8000E I bought seems to be a very well built machine and this model is *AMERICAN MADE* if I am not mistaken which to me is a major plus. Thanks EGD & Generac!
Wayne Recommends This Generac Product
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51
Phil S.
Albany, GA
Purchased from Power Equipment Direct
Purchased 12/31/15
REVIEWED
JAN.
21
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Dead Battery
After charging the battery for 16 hours, it wound not start the engine. I even had trouble getting it to crank with the recoil starter. I sprayed a shot of carburetor cleaner in the carb and it started. This procedure was suggested by the Generac Customer Service representive that I called. They are shipping me another battery. Hopefully that will take care of it. I am using non ethanol gas so that should make it easier to start.
Phil Recommends This Generac Product
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30
Nathan N.
Marion, OH
Purchased from Power Equipment Direct
Purchased 12/23/15
REVIEWED
JAN.
19
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Decent Unit
I purchased this unit as a backup generator for my home. It arrived very quickly and the delivery was a breeze.
Upon unpacking, the stickers and labels around the unit were peeling off and/or not on straight (quality control issue). The ones that were peeling off were because they were so crooked, they were outside the area they were intended to stick, so they couldn't adhere properly. I pushed them back down, but ended up having to remove them all together due to them just peeling back... more
Pros: Features, Easy To Store
Cons: Low Quality, Expensive
Manufacturer Response
Brand Rep
Nathan,
We're sorry to learn of the issues that you've initially experienced with your portable generator. Oil spills are often attributed to product handling during shipment; tilting the unit for prolonged periods of time or placing it on its side can often lead to leaking.

Also, if you've properly filled a new unit with the proper fuel but it is unable to start, or starts and runs rough, you might be over-choking the unit, or the Fuel Shutoff Valve could be in the OFF position. Considering this, we would recommend ensuring that the Fuel Shutoff Valve is in the ON position and that the choke knob is moved to the NO CHOKE position. If your startup issues persist after performing these troubleshooting tasks, we would then recommend contacting an independent authorized service provider in your local area for any diagnostic or servicing work that your unit may require. Please know that these trained professionals are capable of providing any warranty coverage that applies to your personal unit. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?cid=frm-105-ab . If you would like to discuss your experience with us in further detail, please know that we can be reached 24/7 at 888-GENERAC (436-3722). We apologize for any inconvenience that this initial experience may have caused.
more
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41
Dee A.
Childress, TX
REVIEWED
DEC.
29
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
Order the Generac XG8000E,from Generator Direct great company, delivery was fast, got to use it for the first time it ran like a champ. Ran every thing in the house that we needed even the oven, awesome machine.
Dee Recommends This Generac Product
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30
Adam
Purchased from Power Equipment Direct
Purchased 10/1/15
REVIEWED
OCT.
23
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Excellent Generator
I bought the Generac xg8000e for backup power for a 3000 sqft home minus HVAC. I tested it out and it runs everything in the house. The well pump is 3/4 hp and when it kicks on the generator is unfazed with a house full of lights and appliances on.

Electric water heater will be left off until needed. The LG led TV runs fine though I am still going to run a line conditioner on that outlet, but shows the electricity output is fairly clean. The generator is run outside about 10 feet from the... more
Adam Recommends This Generac Product
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41
Charles G.
East Brunswick, NJ
Purchased from Power Equipment Direct
Purchased 9/30/15
REVIEWED
OCT.
23
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
"kill Switch" Wires
Couldn't get the generator started. Noticed the "kill switch" wires were cut. Brought it to an authorized repair facility and had to wait two weeks for the manufacturer to authorize the repair even though it was brand new. Since the box was not broken in that area, it appears that the damage was done prior to the unit being placed in the box.
Charles Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Charles,
Charles,
We've very sorry to hear about the issues with your generator. Let me assure you it is a rare occurrence, but I have seen it happen before. If there is a little slack in the wires, it can get caught on a metal edge during shipment. And I'd also like to apologize for the long wait it took to get approved. Hopefully your problems are resolved and if you have any questions in the future, please feel free to give us a call.
more
Manufacturer Response
Brand Rep
Charles,
We apologize for your initial experience with the portable product that you have purchased. If you would like to discuss your product's warranty status, or the process required for obtaining warranty service, please do not hesitate to contact us directly at 888-GENERAC (436-3722) with the serial number assigned to your personal unit.
more
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20
Bill A.
Bayville, NY
REVIEWED
OCT.
02
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Bill Allard
The generator works great, but the assembling instructions are poorly written. They do not want home owners assembling it. They want you to pay them big bucks to do this. They show you a picture of a side view with the wheels on, and now they are telling you to open the battery cover so you can connect the terminal.

Well if the wheels are put on before you attempt to get to the battery, you can not do it the wheels go on last.the instruction book tells you it takes 4 1/2 hours to assemble... more
Bill Recommends This Generac Product
Manufacturer Response
Brand Rep
Bill,
We are sorry to learn of the issues that you experienced when following the directions provided in your unit's original documentation. If you are ever confused by any instructional information included with your unit, please contact us directly at 888-GENERAC (436-3722) for further assistance. We are available 24/7.
more
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31
John B.
Clarkson, MI
Purchased from Power Equipment Direct
Purchased 8/16/16
Total Reviews
2 Reviews
REVIEWED
AUG.
23
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Undervoltage
I purchased my unit last week and it arrive in great shape 3 days later. I assembled the unit and prepped it to run. It started right up with the choke and ran smoothly although loud as other reviews have stated. I plugged my ohm meter into the both 120v 20 amp outlets and both read a consistent 116.4 volts. I contacted both Generac and a reputable service company and the both said to turn the running speed adjustment screw less then an 1/8th of a turn to the right to raise the RPM and... more
John Recommends This Generac Product
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10
Jeff
Purchased from Power Equipment Direct
Purchased 11/28/15
REVIEWED
DEC.
21
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Price & Customer Service
You cannot beat the price and free shipping was an added benefit. Could not find a better deal in my local area of Western Washington. Excellent customer service and the generator has exceeded all my expectations.
Jeff Recommends This Generac Product
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10
Edward E.
Gramercy, LA
Purchased from Power Equipment Direct
Purchased 6/15/16
REVIEWED
JUL.
12
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Choice
Bought 2 of these units to be used to power complete house mnus central air system in event of loss of power after hurricane. Have run both units and very impressed for noise level of gens are very quiet. Will send another review after Generac Transfer switch and outlet box are installed. Quality is excellent on both units and made in USA.
Pros: Easy To Use, High Quality, Reliable, Quiet
Edward Recommends This Generac Product
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00
Robert V.
Verndale, MN
Purchased from Power Equipment Direct
Purchased 2/19/16
REVIEWED
APR.
13
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Satisfied Customer
From the time order was submitted and generator received on our property, we were well informed and was delivered on schedule.
The generator was checked over, oil added and turned over a few times with the starter didn't add fuel as are waiting for the need to
be used, From visual, the generator appears to be a high quality machine at a decent price.
Robert Recommends This Generac Product
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00
Dennis H.
Birdsboro, PA
Purchased from Power Equipment Direct
Purchased 2/29/16
REVIEWED
MAR.
22
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Purchased For Neighbor
This genset was purchased for my neighbor to replace another generator that was only a manual start unit. We had a wind related power outage about a month ago and she had trouble starting the old unit probably due to the unit being damp even though it was in her garage. She is in her 70's and just cannot stand to be manually starting this generator.

After the free lift gate delivery which was super quick, I assembled the unit put oil and gas in it and tried to start the generator. It took... more
Pros: Easy To Use, Features, Reliable, Quiet
Cons: Needs To Have A Built In Battery Charging System
Dennis Recommends This Generac Product
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00
Neil
Purchased from Power Equipment Direct
Purchased 2/24/16
REVIEWED
MAR.
21
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Warning - Good Generator, Poor Quality Control
Would you buy a generator that did not produce the advertised Volts because they did not set it properly during assembly? Then how would you feel when they told you had to take it to a service center to correct their problem?

Did you know if you don't use their Air or Oil filter it voids your Warranty?

If you want poor customer service and excuses for why anything that's wrong is your problem, Generac is you Brand.
Mike, the Generator Expert
Product Expert
Neil,
We're very sorry to hear about the negative experience you've had with your Generac portable generator. Looking back at the previous orders for this model, this problem that you experienced is not common. So as with any type of mechanical product, these types of problems can occur. Please keep in mind that as a portable product, any kind of warranty work, will require you to bring the generator to a local service center.
more
Manufacturer Response
Brand Rep
Neil,
We're sorry to learn of your unit's issues. As you've alluded, we do recommend using the oil and air filters that are designed for each unit. Also, in regards to your concerns regarding servicing requirements, please know that we recommend taking your unit into an independent authorized service provider, as these trained professionals have been certified through our training programs to diagnose and service your personal product under any warranty coverage that applies to your personal unit. If you would like to discuss your experience in further detail, receive a list of service providers in your area, or learn more about the warranty policy that applies to your unit, please do not hesitate to contact us directly at 888-GENERAC (436-3722); we are available 24/7. We do apologize for any frustration that may have stemmed from your experience.
more
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00
Edward A.
Sparta, GA
Purchased from Power Equipment Direct
Purchased 1/22/16
REVIEWED
FEB.
16
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Unit At A Good Price (got It On Sale)
The generator arrived on time in good condition. Had a little trouble with the initial start up,but found out later the engine required about a half tank of fuel, rather than the gallon or so I put in the tank. It now starts as soon as I hit the starter button, It has more than enough power to run my household in an emergency.It is a well built American made piece of equipment.
Pros: Easy To Use, High Quality, Features, I'd Buy It Again
Cons: I Would Add A Tachometer
Edward Recommends This Generac Product
Manufacturer Response
Brand Rep
Edward,
Thank you for providing us with your review of the XG8000E. We are pleased to learn of your positive experience. While the unit should be able to start on a half tank of fuel, we recommend ensuring that the fuel tank is full prior to each use; this will help to ensure a longer run time when the generator is needed for portable power. Also, if you have not done so already, be sure to register your unit with Generac Nation by providing the information required via the following link: http://www.generac.com/generac-nation-sign-up?cid=frm-105-aa . If you have any questions about your product's warranty or the registration process, please know that we can be reached 24/7 at 888-GENERAC (436-3722).
more
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00
Robert L.
Rowe, NM
Purchased from Power Equipment Direct
Purchased 12/29/15
REVIEWED
FEB.
11
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pecos Bob
Excellent experience with Electric Generators Direct! Knowledgeable, helpful people, Machine arrived as promised. But due to bad weather it has only now been taken out of box. Not yet started. It looks very fine, well built. Many nice touches: battery included and charged. also spare spark plug, air cleaner,oil and even a towel to wipe up oil! Weather is improving and expect to start it soon.l
Robert Recommends This Generac Product
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00
George M.
Westfield, MA
Purchased from Power Equipment Direct
Purchased 12/26/15
REVIEWED
JAN.
18
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Will Run The House
Thanks. The general XG8000E was easy to assemble, just added the oil that was supplied, added gas, pulled the choke and opened the gas line and pushed start. Started humming and cranks the electricity to supply the basic necessities of the house. Recommend without hesitation.
George Recommends This Generac Product
Manufacturer Response
Brand Rep
George,
Thank you for providing us with your review of the XG8000E. We are pleased to learn of your satisfaction with our product! If you haven't done so already, be sure to register your unit to initiate your product's warranty. To complete the registration process online, please visit the following link: https://register.generac.com/?cid=frm-105-aa . Don't hesitate to let us know if you have any questions; we can be reached 24/7 at 888-GENERAC (436-3722).
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11
Bruce B.
Bridgewater, MA
Purchased from Power Equipment Direct
Purchased 11/21/15
REVIEWED
DEC.
16
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Love The Generator
So far so good....After having the electrician wire in the transfer box we ran a load test with the house....the generator powered the entire home without any effort and had more power in reserves. Hopefully I won't need to use it this year (mid December and it's 61 degrees) but if I do I have the utmost confidence that I'll be the bright warm spot on a very dark cold road.
Pros: Easy To Use, High Quality, Features, Exceeded Expectations
Cons: Heavy, No Overheat Cut Off
Bruce Recommends This Generac Product
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00
Richard H.
Long Island, NY
Purchased from Power Equipment Direct
Purchased 10/15/15
REVIEWED
NOV.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
You Need To Check The Unit For Factory Defects
Ordered the 1st on and arrived on 10/6/2015. The generator came in a box on 2 pallets. Noted box had really no damage I accepted generator from trucker.Folks this thing weighs 250lbs. You need 4 people to lift this out of box.

So I cut the box up and started to assemble unit. Assembly is very simple even for those who never put wheels and oil on 1 of these things. As I was looking over unit I noticed a bolt 9" long attached to end cap on housing of motor had sheared aluminum cover right... more
Pros: Features, I'd Buy It Again, Durable, Exceeded Expectations
Cons: Heavy, Low Quality, Packaging
Richard Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Richard,
Our sincere apologizes regarding your defective generator. As with anything mechanical, these things happen on occasion and we hope that it was resolved to your satisfaction. Please feel free to contact us with any other issues you may have.
more
Manufacturer Response
Brand Rep
Richard,
We are sorry to learn of the issues that you experienced initially with your purchased generator. While we test our units for quality and operation out of manufacturing, issues can sometimes be incurred during transit. Above all, we are glad to know that EGD was able to provide you with an applicable replacement that is now operating appropriately. If there are any questions that we can answer for you at any time, please do not hesitate to contact us directly at 888-GENERAC (436-3722).
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00
Edward M.
Andreas, PA
Purchased from Power Equipment Direct
Purchased 12/28/15
REVIEWED
JAN.
20
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Backup Generator
Easy to set up. Runs great........ Used 1 time so far, but it is early winter. I am ready for anything.
Edward Recommends This Generac Product
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01
Sergio H.
Broomall, PA
Purchased from Power Equipment Direct
Purchased 12/3/15
REVIEWED
DEC.
26
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Battery
Generator looks fine even though l can't start it with the battery which looks defective,l am trying to charge it but nothing. It does not charge at all! I am pretty sure the battery is defective. ( l am an electrician and know very well how to check and test).
Sergio Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Sergio,
Our sincere apologies about the battery. We have been in contact with you and hope and hope the resolution is satisfactory. If there's any other issues, please don't hesitate to contact us.
more
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01
James S.
Clinton, SC
Purchased from Power Equipment Direct
Purchased 9/21/15
REVIEWED
OCT.
12
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac
I haven't had to use it yet, but it is ready, Gentent and all. It arrived on time and was easy to assemble. I wanted to be ready for bad weather also and bought the gentent for it. Ready for alt. power whenever it comes...
James Recommends This Generac Product
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01
J.w.
REVIEWED
OCT.
16
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Switch!
Local power outages lately seem to coming more often, and of longer duration. In July 2012 west suburban Chicago had a huge storm, and we were out for 5 days.

I wanted / needed a transfer switch for safety, and ease of hook up (the wife might need to hook up sometime).

Jim helped me select a Reliance Q310C, and Iím very satisfied with the choice. It covers all my essentials, and delivers power to hard-wired items like the furnace, well, bathroom and kitchen lights. No more extension... more
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4514
Scott
Purchased from Power Equipment Direct
Purchased 3/12/13
REVIEWED
APR.
06
2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
More Quality Control Issues
Ordering and delivery fine. R&L was very good. Unit fired right up and engine purred away but low voltage on output. Would not run anything other than some light bulbs and probably nearly destroyed a few motorized appliances. If you scroll down you will see this issue is not a new one. Electrician and Generac service dealer both mentioned (without any prodding) they believe production is so swift there is no quality control. So, received this on a Thursday and had the pleasure of... more
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544
Ray
Prescott, AZ
Purchased from Power Equipment Direct
Purchased 12/31/12
REVIEWED
MAR.
18
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Quality Control
Well here you go.....Gen Direct and R&L shipping were great. 2 stars for them.

The unit arrived in good shape... assembled the handle and the button that holds it in place was stuck in so it would not lock. Call Generac and after waiting for 25 minutes they said they would ship a new handle assembly. It arrived 10 days later after two more calls with people that did not know what they were doing. It sounded like a recurring problem. Tried to start the unit NO SPARK took the side... more
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411
Sam B.
Smithsburg, MD
REVIEWED
JUL.
15
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
Thank You Generac And The Peoples Republic Of China
Bought this generator before Christmas. Ran it twice for 2 hours each time during brief power outages without any problem. A severe thunderstorm came through and we have been and will be without power for at least a week--roads closed, thousands of trees and power poles down. Started the generator and over the course of the next 22 hours, I noticed that the choke vibrated out (an obvious design defect), unit ran very hot to the point of boiling the oil and finally would not run under any... more
Cons: Low Quality, Unreliable, Durability
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4616
Keith K.
Purchased from Power Equipment Direct
Purchased 7/19/12
REVIEWED
JUN.
25
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Quality Problems Again
I purchased this in July 2012 and had some initial quality problems that I discussed in a post in August 2012, the most important of which was a kinked fuel line. The generator was stored without fuel during the winter. I decided to try to run it because I was not yet comfortable with its reliability based on my initial problems. The battery turns over the engine but it does not even attempt to start with or without choke. It only has .8 hours on it and the oil level is full. I am not going... more
Pros: Features
Cons: Low Quality, Unreliable
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283
Larry
Orange County, NY
REVIEWED
APR.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Xg8000e
My XG8000E looked a little big when I received it, but that might be due to most of my friends and neighbors having smaller generators then 8000 watts. I get it out of the box very nice, looks well made, no damage. The darn thing wont start. I look it over, everything looks fine. Gas is fresh. I don't want to bring it to repair for it to sit until they get to it. I check fuel line looks good no kinks, check spark plug no fuel smell, gas isn't getting to the plug. Spray some starter fluid in the... more
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316
Atrhur Y.
Kinnelon, NJ
Purchased from Power Equipment Direct
Purchased 7/11/13
REVIEWED
SEP.
05
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Inspect Your Generator Befor You Use It
Problems:#1 Choke cable was pulled out of housing and had to be fixed #2 Battery access stinks. If your battery goes dead and your little wife is not strong enough to pull start, you cannot reach terminals to jump start. You have to remove 3 side panels , drain gas tank and then remove it to access battery.#3 Charging jack on front power panel loosened up after 1 hr run time, needs loctite. #4 Cable that runs from generator motor to back of power panel is protected by a flex plastic sheath. The... more
Pros: Easy To Use, Price, Reliable
Cons: Low Quality, Poor Design Cheap Quality
Atrhur Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Atrhur,
We have no record of any contact from you in regards to the condition in which you received the generator. These are definitely issues that should of been brought to our attention and could of been fixed under warranty by a service center.
more
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241
Fred F.
New Hyde Park, NY
REVIEWED
AUG.
16
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Low Voltage
Did not work out of the box low voltage. Generac repair service charged me $80.00 to pick up my machine which includes delivery back to me. The biggest problem is that they have the machine 3 weeks & tell me it would probably be another 3 weeks B4 they receive the required repair parts.
I called Generac to see if we could expedite this & there answer was basically no. Although EDG are great people I would highly recommend purchasing this item from a place like Home Depot. If I had done... more
Pros: Price
Cons: Low Quality
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211
Glenn G
West Springfield, MA
Purchased from Power Equipment Direct
Purchased 9/28/12
REVIEWED
OCT.
22
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Decide For Yourself
Setup was straightforward. I started the generator and decided to let it run for a while. After 20 minutes or so oil started to spew out from the area between the motor and the generator itself. I shut it off and called Electric Generators Direct. They were very friendly stating I would have to take it to a local Generac dealer to have it looked at. I have done that and await its return.
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190
James
Purchased from Power Equipment Direct
Purchased 7/29/12
REVIEWED
AUG.
28
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Generac Doa (sent To Customer Svc)
EGD Reply: Per Generac policy, they do not cover the transportation costs for warranty service/repairs on Portable generators.

I received the generator as planned with no problems. I had the electricians un-crate and set up the generator. One was a Generac certified electrician. The generator would not start. Generac customer service told me to take it to a local repair shop and insisted that all generators are test-run before leaving the factory. I had to pay the company to pick it up... more
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130
Jon
REVIEWED
FEB.
13
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Fuel Line Kink
Purchased the generator from a local big box home improvement store after reading hundreds of reviews online. I understood that there may have been a few quality control issues at the factory, but I am reasonably mechanically inclined so I bought it anyway to support the home team and buy American.

Assembled it per the instructions and then attempted to crank it with both the electric start and pull cord. It would not crank. I then went straight for the fuel line as this was listed by... more
Pros: Features, Easy To Store
Cons: Heavy
Jon Recommends This Generac Product
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154
Ben B.
Port Chester, NY
REVIEWED
OCT.
07
2013
2 out of 52 out of 52 out of 52 out of 52 out of 5
Generac Xg8000e Does Not Start
I bought the Generac XG8000E to upgrade an older Briggs & Stratton after having a transfer switch installed. I did not expect any issues since my old B&S has been extremely reliable and has performed great after many storms have knocked out our electric. Unfortunately, I have not been able to get the Generac started.

It has been frustrating since all EGD can do is provide Generacís client service phone number. I recommend buying / ordering a generator from a Big Box store... more
Cons: Low Quality, Unreliable
Mike, the Generator Expert
Product Expert
Ben,
We're sorry to hear about the problems with you generator. As with any mechanical piece of equipment, there is always a chance that you could have an issue regardless of where you purchased it. If you're still having issues with your generator that a service center can't resolve, please let us know.
more
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132
Jeremy
Purchased from Power Equipment Direct
Purchased 4/15/13
REVIEWED
MAY.
18
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
RL Carriers was great to deal with and rolled it right into my garage. Unboxed the generator, followed the directions and went to start it up. As others noted the first time starting was not an easy one, but finally it did start and every since it starts immediately. I have not had to use it for any length of time yet, but so far I am happy. Good build quality, solid, good features and easy to use.
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110
Steve A.
Coldwater, MI
Purchased from Power Equipment Direct
Purchased 11/1/13
REVIEWED
NOV.
25
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
It Came Through For Us!
We ordered the generator 4 weeks ago and just had the house set up to accept the plug in for the power....then 3 days later a wind storm with 75 mph gust tore the roof off a barn and it landed on power lines...the Michigan utility said the power could be out 4-6 days.

We plugged in the generator and hit the power start, instantly we had lights and heat...one of the things I liked was the power that this generator had, so many people in our neighborhood have smaller generators and were... more
Pros: Easy To Use, I'd Buy It Again, Price, Exceeded Expectations
Steve Recommends This Generac Product
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90
Steven Frederick
Campbell, NY
Purchased from Power Equipment Direct
Purchased 11/2/12
REVIEWED
NOV.
22
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Quality Control Issues At Generac
I ordered this generator from Electric Generator Direct shortly after Sandy. This unit is to replace a smaller generator we have used for 21 years. The generator was delivered by R&L on time, on 11/21/12 and in perfect condition. There was no damage visible in the box. The following afternoon, I proceeded to unpack the generator, and do the necessary preparation work, wheels, front bracket, added the engine oil, starter wire connected, and put gas in the tank. When I tried to start the... more
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90
Richard
Canterbury, CT
Purchased from Power Equipment Direct
Purchased 6/29/12
REVIEWED
JUL.
03
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Very Disappointed!
Assembled & filled oil and gas. Started generator, plugged in a trouble light to test and used a multi-meter to check voltage and hertz. Motor ran smooth, But had 84VAC and 54Hertz. Started to smell that tell tale odor when electrical insulation is heating up. Could increase speed engine a little and achieved 60HZ and 110VAC. Plugged into house transfer setup and unit bogged down with just a few lights and refrigerator. Transferred back to utility power before generator damaged anything.... more
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90
Nate
Purchased from Power Equipment Direct
Purchased 2/23/13
REVIEWED
APR.
06
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Nice Unit, But Surprised
This is a great generator, powerful and compact. Should easily power the essentials in my home during outages. I like the electric start but I was surprised that the generator doesn't charge the battery when running. Just seemed odd.
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80
Scott S.
Benbrook, TX
Purchased from Power Equipment Direct
Purchased 2/23/15
REVIEWED
MAR.
16
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
More Power Than You Think
I was looking for an alternate method to power my shop. This thing will run my lights, stereo, and my mig welder without any problems. It's well built and runs great. The only problem I had/have is the battery was dead right out of the box. And it would not hold a charge.

Generac told me that I had to take it to one of their authorized repair centers which translates to a metal building behind someone's trailer home. They told me that Generac was very slow to grant warranty work and that... more
Scott Recommends This Generac Product
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71
Ethan
Purchased from Power Equipment Direct
Purchased 11/4/12
REVIEWED
NOV.
25
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sweet!!!
My generator arrived on time as promised. I put the wheels on, connected the starter cable and added the motor oil. I then pressed the starter button 2 times to cycle the motor. I figured this would help lubricate the motor without having to start it up.

I then added 1 quart of gas and let the generator sit for about 15 minutes because I have read reviews where the generator needs a lot of gas or starting fluid for its initial start. As soon as I hit the start button the generator started... more
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60
Jim T.
Ashland, MA
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
As Advertised
I ordered the Generac XG8000E on Saturday, 2 days before Sandy hit. It was shown as "in stock" and I paid the $50 to guarantee shipping the next business day. It shipped on Monday from Bolingbrook, IL. I tracked it all the way thru Buffalo to Massachusetts via the carrier's website. It arrived at the carrier depot on Thursday. I made an appointment for Wednesday and picked it up at loading dock of carrier to save an additional 2-3 days. They used a fork lift and 2 guys lifted it... more
Mike, the Generator Expert
Product Expert
Jim,
You may want to give the folks at Generac a call, toll free, at (888) 436-3722 x5381 & ask for replacements. They may ask for the serial number of your unit, so you will want to have that handy when you call them.
more
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60
Roger
REVIEWED
MAY.
06
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
I Got A Bad One - Thoroughly Test Your Generac Xg8000e Before Yo
My low rating has nothing to do with GeneratorsDirect.com, is based on Generac quality control and misleading performance (i.e. power output) numbers associated with this portable generator.

I purchased and installed the Generac XG8000E during the Noríeaster that hit the East coast in October of 2011. To make a long story short the engine RPM were not set correctly at the factory which resulted in a line voltage below 120 volts and line frequency 60 Hz. Luckily this only destroyed one... more
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60
Keith
Newtown, CT
Purchased from Power Equipment Direct
Purchased 9/2/11
REVIEWED
SEP.
16
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Cloudy Forecast
Following a 3 day power outage due to Tropical Storm Irene, I ordered an XG8000E. The generator arrived 1 week later (lift gate delivery). After setup, it started up right away. As an initial test, I plugged a 12 Amp electric leaf blower into the generator. The leaf blower ran slowly. I verified that the leaf blower ran normally on house power. I got out my multimeter and measured the voltage in the 120V plugs at 75 to 80 volts. I plugged the leaf blower back into the generator. When... more
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60
Mike C.
Callaway, MD
Purchased from Power Equipment Direct
Purchased 7/1/12
REVIEWED
FEB.
05
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Xg8000e
After 6 hours won't start, customer service is as bad as the equipment. But a Troy Built or something else.

This unit is a piece of crap, customer service does not call back not even to say if it is still covered. Maybe they are waiting till the coverage expires.
Mike, the Generator Expert
Product Expert
Mike,
We are sorry to hear of the issue you are having with you Generac XG series generator. Based on the fact you order this model on 7-1-12 you still have a few months left on the warranty.

These models have two-year warranties, and based when you bought it, you still have 4 months left on the warranty.

Our advice would be to contact a local Generac servicing dealer. If you need assistance in locating a servicing dealer feel free to contact us at 800-710-7499 or go to generac.com.
more
Manufacturer Response
Brand Rep
Mike,
If your portable generator is not appropriately starting, it could be caused by any one of a number of potential issues. If the engine will not start, or starts and runs rough, the fuel shut-off is likely OFF, the air cleaner is dirty, the unit is either out of gasoline, or full of stale gasoline. Another cause may be if the spark plug wire is not connected to the spark plug, or the spark plug has gone bad. Also, if water has gotten in the gasoline, or the choke knob of the unit is not in the NO CHOKE position, the unit may be over-choking. Lastly, if you have a low oil level, an excessive rich fuel mixture, the intake valve is stuck in the open or closed position, or the engine has lost compression, we would recommend either filling the crankcase to a proper level, or contacting an independent authorized service provider for diagnostic work. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?category=1-?cid=socialmedia-Resi-Locator
more
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127
Peter T.
Marion, MA
Purchased from Power Equipment Direct
Purchased 8/13/14
REVIEWED
SEP.
16
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Couldn't Start...
When I received my generator, I read the manual, followed the steps, but it wouldn't start. I had to take it to an authorized Genrac dealer who ultimately fixed the problem.

The choke had not been connected prior to shipping. They gave it a full checkout and I picked it up. It is now running beautifully!
Pros: Easy To Use, High Quality, Durable
Cons: Expensive
Peter Recommends This Generac Product
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61
Brendt S.
Coopersburg, PA
Purchased from Power Equipment Direct
Purchased 1/23/14
REVIEWED
JAN.
27
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service & Great Product
I bought this generator for my home on a Friday. It was delivered on Monday. I was totally blown away on how great the service is on this site. The generator is awesome. I had a pro install the transfer switch. It came with an extra filter, spark plug, and air filter for the 30 and 100 hour service. I can't wait to use this generator as a backup. We can now not have to worry when the power goes off.
Pros: Easy To Use, High Quality, Features, Price
Brendt Recommends This Generac Product
Brendt Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"I bought this product on a friday.It arrived monday morning. Great service. Definitely would use them again"
 more
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83
Joseph P.
Trenton, NJ
Purchased from Power Equipment Direct
Purchased 11/7/13
REVIEWED
DEC.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Small Issue When First Started
First let me say great customer service from EGD!!! I purchased the generator after extensive research based on my needs and other reviews of various makes and models of generators as well as takling to others who purchased generators in the past. Delivery was by UPS freight. EGD processed and got it out to UPS quickly but it sat in a local UPS warehouse for one (1) week because they only deliver to certain locations on certain days. Since my generator did not make the cutoff, I had to wait... more
Pros: Easy To Use, High Quality, Features, Reliable
Joseph Recommends This Generac Product
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61
Dan S.
Boardman, OR
Purchased from Power Equipment Direct
Purchased 11/8/13
REVIEWED
NOV.
29
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Emergency/ Home Backup
The Positive:
1) Price...Excellent value.
2) Packaging/ Shipment: Excellent. Shipped timely, no damage etc. Very easy to assemble.
3) Quality appears exceptional and unit is quieter than expected.
The Negative:
1) Wish this unit had throttle control. When it runs, it runs hard, all the time, even when light or no load.
2) Unit was VERY VERY difficult to start the first time. MAKE SURE you run it before you need it. Getting gas through filter/ carb to cylinder took a lot of time. Ended up... more
Pros: High Quality, Features, Durable, Quiet
Cons: Difficult To Use
Dan Recommends This Generac Product
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50
Andrew B.
Jericho, NY
Purchased from Power Equipment Direct
Purchased 10/21/13
REVIEWED
NOV.
11
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac For Emergency Backup
We upgraded our current generator, that was about 8 years old, to a larger one. We added more circuits in the house. All are all ready for the next blackout there will be one!
Pros: Easy To Use, High Quality, Features, Durable
Cons: Expensive
Andrew Recommends This Generac Product
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50
Gregory C.
Monroe Twp., PA
Purchased from Power Equipment Direct
Purchased 7/22/13
REVIEWED
AUG.
12
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 8000 Great Generator !
They where right on time. I got it home and put it together and started it up. Ran like a champ !
Gregory Recommends This Generac Product
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50
John M.
Lawrenceville, NJ
Purchased from Power Equipment Direct
Purchased 7/3/12
REVIEWED
SEP.
19
2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Powerless In Nj
The first unit came in damaged, the second didn't generate power. You'd think that Quality Control would spot a unit that didn't create any power. So much too for paying extra for "Made in America" Powerless in NJ
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50
James
Boston, MA
REVIEWED
DEC.
09
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
My Xg8000 Was Defective
My XG8000 arrived from EGD with a carburetor problem that caused continuous surging. Of course they refer you to Generac for support, and the unit is currently undergoing repair at a local service center
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50
David W.
Oxford, MS
Purchased from Power Equipment Direct
Purchased 4/28/11
REVIEWED
JUN.
03
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Won't Start
Haven't gotten the damn thing to start yet... XG800E, with electirc start.
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50
Stephen M.
Mohnton, PA
Purchased from Power Equipment Direct
Purchased 11/12/13
REVIEWED
DEC.
04
2013
3 out of 53 out of 53 out of 53 out of 53 out of 5
Fears Realized
During my research about generators, Generac reviews mentioned more than a number of times issues with quality control upon arrival including wiring problems. But, my neighbor has the same unit for a couple of years with no issues. So, I figured I would give it a shot. No issues at all with EGD - on time, lift truck, great driver, ect. It took little time to set the unit up, but when I started it, the run-stop switch would not turn the unit off. At least it had a fuel shut off.

I tried to... more
Stephen Recommends This Generac Product
Stephen Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
4/5

Shipping
5/5
"From the informative wesite to the on time delivery, everythig with EGD was great. I can't really blame customer service for not sending me a new switch."
 more
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51
Brent H.
Colorado Springs, CO
Purchased from Power Equipment Direct
Purchased 9/24/13
REVIEWED
OCT.
15
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Pro Level Generator For A Great Price
This generator has a fully pressurized engine oiling system which many in the price point do not. It fired right up and has powered my home through the Manual Transfer switch that I also bought here. It provided enough power for almost my whole house. ( we don't have central A/C or a furnace.) This is a great generator and Electricgeneratorsdirect.com was great with their customer service with my order. Thank you.
Pros: Easy To Use, Price, High Quality, Features
Brent Recommends This Generac Product
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40
John
REVIEWED
JAN.
30
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generator Delivery / Set Up
Delivery was smooth....R&L trucking was very helpful.....Initially had trouble starting the unit...Apparently one needs to put in MORE than a single gallon of gasoline....added two more and the generator started right up.

Note: oil fill is a little clumsy without a dip stick.
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40
Keith
Purchased from Power Equipment Direct
Purchased 7/19/12
REVIEWED
AUG.
07
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Quality Control Issues
EGD experience was excellent. Jim answered about four emails from me until I figured out what worked best for my situation. Placed the order and it was shipped after my check cleared.

UPS freight told us they would send a 30ft truck after we explained our location. Instead, a 48ft truck arrived. We put the generator in my truck directly from the freight truck. No real issue, just a miscommunication at UPS since we talked to them about the location. The poor driver had to back down a rural... more
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40
John
Purchased from Power Equipment Direct
Purchased 7/14/12
REVIEWED
AUG.
05
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
It's Working Fine Now
After the generator arrived with a deficient choke assembly. I was told to load it in my van and drive 8 miles to the nearest service center.

Once it was fixed it seems to be functioning well now... I was fortunate that I had someone to help me load the 250 pound unit and that there was a center nearby. I would imagine some people have much longer drives and perhaps can't lift the unit.
Mike, the Generator Expert
Product Expert
John,
One of the reason Generac products are so popular is their large nation-wide service network, and excellent product warranties.
more
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40
Joel
Edgewater, MD
REVIEWED
MAR.
12
2012
2 out of 52 out of 52 out of 52 out of 52 out of 5
A Few Problems
My Generac XG8000E must have been built on a Friday afternoon! I ordered it over the phone from EGD on Oct 10, 2011. It arrived as promised. After assembling and topping off the oil, I tried to start the generator but it would not crank. Looking behind the panel I saw there was a severed wire from the starter switch. I did a quick repair with one of those crimp-on splicer things, and then the starter would crank. The engine was a bit balky at first but got it going after a lot of... more
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40
John N.
Chester, NH
Purchased from Power Equipment Direct
Purchased 8/17/15
REVIEWED
SEP.
10
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Don't Buy Here
was very hard to start called and talked to customer service and tech told me to bring to dealer. I just opened box and have to bring back and I had it delivered because I have no truck poor service wont buy here again.
Mike, the Generator Expert
Product Expert
John,
Sorry to hear about the issue with the generator not starting. I have seen many of the new units not start because there is not enough fuel in the gas tank. This sounds like it would not make a difference but according to Generac it does. I would recommend filling the fuel tank all the way to the top and also remove the air filter and try starting it. If the unit starts make sure the filter is not soaked with oil and if it is clean it and reinstall.

I hope this works and if you were to have any other issues any local Generac service center would be able to look at the unit under warranty.
more
Manufacturer Response
Brand Rep
John,
We are sorry to learn of the issues that you have experienced with your portable generator. If your generator is not appropriately starting, this could be caused by any one of a number of potential issues. On one hand, if the engine will not crank at all, the unitÔŅĹs battery could either be disconnected, weak or dead. However, if the engine will not start, or starts and runs rough, the fuel shut-off could be set to OFF, the air cleaner may be dirty, the unit might be out of gasoline, or full of stale gasoline. Moreover, another cause may be if the spark plug wire is not connected to the spark plug, or the spark plug has gone bad. Also, if water has gotten in the gasoline, or the choke knob of the unit is not in the NO CHOKE position, the unit may be over-choking. Lastly, if you have a low oil level, an excessive rich fuel mixture, the intake valve is stuck in the open or closed position, or the engine has lost compression, we would recommend either filling the crankcase to a proper level, or contacting an independent authorized service provider for diagnostic work. To locate an independent authorized service provider closest to you, please use your postal code for searching purposes via the following link: http://www.generac.com/dealer-locator?category=1. Please know that these trained professionals are able to provide any warranty coverage that may apply to your personal unit. If you would like to discuss your personal experience with us in further detail, please know that we can be reached directly at 888-GENERAC (436-3722).
more
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41
Paul H.
Huntingtown, MD
Purchased from Power Equipment Direct
Purchased 11/14/14
REVIEWED
DEC.
05
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Freaky Beginning
Ordered and received in 7 days. ABF put gen in pickup bed for my wife. The USA-made version of this model weighs 250 with the foreign made at 200. I paid more for American-made. Followed assembly instructions. Already have a Craftsman-branded Generac so am familiar. Put oil and gas in, turned on gas, pulled choke and pressed starter button. Engine cranked but didn't fire. Tried a dozen more times going through each of the troubleshooting suggestions. No luck. Called Generac and... more
Paul Recommends This Generac Product
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41
Arthur R.
Hackensack, NJ
Purchased from Power Equipment Direct
Purchased 9/7/11
REVIEWED
SEP.
16
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Review Updated
Review update
Generac XG8000E generator & Reliance Q310A switch. Electric start on engine of this size is a must difficult to pull start. Have not had a power outage so can't comment on that. It seems to be ready to serve the purpose for which it was purchased . Should be more than enough power to handle most of my household needs the next time PSE&G pulls the plug. Ready, prepared for the next storm. ( but not looking forward to it. )
This this doesn't purr like a kitten, unless it... more
Pros: Easy To Use, I'd Buy It Again, High Quality, Features
Arthur Recommends This Generac Product
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30
Kieran M.
Yorktown Heights, NY
Purchased from Power Equipment Direct
Purchased 6/18/13
REVIEWED
JUL.
13
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Set-up
Just fired up today on first try with electric start. Then started just as easy with pull start. Like the trickle charger it comes for storing purposes. Relatively quiet. Just waiting for electrician to put in an interlock system to see how it works when hooked up.
Pros: Easy To Use, High Quality, Easy To Store, I'd Buy It Again
Kieran Recommends This Generac Product
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30
Jack M.
Danielsville, PA
Purchased from Power Equipment Direct
Purchased 9/23/11
REVIEWED
DEC.
14
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
My 6th Generac
I have had five of these 5747 portable generators. They all have worked fine. I just out this one together yesterday and ran it. The unit pulsated for about two minutes. I plugged in an electric heater to make the governor kick in and it leveled off and ran smooth.

I started it again today and it did the same thing. I plugged in the electric heater to make the governor kick in and it leveled off. When idling it still has a small pulsating to it. These are good units. I might have to make a... more
Mike, the Generator Expert
Product Expert
Jack,
Please contact the folks at Generac Tech Support, toll free, at (888) 436-3722 x5381. If they can't help they will be able to direct you to their closest Warranty Service facility.
more
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30
J. V.
Macungie, PA
Purchased from Power Equipment Direct
Purchased 8/5/12
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Choice
My Second review!!!

So far I would say it's still a EXCELLENT CHOICE; we ran the generator for 35 hours with no problem. It ran the whole house after the Sandy Storm and also helped a neighbor.


*****Most Important- 5 gallon of gas got me 13 hours on a half load.*******

First Review!!!!!

I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock... more
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41
Vernon M.
Contoocook, NH
Purchased from Power Equipment Direct
Purchased 11/30/14
REVIEWED
DEC.
21
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
A Great Product Overall, Just A Couple Cautions
The generator arrived in fine shape. I found the best way to unbox it was to open the top and then cut away and discard all 4 sides of the box, leaving the generator on the bottom cardboard packing "skid". It is easy to install the axle and wheels in that position.

In addition to the tools shown on the box, you will also need a 10mm wrench, or an adjustable wrench, to attach the starter power cable to the starter motor. The nut used is a nylon stop nut, tight to thread on (by... more
Vernon Recommends This Generac Product
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20
Michael H.
Plymouth, MA
Purchased from Power Equipment Direct
Purchased 11/3/13
REVIEWED
NOV.
24
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For The Storms
Generator arrived quickly, good communication for shipper. Followed the quick and easy setup instructions. Battery was fully charged, generator started instantly. Very happy overall.
Pros: Easy To Use, High Quality
Cons: Heavy
Michael Recommends This Generac Product
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20
Constance A.
Millington, NJ
Purchased from Power Equipment Direct
Purchased 11/2/13
REVIEWED
NOV.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Generator To Have
We lost our power during Hurricane Sandy for 2 weeks, and this generator was a lifesaver. If it hadn't been for the shortage of gasoline, I wouldn't have even thought of getting a whole house 20K Generac. We did, but this Generac portable was able to run the whole house (with a transfer switch) the same as our new house one. We have 2 daughters with families, so we gave one the original Generac, and bought a new one for the 2nd daughter's family. Everyone is so pleased with having the... more
Pros: Easy To Use, Features, Reliable, I Did Buy It Again
Constance Recommends This Generac Product
Constance Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Electric Generators Direct was a great company to deal with, as the delivery was smooth and efficient, with such good packaging that everything was perfect. The generator delivery was on the day/time promised, and located where we wanted for our convenience. I rated them 5 stars for service because when I called regarding the cable needed for the 2nd portable transfer switch they were so helpful. The best price too compared to other sites. If people ask me about our generator experience, I tell them to go to Electric Generators Direct as we couldn't be more satisfied."
 more
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20
Jay G.
Merrick, NY
REVIEWED
OCT.
29
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Generator, Easy To Assemble......
A couple of cotter pins and one nut and bolt, easy as pie. Fill the gas tank ALL the way, and it is a large tank, which is nice in an of itself, or it may not start. Add the oil too, or it will hand grenade on you like any engine should if you forget this, charge the battery, set the choke and crank her up!

Once you are all set, it runs wonderfully with no issues. Make no mistakes, this unit is a BEAST! It is large, it is cumbersome and you could take down small, unsupported... more
Pros: Easy To Use, I'd Buy It Again, Price, Reliable
Cons: Heavy
Jay Recommends This Generac Product
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20
Carl M.
Dartmouth, MA
Purchased from Power Equipment Direct
Purchased 8/19/13
REVIEWED
SEP.
10
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Satisfied
I needed a portable generator, my research took me to the Generac brand. The XG8000e met my needs and the features and price were what I was looking for for my situation. Haven't need it yet to power my home we have not yet lost electricity, but the tests run during the set up gives me confidence that when we loose power, we will be able to weather the storm.
Pros: Easy To Use, Price, I'd Buy It Again, Features
Carl Recommends This Generac Product
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20
Michael W.
Cliffwood Beach, NJ
Purchased from Power Equipment Direct
Purchased 7/15/13
REVIEWED
AUG.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
A Good Generator In A Small Package
I was surprised when I got the generator because while it was a bigger generator, 8000 watts, then the one it was replacing, 5500 watts, the actual size of it was smaller. It arrived in great shape and was a snap to set up. I just had to mount the wheels and front support. I put in the oil and Gas and hooked up the battery and was ready to go.

I fired up and ran smoothly first try. I ran a 20 minute test with it powering the whole house with no problem and the voltage meter I had on line... more
Pros: Easy To Use, High Quality, Durable, Exceeded Expectations
Michael Recommends This Generac Product
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20
Paul
Elkton, MD
Purchased from Power Equipment Direct
Purchased 6/29/13
REVIEWED
JUL.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Lots Of Features & Economical Price
I moved to the country to get away from the rat race of everyday life. With being miles away from the main towns and all the storms this year the electric has been out multiple times for long periods. I have been shopping around for a generator for about 8 months till I finally said it was time to just do it. Though I really wanted a Honda I could not justify the price since it will mainly sit, since I am not a contractor. I found the Generac XG8000E and did a lot of research on it over a... more
Pros: Easy To Use, Features, Price, I'd Buy It Again
Cons: Battery Location
Paul Recommends This Generac Product
Paul Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"PED was great to deal with. I forgot to mention in one of my other experiences that I ordered at the same time as the generator. I was on the phone placing my order from my house phone when a storm blew threw and out electric blinked out and my home phone went down, but prior to that I gave my back up number to the salesman. I thought that everything was going to be lost on the order, but to my surprise the salesman called me back a couple minutes later on my cell since I was unable to call back."
 more
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20
Gary W.
Dickson, TN
Purchased from Power Equipment Direct
Purchased 6/26/13
REVIEWED
JUL.
17
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Xg8000e
I replaced my briggs 6500 watt unit. This 8000 watt handles the entire house, ez electric start, smooth operation while fully loaded.
Pros: Durable, Easy To Use, Price, Reliable
Cons: None
Gary Recommends This Generac Product
Gary Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Best price, arrived on time well packed. up and running in 25 minutes."
 more
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20
Mark
Purchased from Power Equipment Direct
Purchased 8/20/12
REVIEWED
SEP.
11
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Slow Start, But Looking Good
I have another Generac that has been a true workhorse for me. So when it came time to upgrade to a bigger unit, this was definitely one of the brands I was going to consider. After looking at the various generators in my price range, I decided to take the plunge and stick with Generac. I read a number of people who had some pretty bad experience with some of their current generators, so I crossed my fingers.

The generator arrived in great shape, I unpacked it, connected everything up,... more
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20
Richard
Westchester, NY
Purchased from Power Equipment Direct
Purchased 8/30/12
REVIEWED
SEP.
10
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Value For The Price
I am a contractor (25+ years) and own several generators. I purchased this generator for a client. This generator has a number of nice features that weren't outlined on the website.

For instance, this is the first small engine I have seen with an oil filter. It also includes an oil drain extension -- a nice feature as most generators have the oil drain plug on the engine casing in a difficult to reach spot (which guarantees a mess). Another surprise was the inclusion of extra oil and air... more
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20
Tim
Purchased from Power Equipment Direct
Purchased 8/8/12
REVIEWED
AUG.
30
2012
3 out of 53 out of 53 out of 53 out of 53 out of 5
Wouldn't Start
There was no sign of shipping damage, but it wouldn't start after assembly. I had to have it picked up to get it repaired before I could use it.

Otherwise, it's a pretty good generator.
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20
Bob
Lockport, NY
Purchased from Power Equipment Direct
Purchased 8/26/11
REVIEWED
DEC.
27
2011
3 out of 53 out of 53 out of 53 out of 53 out of 5
Generac Generator
Unit arrived on time and with no damage, so shipping was good. Unit operates fine, but Generac has cheapened the generator some what, no 12 volt tap on this unit , handles are some what flimsy , does not come with a power cord of any type . I guess this is how they keep the price down . I had a previous Generac unit that was a MUCH better unit all around .
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20
Deena B.
Walker, LA
Purchased from Power Equipment Direct
Purchased 8/5/15
REVIEWED
SEP.
11
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excelent Generator
This generator has plenty of power. I have a mobile grooming van and run a lot of equipment, air conditioner and other things all at the same time and this can handle it without a hiccup.

My clients have even commented on how quiet it is compared to the last one I had.

I am purchasing another identical one for my home. I want to be prepared for hurricane power outages and this will run my entire house I have already tested it out. Just remember it wont handle a central air unit but it... more
Deena Recommends This Generac Product
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10
Thomas D.
Mystic, CT
Purchased from Power Equipment Direct
Purchased 8/17/15
REVIEWED
SEP.
09
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
As Advertised
The generator arrived as scheduled. Started right up after fueling. Maybe now my power won't go off because I have it!

Only complaint is that it is loud. And wish it had meters to tell draw per leg. Also, one of the side covers was not put on correctly. A 5 minute fix.
Thomas Recommends This Generac Product
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10
Michael B.
Lutz, FL
Purchased from Power Equipment Direct
Purchased 2/2/15
REVIEWED
FEB.
23
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Smooth Running Generator
This is one great generator. Fairly priced for such a quality machine.
Runs smooth. Effortless start-up.

Negative: crazy that it does not charge its own battery.
5 Star Buy.
Michael Recommends This Generac Product
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10
John Mills
Otterbein, IN
Purchased from Power Equipment Direct
Purchased 10/30/14
REVIEWED
NOV.
21
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything I Expected
It arrived when expected with packaging in good condition. Minor assembly for the wheels and front support. Added oil and gas and it started immediately. Tested it with the hookup the electrician added to connect it to my electrical panel and it worked flawlessly.

The only thing I would do differently is order a 50 foot cable instead of a 25 foot one. I think this generator is a bit less noisy that most (no objective evidence for this) but generator engine noise is something I'd like to... more
John Recommends This Generac Product
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54
John Iengo
Islip, NY
Purchased from Power Equipment Direct
Purchased 8/27/14
REVIEWED
OCT.
29
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generacxg8000e Electric Start Portable
I had numerous questions about portable generators.

This being my first experience with them, Electric Generators Direct was helpful and professional in explaining my concerns in detail.

The generator arrived with no issues.I inspected it before signing for it. I have since had it running with no problems.
John Recommends This Generac Product
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10
Tersea M.
New City, NY
Purchased from Power Equipment Direct
Purchased 9/23/14
REVIEWED
OCT.
14
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Our Generac
My husband and I wanted a portable generator in case of a storm. Everyone told us to get a Generac, and everyone told us to get it from ElectricGeneratorsDirect.com.

I cannot tell you enough how quick and easy it was!! The customer service rep was so nice and helpful, and it came so quickly!! No tax and no shipping!! A total home run!! Thank you SOOO much!!
Tersea Recommends This Generac Product
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10
Clayton Terry
Cypress, TX
Purchased from Power Equipment Direct
Purchased 7/23/14
REVIEWED
SEP.
03
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Model #5747 Generator Xg8000e
Was leery after reading some of the reviews as to quality control at the factory.

Upon receipt I unloaded and assembled the generator in about 20 to 25 minutes (including time to add fuel and oil).

The battery was already charged and after choking and cranking the engine started on the 3rd or 4th attempt. I let it run 4 or 5 minutes before placing a load on the unit.

I started with a single fan then added a second, then a 1/2 hp drill and a grinder. The generator handled the load... more
Pros: Easy To Use, Features, Price
Cons: Heavy
Clayton Recommends This Generac Product
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10
Richard Richardson
Tacoma, WA
Purchased from Power Equipment Direct
Purchased 7/22/14
REVIEWED
SEP.
02
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
My Generac
So far what I did notice now that I didn't notice when I bought it is that the generator does not have a circuit breaker on it.

The only way to turn power off or on is by inserting the plug into the generator and pulling it out when you want it off.
Pros: Price, Quiet
Richard Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Richard,
One way to get around this is to install a transfer switch and an optional power inlet box.

Take a look at some of the How-To articles on our site by clicking the "How-To Library" link under "Community" at the bottom of our site.

There is a lot of helpful information in there regarding transfer switches and installation.
more
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10
Anne Marie C.
Stanhope, NJ
Purchased from Power Equipment Direct
Purchased 12/9/11
REVIEWED
JUL.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Model 5747 Is Great
In NJ, we have had some major storms in the past few years. Our Generac generator has performed wonderfully when we needed it. It's been a godsend. I would recommend it to anyone.
Pros: Easy To Use, High Quality, I'd Buy It Again, Reliable
Anne Recommends This Generac Product
Anne's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Electric Generators Direct was extremely helpful and courteous. It was a pleasure to work with them."
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10
Gary M.
Old Greenwich, CT
Purchased from Power Equipment Direct
Purchased 3/29/12
REVIEWED
JUL.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Xg8000
Superstorm Sandy knocked out the power for 5 days, the Generac powered the house great, was easy to use and better on fuel than advertised. Make sure you have oil and filters to change the oil if you have to run it for several days.
Pros: Easy To Use, High Quality, I'd Buy It Again, Durable
Cons: Heavy, Handle Is Not The Best Design
Gary Recommends This Generac Product
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10
Gordon N.
Oak Grove, MN
Purchased from Power Equipment Direct
Purchased 5/21/14
REVIEWED
JUL.
06
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Model No 5747
Overall pleased with generator. However the motor seems to run very rich which causes the motor to run unevenly whether under load or not.
Pros: Easy To Use, I'd Buy It Again, Price
Gordon Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Gordon,
Please contact Generac directly @ 888-436-3722 for your nearest Service Center. Sounds like it may need some adjusting.
more
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10
Steve
Purchased from Power Equipment Direct
Purchased 2/6/14
REVIEWED
FEB.
12
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Nice
Very nice but didn't like instruction book, took awhile to start.
Pros: High Quality, I'd Buy It Again, Reliable, Durable
Cons: Bad Instructions, Lack Of Instructions
Steve Recommends This Generac Product
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10
Gino R.
Milford, PA
Purchased from Power Equipment Direct
Purchased 11/11/13
REVIEWED
JAN.
15
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Model 5747
As of yet I haven't had the need to use it, which is ok with me. Upon un-crating and minimal assembly, just added gas and started it right up. Manual start with 2 pulls. I tested output with various power tools and all worked well, I was very impressed with customer service and fast delivery given by EGD.
Pros: Easy To Use, High Quality, Price, I'd Buy It Again
Cons: Solid Tires And No Idle Control
Gino Recommends This Generac Product
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10
Bob
Purchased from Power Equipment Direct
Purchased 1/19/13
REVIEWED
JAN.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Generator
I really like this generator. Working well so far and have had no problems thus far with it performance. I did have a problem with the handle when I received the unit. The "push button release/lock" on the lift handle constantly stuck. Once up, one could not put it down and many time when down it would not lock into the upright position. I took the handle off and did some filing to remove metal on the "button" that moves in and out so that it had more clearance. ... more
Pros: Easy To Use, High Quality, I'd Buy It Again, Durable
Bob Recommends This Generac Product
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10
Jack H.
Findlay, OH
Purchased from Power Equipment Direct
Purchased 12/16/13
REVIEWED
JAN.
06
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Fast Service - Good Value
I ordered my XG8000 on a Monday and it showed up at my door 4 days later. Easy to assembly and ready to use in less then an hour. The quality seems to be good with above average features - Good Value. No issues so far, but if one occurs, I would expect it to be resolved in a timely matter based on service to date
Pros: Easy To Use, Price, Reliable, Fast
Jack Recommends This Generac Product
Jack Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Good value and shipping was outstanding"
 more
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10
Brandon H.
Marlboro, MA
Purchased from Power Equipment Direct
Purchased 11/21/13
REVIEWED
JAN.
02
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Friday Slap Together Oil Dispensing Generator
Received quickly, with packaging undamaged. Setting up for a customer I purchased it for, saw oil on bottom of case. Figured it was from them draining it or shipping oil to prevent rust. Ran it, checked bottom, no sign. Although a screw came flying out of the control panel cover. Of course it has a nut on backside, take apart a brand new generator yeah right. Brought to customer, checked it, no sign of leak. 20 days later customer says there's a puddle underneath. I now have to lug this... more
Pros: Easy To Use, Features, Price, Easy To Store
Cons: Medium Quality
Brandon Recommends This Generac Product
Brandon Would Recommend Power Equipment Direct To A Friend
Web Site
4/5

Service
4/5

Shipping
5/5
"All in All great experience with company."
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32
Jacob S.
Woodmere, NY
REVIEWED
NOV.
02
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
One Of The Best Portable Generators
An Excellent Portable Generator. The main Benefits include the Pressurized Lubrication that ensures that your engine will last a long time, as well as More Stable electrical power so that you can use your computer equipment. Quieter than the GP7500E series, and more reliable.
Pros: Easy To Use, High Quality, Features, Reliable
Jacob Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Jacob,
Thank you for providing a video review of the generator. Unfortunately, we are unable to include it with this review. Any modification, such as converting a portable gas generator to natural gas/propane, will void the warranty.
more
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10
Charles C.
Fair Play, MO
Purchased from Power Equipment Direct
Purchased 10/1/13
REVIEWED
OCT.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Machine
The generator arrived on scheduled and no damage. I did reviews of portable generators and the Generac stood out as the most reliable. I have had the generator for only a week so don't have much to report about performance. But live in the country and power outages do occur occasionally. Don't want to lose frozen food again.
Pros: High Quality, Price, Durable, Features
Charles Recommends This Generac Product
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10
Richard H.
Monroe, CT
Purchased from Power Equipment Direct
Purchased 6/24/13
REVIEWED
SEP.
16
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great After Initial Start
I've only lost power once so far and generator worked great, powered most of my home. When I first got it, the initial start was very difficult. I had to fill about half a tank and eventually got it going at half choke. Since then, with tests and use it has started right up.
Pros: I'd Buy It Again, Durable, High Quality, Reliable
Richard Recommends This Generac Product
Richard Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
5/5
"Shipping was on time and reasonable."
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10
Michael S.
Jacksonville, FL
Purchased from Power Equipment Direct
Purchased 8/15/13
REVIEWED
SEP.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Purchase
Very little assembly and worked well. Only thing that doesn't seem to work is the hour meter.
Pros: Easy To Use, I'd Buy It Again, Durable, Reliable
Michael Recommends This Generac Product
Mike, the Generator Expert
Product Expert
Michael,
This should be covered under warranty. Please contact Generac directly @ (888) 436-3722 x5381
more
Michael Would Recommend Power Equipment Direct To A Friend
Web Site
5/5

Service
5/5

Shipping
4/5
"Overall great experience and will buy again here ."
 more
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10
Steve
Bellmore, NY
Purchased from Power Equipment Direct
Purchased 1/21/13
REVIEWED
MAR.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Product & Service
XG 8000E Ordered 5747, interaction with Electric Generators Direct above average, customer service answered all questions. Delivered lift gate went well. Assembled & tested as per manual. Wheeled to back yard, started easy ran like a charm. Just finished transfer switch installation today 3/7/13 by electrician. Ran test on house and powered up circuit breakers. Next update will be if and when I get my next black out.
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10
Jerry
Teaneck, NJ
Purchased from Power Equipment Direct
Purchased 1/22/13
REVIEWED
MAR.
05
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For The Zombie Apocalypse !
I have my xg8000e, four five gallon gas cans and installed a Reliance controls ten circuit transfer switch. The unit is well made and started as soon as I added oil and about five gallons of gas. I love that the Xgr8000e comes with oil filter and spark plug installed and also another oil filter spark plug air filter and sae 30 oil for your first service. Also love that it is made right here in the good old USA.
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10
Phil
Purchased from Power Equipment Direct
Purchased 12/14/12
REVIEWED
MAR.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Generator
I received it a month ago but didn't start it until yesterday because transfer switch was back ordered. It initially failed to start but I remembered a review that said his wouldn't start with minimal gas. I put in 4 gal and then it started right up. Seems to run smoothly. Today got the transfer switch installed and it seemed to work well under load. Seems well built. Very easy to assemble. It was shipped as promised even though backordered.
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10
Bryan
Purchased from Power Equipment Direct
Purchased 11/16/12
REVIEWED
MAR.
03
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 5747
This is, without a doubt, the best generator on the market. I pride myself on buying items made in the U.S.A., and am not disappointed. Once you receive this generator, you will notice the quality and attention to detail.The manufacturer provides everything needed for your first service required for warranty. Unlike some of the negative reviews, my generator was on backorder and the battery was fully charged on arrival. Plan on putting at least two gallons of fuel in the tank for the unit... more
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10
Anthony
Bethpage, NY
Purchased from Power Equipment Direct
Purchased 1/14/13
REVIEWED
FEB.
26
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Power Outages
I have only used my generator for a short test to see how well it would supply power to my home thru the use of a transfer switch. It performed very well and had more than adequate power to carry the load for the 6 circuits it was connected to. It was very easy to start and was relatively quiet for a generator of its size. It is heavy and somewhat hard to move even though it is on wheels but it is worth the trouble when you need reliable emergency power in a power outage.

I would advise... more
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10
Satisfied Nj Customer
Flemington, NJ
Purchased from Power Equipment Direct
Purchased 2/4/13
REVIEWED
FEB.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Generator
I decided to purchase this generator to replace my old 7KW Coleman Powermate generator after we lost power for 8 days due to super storm Sandy. I did a lot of research online and the big box stores and decided this was the generator I wanted. EGD customer service was very professional, answered my questions and helped me decide which generator would meet our needs.

The XG8000E was on backorder and I was a bit worried when the estimated delivery date was pushed back a week. Well, to my... more
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10
Ted
Bear Lake, MI
Purchased from Power Equipment Direct
Purchased 1/23/13
REVIEWED
FEB.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Relieved
I put generator in action yesterday. It is loud. Have not put it under stress as have had no power outage here in Mi. Machine runs great sitting and easy setup with directions. Others who have seen it really like it. Meets my expectations. Waiting for the next storm.
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10
Rich
Bamber Lake, NJ
Purchased from Power Equipment Direct
Purchased 1/3/13
REVIEWED
FEB.
19
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For The Next Storm
I was without water during Super Storm Sandy for about twelve days. I had a generator, for my fridge, freezer, and some lights in the house. My generator was not 240V so I had no water. We got power back, and just three days later we lost power again for another three days because of the snowstorm. I swore I would never go without water again so I invested in this Generac generator. Out of the box and up and running in half an hour. No more extension cords. Thanks Electric Generators Direct for... more
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10
Rich
Purchased from Power Equipment Direct
Purchased 7/1/12
REVIEWED
JAN.
23
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Xg8000 - So Far So Good
Fortunately I purchased this well before Sandy hit us here in NJ. I bought it as a backup to my Coleman 7KW generator, which I ended up lending out to my neighbors and friends.

The machine ran for 32 hours before we regained power.

I ran this generator non stop in 8 to 12 hour shifts during the day for the first two days to break it in and see what the fuel consumption was. The rest of the hours are intermittent as I only ran this unit when we wanted to shower, we have well water, or run... more
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10
Steve
Wolcott, CT
Purchased from Power Equipment Direct
Purchased 11/9/12
REVIEWED
JAN.
12
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Good Product
The instructions for assembly were very easy to understand.
After adding one quart of oil and filling the fuel tank the generator started right up using the electric start.
I let it run for a half HR. I had to wait three more weeks.
to get the transfer kit. But the wait was well worth it!
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10
Cecil
Columbus, OH
Purchased from Power Equipment Direct
Purchased 10/31/12
REVIEWED
JAN.
03
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Mr. Farmer
I had to use the generator, less thank two weeks after install for back-up for barn power. It worked just as i wanted!!!
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10
Ed
Purchased from Power Equipment Direct
Purchased 10/25/12
REVIEWED
DEC.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Trouble Then Great!
The generator arrived one day after Hurricane Sandy. Luckily, I had not sold my old smaller generator as it was operating. The delivery guy brought the generator right into garage on plate jack. After assembly, the generator ran great, but had no 110 electricity and 220 was 65 volts on one leg and 160 on other.

After discussing this with EGD and Generac it was off to an authorized repair center. A week or so later the generator was fixed. They stated it was a generator RPM problem. ... more
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10
Chris
Sandy Hook, CT
Purchased from Power Equipment Direct
Purchased 11/1/12
REVIEWED
DEC.
13
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
No Power, Never Again!
Here in Newtown, Connecticut we've lost power for more than 20 days over the last year. After Hurricane Sandy hit and left us without power for a week we decided to finally buy a generator!

Once it was delivered it took me about 15 minutes to add the oil, put the wheels and stand on, and the other miscellaneous assembly requirements. It's all assembled now we are ready for action!

I've started it a couple of times and it starts right up. I wouldn't care if we never used it because... more
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10
Larry
Purchased from Power Equipment Direct
Purchased 11/5/12
REVIEWED
NOV.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good So Far
The generator just arrived last week and set-up was pretty easy. One thing the set-up instructions cheat sheet didn't call out was the fact that the battery for the electric start might need to be charged. I followed the instructions and the generator didn't start.

I spent an hour messing with it before I read this in the detailed manual. Once I charged the battery, the generator started right up. I let it run for about 30 minutes with no issues. I have not had a power outage yet, so... more
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10
Tom
Joppa, MD
Purchased from Power Equipment Direct
Purchased 10/25/12
REVIEWED
NOV.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Finally Made The Purchase Just Before Sandy
I thought about buying a generator for a while but put if off. I finally ordered the Generac XG8000E on Oct 25 after researching models to meet my needs. My order was placed and shipped the same day, on Thursday before Sandy hit the East Coast.

The shipper called and was ready to deliver on Monday but could not due to high wind restrictions on large trucks that day. I drove to the shipper and picked up the unit since my power went out Monday.

Getting the generator ready to use was... more
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10
Bob I.
Severna Park, MD
Purchased from Power Equipment Direct
Purchased 8/7/12
REVIEWED
NOV.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Xg8000e Is A Great Generator
My XG8000E was delivered a week early and by a professional and courteous driver. I didn't like having to pay for the lift gate service, but I had invested good money for the generator, so I decided it was worth it.

It was easy to put together. Good manual. Fired up immediately on the first try. My sons and I had fun testing to see how the generators' power meter worked as we went through the various breakers in my service panel. I installed an Interlock Kit on my 200A service panel. ... more
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10
Roy V.
Newton, NJ
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
20
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Made In The U.s.a.
Went to Scranton PA. to pick up my generator at the shipping facility after Hurricane Sandy, because they couldn't get here in northern NJ with all the roads closed from fallen trees. I can't blame them. They made it real easy to pick it up.

All I had to do was get there, so the Stihl chainsaw and I took a ride. I got the generator, gassed it up out there, came back, put the tires on, hooked up the battery, filled the oil, hit the start button, and if it made a half of a revolution it was a... more
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10
Howard
Far Rockaway, NY
Purchased from Power Equipment Direct
Purchased 9/6/12
REVIEWED
NOV.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Genrac Saved The Day
Hurricane Sandy left us in the dark for 13 days. If it wasn't for Genrac saving the day, we would have been in the dark.

It ran for about 14 -16 hours a day without a glitch. It worked great right out of the carton. Very quick and easy assembly although I think the handle setup is a little flimsy. Generac could definitely improve on that. Otherwise the quality looks excellent.

Electric Generators Direct and the shipping was excellent. I received it on time and in perfect condition. I... more
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10
L.p.
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hurricane Sandy Power Outage
I received my generator midway through the power outage due to Hurricane Sandy. (I had kept putting off the purchase from previous storms.)
It arrived on time and in good condition. It was easy to assemble right out of the box, and it fired up the first time and ran for three days until power came back.

It definitely runs better when connected to the main panel in the house vs extension cords. There were no power spikes and it powered up the chosen circuits very well. A little noisy but... more
Mike, the Generator Expert
Product Expert
L.p.,
If the battery was only charged by the generator, there's a good chance the battery could sit for long enough to be dead or frozen just when it was needed. By using a trickle charger you make sure the battery is ready to go when it's needed.
more
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10
Jeff
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
I'll Be Ready
I recently bought the Generac 8000 when Hurricane Sandy slammed into the East Coast. We were lucky that we didn't lose power, but the next time I do lose power I'm ready.

The 8000 is a heavy-duty generator that should power up my whole house in an emergency. It was delivered a day earlier than promised, with minimal assembly required.

It's a heavy machine but the handles and balance points of the wheels make it easy to move around. It has LED lights on the front panel that's enough light... more
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10
Richard S.
Watertown, CT
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
17
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Rich's Story
I bought the generator after we lost power during the blizzard last year and Hurricane Sandy this year. It was delivered when promised and delivered with no damage.

I tested it after assembly and it started right up. I am happy that I now have security if we lose power, we will have a backup system to provide power and heat.
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10
Rob
Newtown, CT
Purchased from Power Equipment Direct
Purchased 10/25/12
REVIEWED
NOV.
16
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Service- Great Generator
I ordered this for delivery to CT the Friday before Tropical Storm Sandy. Even with the storm, the generator made it to CT by Tuesday night.

I couldn't be happier with the service. To have a generator with electric start- well worth the extra cost. It powered the furnace, hot water heater, well pump, two refrigerators, multiple lights, and was drawing the smallest power bar's worth of electricity from the generator. Keeping all these items on for 8 hours only used about 4.5 gallons of... more
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10
Mark
Hopewell, NJ
Purchased from Power Equipment Direct
Purchased 8/23/12
REVIEWED
NOV.
07
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
I waited until after my power came on to write this.

My power went off 10/29 as Hurricane Sandy moved into New Jersey around 5:00. The next day I started my new generator and ran it for eight days to power my whole house, turning it off at night around 10:00 pm, and back on around 6:00 am. I also turned it off to fill it with gas and change the oil and filter.

I want to thank you for a real quality product that made my life much easier. I recommended people to your very informative web... more
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10
Victor C.
Foster, RI
Purchased from Power Equipment Direct
Purchased 8/31/12
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Put To The Test
I had to put my new Generac Generator to the test almost immediately.

With Hurricane Sandy bearing down on my State, my generator provided me with all the power I needed to come through this storm in good shape.

This generator performed excellently- Thank you so much!
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10
Mike
Nazareth, PA
REVIEWED
NOV.
05
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Generac And Hurricane Sandy
I ordered this generator on Monday October 15th, two weeks before Hurricane Sandy hit the east coast. It arrived by truck on Thursday and I installed the wheels, added the supplied oil, gassed it up and hit the Start switch. It fired up after several attempts (the fuel had to get the carb). I ran it for 30 min. and hooked an oil filled space heater up to one of the 120v outlets for a test- no problems.

I hooked up the generator Tuesday morning at 8 a.m. and ran without a hitch until 7:45 pm... more
Mike, the Generator Expert
Product Expert
Mike,
Please remember to do the oil changes as described in your Owner's Manual to keep your warranty in effect.
more
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10
Bill S. Sr.
Prospect, CT
Purchased from Power Equipment Direct
Purchased 9/11/12
REVIEWED
OCT.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Vs Storm 10-27 Thru 10-30-12
The Generac Model XG8000E worked perfectly, much better with the 20 Ft. cord.

It had only one problem- the locking pin on the handle required a little spray lube and work to have it release. That's a possible design change in later units.

The unit started without any issues and worked throughout the storm.

A few of our friends were very interested in Generac. I told them to go online to www.electricgeneratorsdirect.com.
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10
J. V.
Macungie, PA
Purchased from Power Equipment Direct
Purchased 8/5/12
REVIEWED
OCT.
10
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Choice
I recently picked up a Generac XG8000E, a 30 amp CableMaster (4 prong), and a Reliance Controls 30-Amp (4-Prong) Power Inlet Box and had my home set up by an electrician. He used an interlock plate on the main panel. The interlock plate allows you to choose what to run on your main panel- it's a very nice setup.

The Generac XG8000E generator ran for 30 minutes: 1 compressor, 2 air handlers, 1 fridge, 1 freezer, 3 TVs, 3 cable boxes, 1 router, 1 modem, 1 laser printer, & 5 lights. The... more
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10
Danny W.
Cincinnati, OH
Purchased from Power Equipment Direct
Purchased 9/3/12
REVIEWED
SEP.
25
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Generator Cover
I received the cover in an amazingly short time. I was using a very large garbage bag to cover the generator until now. I got to thinking...boy that's pretty tacky after what I've spent on the generator, so I checked EGD and bought the size cover that was recommended and I'm glad I did.

The cover fits perfectly and the holes for the handles with the velcro make it very easy to take off and put on. I don't store the generator in a dirty place, as a matter of fact, I keep it inside a... more
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10
Richard
Westchester, NY
Purchased from Power Equipment Direct
Purchased 8/30/12
REVIEWED
SEP.
20
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Working Well
I posted a long review about a week ago. I had a storm related power failure this week and the generator started easily and ran flawlessly for 8 hours.

I had trouble dealing with the button on the handle that doesn't pop out as others have reported. I sprayed it with a liberal amount of WD-40 and it is still a bit stiff, but I got it to lock into place so I could move the generator.

I too had a problem starting the unit the first time, until I realized that one or two gallons of gas... more
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10
Gary
Purchased from Power Equipment Direct
Purchased 7/10/12
REVIEWED
SEP.
12
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Model #5747
I received my Generac on time. The shipper was very helpful and helped me unpack it and check it for damage (none).

I put the wheels on it and it started instantly. I haven't had a chance to use it yet, but am confident that it will work right away.

My electrician said Generac was the best brand, and I think it is.
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10
Danny W.
Cincinnati, OH
Purchased from Power Equipment Direct
Purchased 7/28/12
REVIEWED
SEP.
12
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
This Is A Second Review!
The first time I started the generator, it started fine. When I checked the output voltage I found it to be 111.9 vac.. Everything I had read said the output would be 120/240 vac. The folks at Electric Generators Direct gave me the telephone number with extension to Gererac and suggested I call them.

When I got ahold of a very helpful person at Generac I told him about the output voltage and he asked me if I had checked the unit under load and I admitted that I had not; and he said... more
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10
Danny W.
Cincinnati, OH
Purchased from Power Equipment Direct
Purchased 7/28/12
REVIEWED
AUG.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My New Generator
The person I spoke with, when I bought the generator, was nice and very helpful. The generator arrived exactly when it was supposed to. When I took it out of the box, everything that was supposed to be there, was there.

I had a problem with the button on the handle, not wanting to come out and lock the handle in place. I finally took the handle off, and after some grinding and filing I got it to work the way it was supposed to. It's a good system, the button just hangs up until it's... more
Mike, the Generator Expert
Product Expert
Danny,
Please give the folks at Generac a call directly, toll free at (888) 436-3722 x5381 for advice about getting the best performance from your specific set up.Be sure to have the serial number of your generator handy when you call in case they ask for it.
more
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10
Chuck
New Bern, NC
Purchased from Power Equipment Direct
Purchased 7/9/12
REVIEWED
JUL.
31
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Made In America
I researched EGD's site and Their generators. The Generac XG 8000E was the perfect for my needs. Delivery by R&L carriers was just great. They called and confirmed the delivery to be between 8:00 and 10:00 AM, sure enough the truck appeared at 8:00am .

I assembled it myself. With a little ingenuity putting the wheels and the floor bracket on was a cinch.
The only tool required was a 13mm wrench to hook-up the battery cable. After adding oil and gas to the unit, I hit the starter and it... more
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10
Chris
Purchased from Power Equipment Direct
Purchased 7/4/12
REVIEWED
JUL.
25
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
*good Storm Genset*
Needed about 10,000 watt surge Generator - This unit does well to run the 10,000 BTU portable air conditioner and the freezer, Fridge, well pump and furnace fan .The Quality and workmanship of the Generac Portable Generator is very good. I am very pleased with it .The control panel gives lots of useful information and is even illuminated with two bright white LEDs
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10
Greg
Falls Church, VA
Purchased from Power Equipment Direct
Purchased 9/1/11
REVIEWED
JUL.
03
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Your Search Is Over!
This is an Update to my original review

The storm system that rolled through from the mid-west to Virginia left a path of destruction in our neighborhood with damage I've not seen in a long time. As the lights began flickering I immediately got the generator ready to go. No sooner was it in place the power went out. Trees brought down power lines in multiple places resulting in a 92+ hour loss of power.

Aside from the requisite oil change at the 30 hour mark and the twice-a-day... more
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10
Dan
Mahopac, NY
Purchased from Power Equipment Direct
Purchased 11/10/11
REVIEWED
FEB.
11
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Waited Until I Could Test Run
Ater a few days of research I decided on the XG Generac 8000E. I ordered in Nov. and came early Dec. as they said. No problems with delivery. It took about 20 minutes to put together. I tried to start without the electric start to find out how hard it would be and it started on the second pull, amazing!! Since then, I have started it with the electric start every few weeks and it is smooth as silk.

My electrican came today after all the parts that were back ordered came.
Took him about... more
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10
Carol
Southampton, NY
Purchased from Power Equipment Direct
Purchased 11/10/11
REVIEWED
DEC.
09
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Happy Birthday To Me!
When I ordered this unit it was backordered until the 5th. It arrived here on the 5th with prefect timing. A freak wind blew through early on the 8th (my birthday) along with a 30 degree temperature drop. Trees went down and took our electricity with them. We woke to a dark freezing house, with our new generator still in the box.

While my husband was groping in the dark cellar for his tools, the electricians arrived and assembled the generator and fired it up, then tweaked the zones they... more
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10
Jim
Boston, MA
REVIEWED
NOV.
16
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Disaster Recovery Planning
The 10 circuits are perfect for the 8000 Watt Generac Generator that I'll be using.

Reliance Controls, 31410CRK, is a very good transfer switch.

I particularly liked the wattage meter that shows you the load on each side of the switch.

You can and should load balance the watts and the meter shows you the load as your generator is running and as you continue to turn on different appliances.

I was amazed that I could run my furnace, sump pump, Fridge, 2 home offices with 2 computers... more
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10
Barbara
Wales, MA
Purchased from Power Equipment Direct
Purchased 8/30/11
REVIEWED
NOV.
05
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Snow Before Halloween...what A Trick...no Treat!
We were the recipients of TOO much snow the day before Halloween in MA. We had never owned or needed a generator before (we lived in CT) Our power went out on Sunday and never returned until Friday. Although we were a little unsure, we followed all the directions and had power the whole time. As the days went by it became easier to get gas and our daughter's family stayed with us. It would have been HELL without our new generator....WOW, are we glad we got it!
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10
Craig
Granby, CT
REVIEWED
NOV.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Generator
Purchased this unit after Irene hit Connecticut. I was researching these and torn between size, models, expense benefit, ...etc. I finally settled on this model. Then along came Alfred.... which as of today 300,000 people in CT are still without power a week later. I hooked up this unit to run my well pump and furnace at first to see how much power those bare essentials would draw. 10 hours later, I was running my well pump, furnace, television, dvd player, 2 hot plates, crock pot,... more
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10
Warren
Huntingdon, TN
Purchased from Power Equipment Direct
Purchased 10/30/11
REVIEWED
NOV.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Pleased So Far...
The generator came in yesterday. Shipper 4 hours late but no big deal. They called and told me. When unpacking I noticed the extra air filter was smashed. No big deal. Put the wheel kit on, added oil and filled with fuel. About 20 min. max time. I had read where some had issues starting so I figured it would take some time. Nope. As soon and I hit the switch it fired right off. I let it run a while then shut if off only to start it right back. No issues at all. The trickle charge built in is a... more
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10
David
Killinghworth, CT
Purchased from Power Equipment Direct
Purchased 9/30/11
REVIEWED
OCT.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Follow-up
Follow up to initial report.

As I indicated in my initial report, all went very well for receiving the five units. However. Always a However!!. The first unit we tried to start would not start. Checked Oil, fuel, Spark plug etc., all connected. She would crank but not fire. Finally we removed the fuel Tank and checked all of the connections we could not reach with the tank on. Put all back together and TADA. Fired right up. Still not sure but think that she was not getting spark!

My only... more
Mike, the Generator Expert
Product Expert
David,
The generators you purchased were manufactured by Generac. EGD is just a retailer and we don't manufacturer any products. These units are tested at the factory and typically all fluids are drained to adhere to Federal Transportation standards.
more
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10
David
Killinghworth, CT
Purchased from Power Equipment Direct
Purchased 9/30/11
REVIEWED
OCT.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far, So Good
Four of my neighbors and my self ordered generators from EGD,( five total). The sales person was very attentive and provided me with all necessary information. The on line status updates were very helpful. I received all Five generators today via R&L freight , Lift gate service. The driver was present and as promised called 30 min prior to arrival. We unloaded the units and I unpacked and assembled all five in under 45 min. Pretty straight forward.

Only damage if you could call it that... more
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10
Adam
Toledo, IL
Purchased from Power Equipment Direct
Purchased 10/14/11
REVIEWED
OCT.
18
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Initial Impressions
I received my Generac XG8000E today! EGD did a fantastic job shipping the product, ordered it on Thursday last week and it was here on Tuesday afternoon. From what I can tell this generator is very high quality. The fit and finish is exceptional and the thing starts and runs great! Very solid built unit and was a breeze to get set up initially. I like the fact this unit is a pressurized oiling system with a spin on filter, should last for many years to come. If we happen to have a reason to use... more
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10
David B.
Coatesville, PA
Purchased from Power Equipment Direct
Purchased 8/30/15
REVIEWED
SEP.
23
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Unit...
Works great, easy install of wheel kit and battery hookup. Now all I need is for the lights to go out !!
David Recommends This Generac Product
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00
James R.
Alexander, AR
Purchased from Power Equipment Direct
Purchased 8/31/15
REVIEWED
SEP.
22
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good
It came on a lift gate truck and it was in good shape. I put it together, then the wheels, added gas. It cranked over and it started right away. Let it run for about an hour to break it in. I am glad to have it when I need it.
James Recommends This Generac Product
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00
Jerry T.
Madison, OH
Purchased from Power Equipment Direct
Purchased 2/23/15
REVIEWED
APR.
09
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Jerry Madison
Very happy with the generator in general. Frame very heavy and well built. Like the L.E.D. lighting. Started it as soon as I got it - - started right up. Quieter than the old generator I have. So far love it.

CON- Don't like the way the battery is mounted. Have to take the gas tank off to get to it. MUST be a better location.
Jerry Recommends This Generac Product
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00
Robert
Purchased from Power Equipment Direct
Purchased 1/12/15
REVIEWED
FEB.
03
2015
5 out of 55 out of 55 out of 55 out of 55 out of 5
Xg8000e
Equipment arrived on time and no damage. Easy to order and delivery was quick and easy.
Robert Recommends This Generac Product
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11
Adam Misinec
Clarence Center, NY
Purchased from Power Equipment Direct
Purchased 11/17/14
REVIEWED
DEC.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Bought For Emergency Backup
I bought this generator for emergency home backup because I live in Buffalo, New York. I haven't used it for that yet but I have used it for drills, grinders, saws, etc. while building a tree fort and it has worked great with these devices.
Adam Recommends This Generac Product
Adam's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"I ordered this unit on Monday and the snowstorm of forever hit buffalo on that day. the unit only got delayed a day or two and was still delivered to my home within 1 week. i consider this great considering the circumstances."
 more
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00
Edward W.
Califon, NJ
Purchased from Power Equipment Direct
Purchased 11/7/14
REVIEWED
DEC.
04
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Awesome Generator
Powers my entire house.
Edward Recommends This Generac Product
Edward's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Great Company to deal with."
 more
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Kenneth S.
Kearney, NE
Purchased from Power Equipment Direct
Purchased 10/16/14
REVIEWED
NOV.
07
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Disappointed
Received generator in good shape, did the minor assembly work, hooked up battery cable, checked oil, added gas, hit the ignition, and the motor cranked over but would not fire. Called Generac, went thru some trouble shooting, but still won't start. Made an appointment with local service center. hopefully they can figure out what is wrong.
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55
Kenneth S.
Holly, MI
Purchased from Power Equipment Direct
Purchased 8/26/14
REVIEWED
SEP.
28
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
I Like It.
Looking to replace my older 3500 watt generator, I selected the XG8000 mainly because it had a pressurized oil system.

When I received it, the driver rolled it all the way up my 100-foot driveway and I installed the wheels filled it with oil and gas and it started right up and worked perfectly. Quick and easy is how I like to operate, and it did.
Kenneth Recommends This Generac Product
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11
Richard W.
Gilbertsville, PA
Purchased from Power Equipment Direct
Purchased 6/15/14
REVIEWED
JUL.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Fantastic Generator
Shipped quick and I could not believe after opening it that it came with top quality extras like an extra champion spark plug, plug wrench, extra quart of oil, extra air filter and extra oil filter. I filled the oil, gave it some gas and it fired right up. Gave all my equipment the power they needed.

Just remember if you plan on buying this generator for your home power back-up that is has a bounded neutral (as do many). So u will need to either move it, buy the $89 switched neutral... more
Pros: High Quality, Features, Price, Made In Usa Quality And It Shows
Richard Recommends This Generac Product
Richard's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Easy to use website with plenty of info, hard to beat prices. Good folks too."
 more
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11
Randolph P.
Ocean Shores, WA
Purchased from Power Equipment Direct
Purchased 10/12/10
REVIEWED
JUL.
08
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Back-up Generator
The generator works great. The only thing I would change is the access to the battery. It is a pain. Also, it should have a trickle charge function without automatic shut off. It requires you to repeatedly go out and plug it in to recharge it to be prepared for that winter or summer storm. However, the unit works great. I would also change the air filter screen material. It seems to break down over time. Not good for something that is supposed to be used in an emergency situation and... more
Pros: Easy To Use, Features, Price, Easy To Store
Cons: Filter Degredation And Battery Placement Poor
Randolph Recommends This Generac Product
Randolph's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"The buying experience was great."
 more
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Phil
Purchased from Power Equipment Direct
Purchased 12/18/12
REVIEWED
MAR.
04
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Nice Inlet Box
Looks like nice compact box. Seems well made. Electrician liked it.
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00
Carlos
Purchased from Power Equipment Direct
Purchased 1/31/13
REVIEWED
FEB.
22
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good...
Assembly was as simple as it gets. 5-minutes. Filled Oil & gas. 3 minutes. ( Go slow on Oil fill because it's hard to tell w/o stopping and looking to see the level) Connected battery cable 1 minute. Followed instructions on starting and it was purring like a kitten in less than 10 minutes total.

Once the choke was in, the unit was actually quieter than I expected which is always nice. It looks & feels like a really nice heavy duty generator for a homeowner & part time DIYer. The... more
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11
Brian
Ridge, NY
Purchased from Power Equipment Direct
Purchased 11/16/12
REVIEWED
JAN.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Piece Of Mind.
I was in the market for a generator but like most Americans I didn't buy one. Then hurricane sandy came and was without power for four days...that's four days to long with two little kids.

I began to shop around then came across generators direct and looked no further. Every step from my purchase to delivery was nothing but a pleasure. The salesman was professional and gave me honest advice, which is lost in today's world.

I highly recommend them. The generator I purchased is a Generac... more
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00
Lou
Purchased from Power Equipment Direct
Purchased 11/5/12
REVIEWED
JAN.
07
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 5747
The perfect choice
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00
Bill
Purchased from Power Equipment Direct
Purchased 11/5/12
REVIEWED
DEC.
18
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
So Far So Good
I like this generator.

I tested it out with an electrician because we had it wired directly to panel with safety breaker.

The Electrician says I did very good by this generator.

Electric Generators Direct did a fine job on shipping and communication was excellent.
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00
Terry
Purchased from Power Equipment Direct
Purchased 11/5/12
REVIEWED
NOV.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Started Right Up
The generator arrived earlier than anticipated...great!! No damage. Easy to assemble.

I was apprehensive about starting it, as I had read several reviews that stated difficulty or even that generator would not start after assembly. So with shaking hand I filled it with oil and gas. I had to crank maybe a little more than I thought I should, however I may have been on the verge of flooding it.

I pushed the choke button in and it started right up. The next day I tried to restart... more
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00
Don
Purchased from Power Equipment Direct
Purchased 10/27/12
REVIEWED
NOV.
23
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Easy Setup
Not including the time to unpackage and look over the instructions, filling the oil took longer than the rest of the setup.

I pushed the Start button and the loud whir of the generator came alive immediately. I haven't really had to use it yet, but I expect it will work just fine.

I'm not worried about the noise- having water and a few lights and refrigerator working outweighs the noise.

Shipping and delivery were excellent, even with Sandy hitting the coast.
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00
Ed
REVIEWED
NOV.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac Xg8000e - 8000 Watt Electric Start Portable Generator Review
During Hurricane Sandy we found ourselves not prepared for the prolonged loss of power that hit our region. I had researched and thought about purchasing a generator for many months, but never actually made the move to buy one.

I joined hundreds of others waiting in lines at the big box stores as well as other smaller retailers, but always came up short. Deciding to place my order with Electric Generators Direct was absolutely the best decision I made, and I should have done it much... more
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00
Andy
Purchased from Power Equipment Direct
Purchased 10/30/12
REVIEWED
NOV.
21
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ready For The Next Big Storm
We should have purchased this prior to the storm, but we ordered it the day after.

Since gas shortages were all over the area and transportation was in chaos, I did not expect to receive it for a week. The generator arrived 3 days later but the power had been restored a day earlier.

We had an additional power outage the following week and the generator worked fine for the 30 minutes we used it.

We are ready for the next big storm.
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00
Kyle R.
Gansevoort, NY
Purchased from Power Equipment Direct
Purchased 10/28/12
REVIEWED
NOV.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Happy With My Generator
The shipping company was pretty easy to deal with, although my appointment for drop off was not ideal; but they were as accommodating as possible. The delivery driver was a great guy- after he unloaded the generator he moved it across my lawn right over to my back door.

The generator as packaged OK; the extra air filter was crushed but the generator was in perfect shape. It took less than an hour to unpack, connect the battery, put the wheels on, add oil and gas it up. It started instantly.... more
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11
Bob
Purchased from Power Equipment Direct
Purchased 8/22/12
REVIEWED
NOV.
01
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Loud
Overall I'm satisfied with this product. My only complaint is that it is extremely loud. I did expect it wouldn't be quiet but I wonder if a better muffler could have helped tone it down a bit.

The noise level seems to rival that of my 15-horse lawn tractor with the mower blades engaged, so regardless of where I am in the house it is audible, and I can imagine the neighbors aren't thrilled either.
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11
D.c.
Eastpointe, MI
Purchased from Power Equipment Direct
Purchased 8/2/12
REVIEWED
OCT.
15
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
New Generator
Got my generator about 3 months ago and it arrived as scheduled. When my generator arrived it came with free lift gate, which was a big help on lowering it onto my dolly.

Now that I have my transfer switch finally installed, I had a chance to use the generator. I must say that I was truly impressed!! It ran every thing including the AC unit with no problem.

I was looking for a name brand that was built in the USA and heavy duty. That is what I got. I am well pleased with this... more
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00
Andy
Glen Gardner, NJ
Purchased from Power Equipment Direct
Purchased 9/7/12
REVIEWED
OCT.
04
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Buy So Far
Electric Generators Direct were extremely quick from the time the generator was ordered to the time it showed up on my driveway. The unit shipped the same day it was ordered and was delivered about 3 business days later. One of the edges of the box had some damage, but the shipper was very helpful and allowed me to open the box and check for damage. Luckily there was none that I could see.

After putting on the wheels, connecting the battery cable, adding oil and about 2 gallons of gas, I... more
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00
Preston
Sharpsburg, GA
Purchased from Power Equipment Direct
Purchased 8/22/12
REVIEWED
SEP.
12
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Job
We placed our order at 6AM and our generator shipped the same day. Our order came the next day and my 14 year old son put the wheels on the unit. The unit started right up.

I am waiting on my electrician to wire the generator into my electrical panel and then I will be good to go. Electric Generators Direct exceeded my expectations.
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00
Edward
Marco Island, FL
Purchased from Power Equipment Direct
Purchased 7/3/12
REVIEWED
SEP.
04
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Generator
Generator was easy to set up and use. It provides power as it should without problems. I have not needed to use it since the storm passed us by.

If I have any problems I will write another review. Thanks for the delivery being as scheduled.
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00
Laura H.
Mays Landing, NJ
Purchased from Power Equipment Direct
Purchased 8/6/12
REVIEWED
AUG.
28
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Storm 6/30/2012
On 6/30/2012 our town was hit with a wind storm which left us without power for 6 days.

The damage to our home was horrible, but the lost of power was worse. We pruchased the Generac because we will never be without power again.

Thank you Generac for putting us at ease with the next event.
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00
Don
Purchased from Power Equipment Direct
Purchased 8/2/12
REVIEWED
AUG.
24
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Could Be Quieter
After some issues with the first one (it was a scratch and dent) and several calls to Electric Generators Direct we finally resolved the issue and I was sent a new one.

I have yet to put under a load, but after I put it together (not hard) I started it and tested the voltage, they were fine. It could be a little quieter though.
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00
Dave
Purchased from Power Equipment Direct
Purchased 7/1/12
REVIEWED
AUG.
19
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Works Great!
Received as Planned, Started First Time, Everything Perfect.
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00
David
Charleston, WV
Purchased from Power Equipment Direct
Purchased 7/4/12
REVIEWED
JUL.
26
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
My Generac Xg8000e
It came on time , put together and started fine. Just waiting on a storm , they say will be here tonight.
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00
Neal
Rachel, WV
Purchased from Power Equipment Direct
Purchased 7/3/12
REVIEWED
JUL.
24
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Made Generator
I ordered this generator by Internet on Tuesday morning and was unloading it off the delivery truck on Friday of the same week. Very good service. The generator was in a box on a wood pallet and in excellent condition. I took it out of the box and assembled per instructions. After adding gas and oil, It started quickly using the electric start. I tested all the 120v circuits by starting my shop vac on each one and all were ok. I have not checked out the 240v circuit as yet. This seems to be... more
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00
Al
REVIEWED
JUL.
23
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
I'm Ready Now...
The storm of 2012 hit the East Coast and knocked out power to millions of residents. Some people were without power for over a week. I lost power for 3 days. Unfortunately I did not have a generator, so I lost hundreds of dollars worth of food in the fridge and freezer. Power was restored, and 3 days later I received my generator that I ordered from Electric Generators Direct. I added fuel and oil, charged the battery for a few hours, and pushed the electric start button. It took a few seconds... more
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00
Richard
Mansfield, MA
Purchased from Power Equipment Direct
Purchased 8/31/11
REVIEWED
JUL.
16
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Follow-up To My 10/13/11 Review
I've had the generator for about 8 months. The handles were replaced last Oct, but are still rather flimsy and I need to be careful when lifting the unit. However, It does start-up easily and provides electricity during my monthly tests. I attribute the original starting problem to the fuel line bend and the fact that it shipped without oil to fully lubricate the engine. I haven't needed it for an emergency yet, but I am confident that I can rely on it in the event of an power outage.
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00
Victor
Stewartsville, NJ
Purchased from Power Equipment Direct
Purchased 4/1/12
REVIEWED
APR.
07
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Delighted With Electric Generators Direct & The Generac Xg 8000e
In this day and age of unkept promises and poor service, it was a please to do business with Electric Generators Direct (EGD). I ordered the XG 8000E generator from EGD on Sunday and received it three days later, just as promised. Within that time, They sent several e-mails adivising me of the order's status. The delivery company also called the day before to sent up delivery and again just before they got here. As promised the truck had a lift gate. I also got, through Fed-X, a cable which... more
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00
Chris
Purchased from Power Equipment Direct
Purchased 1/19/12
REVIEWED
FEB.
21
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
So Far So Good
I can say good so far because we got the generator home, oiled, gassed, and tested. We haven't had an emergency yet to use it on the house. I will say this thing primes a little roughly on the first start. Fill the tank all the way on the first run through as I tried with a little bit of gas at first with no success. Once it's primed it starts like a dream. The lights on the instrument panel are key as well.

If you have a technical issue, definitely call Elec Gen Dir first...they were... more
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00
George
Purchased from Power Equipment Direct
Purchased 2/11/12
REVIEWED
FEB.
15
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Satisfied
My XG8000E just arrived and is awsome. All directions and supplied parts went perfect. Started up instantly and runs super.
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00
John
West Newbury, MA
Purchased from Power Equipment Direct
Purchased 12/30/11
REVIEWED
JAN.
22
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Worth The Wait!
We did a lot of research before deciding on the Generac 5747. We liked the OHVI technology, electric start, manual if needed, and the ability to see the lights at night like most customers stated. We had to wait some time and searched other websites to see if we could get sooner but due to the recent floods, ice storms in the midwest, hurricanes on the east coast and freak snow storm in Oct, some are on backorder until March (this was in Dec).

We were pleasantly pleased when we found this... more
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00
Frederick
Putnam Valley, NY
Purchased from Power Equipment Direct
Purchased 11/16/11
REVIEWED
JAN.
04
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Ordered Pc3040usa Model Got Pc3040china Model
Just received my back ordered PC3040 30 AMP Releliance controls 40 foot power cord. However, the cord I received was not the one pictured or specified on EGD sight. Reliance has substituted a made in China power cord with the same specifications. The cord I received is 50 foot in length, is yellow and has a heavier outside jacket. It probably weighs more than the USA model. I called Reliance, and they said it carries the same warranty as the USA model. I haven't used it yet because I am... more
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00
David
Salem, CT
Purchased from Power Equipment Direct
Purchased 9/7/11
REVIEWED
DEC.
29
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Runs Beautifully
I received my Generac Generator from Electric Generators Direct promptly and it was very well packaged and undamaged. The directions for installation were concise and easy to follow. There was however, a difficulty in starting it for the first time, even carefully following the directions. It seems there was an air lock but when I tried a day later, it started up perfectly, allowing the gas to filter thru on it's own. I have tested it on several occasions since that initial time and the... more
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00
Richard
New Fairfield, CT
Purchased from Power Equipment Direct
Purchased 11/9/11
REVIEWED
DEC.
06
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
"bring It On"
Received my Generac GP8000E today. One hour later I pushed the start button and the pre-charged battery started it right up. Delivery was on time and driver placed it in garage. We inspected it and found it was in perfect condition. Came with oil, spare oil and air filter. Quality is excellent and made in USA!
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00
Craig
Seymour, CT
Purchased from Power Equipment Direct
Purchased 10/30/11
REVIEWED
NOV.
22
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Button On The Moving Handle
The Button on the moving handle doesn't seem to have been installed correctly. Every time I lift the handle to move the generator I have to pull the button out so that the handle locks.
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00
Walt
Durham, CT
REVIEWED
NOV.
19
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 8000e
This is a great generator, delivery was right on time, took like five minutes to set-up, put in oil and fuel. I opened up gas valve pulled out choke started right up on second pull. This generator runs just about everything, oil furnace, oil fired hot water heater, lights, tv, water pump , microwave and refrigerator./freezer. This generator is the quietest generator. I'm very pleased, plus I can get parts for this, not like a lot of others. This generators a life saver the storms in CT recently... more
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00
Richard
Mansfield, MA
Purchased from Power Equipment Direct
Purchased 9/19/11
REVIEWED
OCT.
13
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Egd - Excellent, Generac 5747 - Not So Sure Yet....
First, I'm pleased with EGD and R&L Transport. My purchases were processed quickly, I was informed of the status, and shipping and delivery were as expected. I will definitely purchase from EGD in the future.

Re: my XG8000E Experience:

It was very difficult to start-up and keep running at first. The oil level was correct, there was gas in the tank, fuel shut-of was "ON", seemed to be spark, but wouldn't start-up. I found a "U" bend in the gas line at the fuel... more
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00
Dave
Stratford, CT
Purchased from Power Equipment Direct
Purchased 9/5/11
REVIEWED
OCT.
04
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Standing By For The Next Storm
After a hurricane that we came through without losing power I felt that it was a near miss and as such purchased my GENERAC.

The main and sole reason I purchased a GENERAC is the fact that the engine and I assume the overall systems is made in the USA WI. There are many choices to choose from when buying equipment your plant in the US is a real selling point as well as the pressure lube system verse splash "lube" is another selling point.

I have not as of yet started the... more
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00
David
Salem, CT
Purchased from Power Equipment Direct
Purchased 9/7/11
REVIEWED
SEP.
29
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Very Pleased
Very pleased with the generator and waiting for the electrician to complete the hook-up. Wondering why you don't offer a mouse-proof cover to prevent rodents from getting into the generator and making nests and chewing the wiring when in storage for long periods of time. I had this happen to a generator previously and discovered the problem only when I needed to use the generator after losing electricity for several days.

EGD: Portable generators used for emergency applications should be... more
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00
Art
Hackensack, NJ
Purchased from Power Equipment Direct
Purchased 9/7/11
REVIEWED
SEP.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Good Experience With Egd
I did quite a bit of research on different brands before settling on the Generac. Order placed, the XG8000E was promptly shipped, delivered conveniently and undamaged. Tail gate option necessary !!!! ( this is no lightweight )
Order process was easy and straightforward. Best price around. No hidden fees and order filled without a hitch.
Delivered to my garage. Excellent service. Well packed. No broken or missing parts.

The experience with EGD was excellent.E-mail confirmation, by EGD,... more
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00
Jim
Washington, NJ
REVIEWED
SEP.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
4 Days No Power Via Irene
Story much like most others except my in-laws, both in 80's, have had to move in with us and it was a little rough on them but we all survived. Worst part was having a well, no power for pump, and no flushing toilets, fortunately I had pool water to use but it was a lot of bucket pouring, haha.

I received the 8 kw model extremely fast and it started right after initial prep so at this point I have no worries. I have contracted with an electrician to set me up with a transfer panel so I can... more
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00
Manny
Cary, NC
Purchased from Power Equipment Direct
Purchased 9/3/11
REVIEWED
SEP.
27
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
My New Generator
I am very happy with the purchase and delivery of my new Generac. It arrived quickly and was delivered in the expected excellent condition. I opted for the extra delivery charge and was glad I did -- it was a lot heavier than I expected and it was put in my garage without any effort on my part! :)

I will be happy to make future purchases if the opportunity arises!
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00
Guy
Perdido Beach, AL
Purchased from Power Equipment Direct
Purchased 9/2/11
REVIEWED
SEP.
26
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hark To Start
Everything was fine when it arrived. I put everything together no problems. The only problem I had was it would not start up. Everything was functioning like it was suppose to but it just would not start. I had spark, so it had to be a gas problem. I could see gas in the little filter so I knew gas was getting that far, so I checked the other responses that other people wrote about and found things to try, and shooting starting fluid in the carb did the trick.

It fired up, so I let it run... more
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00
Eric
Bel Air, MD
Purchased from Power Equipment Direct
Purchased 9/17/11
REVIEWED
SEP.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Unit Arrived Today...
Very impressed...Well constructed, and packaged...Instructions where very clear on set up, oiling, etc. Unit not only came with the enitial start up oil, paper funnel and rag. But included an extra oil filter, oil, air filter, and spark plug plus tool for future service....How sweet is that!!!

I read the directions, filled the fluids, pulled the choke, and hit start....And boom..off to the races.....Unit runs very smooth...not super noisy as would be expected from a large generator...
more
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Bob
Marlborough, CT
Purchased from Power Equipment Direct
Purchased 8/26/11
REVIEWED
SEP.
18
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Excellent Value & Quality For The Price
I ordered this unit just before hurricane Irene, unfortunately it arrived one week later only 4 hours before my power was restored. I did use it for only 4 hours but I am very pleased with its quality and capacity. I plan to have my house wired up by an electrician so that I can have essentials working i.e. well pump, sump pump, fridge and freezer working when I lose power.

I have done the research and Generac is an excellent quality and reliable generator. It took me about a half hour to... more
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00
Ron
Manassas, VA
REVIEWED
SEP.
13
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Xg8000e - Great Genset
It took maybe 10 minutes to open the box...put the two wheels on...and attach the U-shaped bracket that becomes the front feet. A little over a quart of oil was added to the crankcase (included in the box along with a spare oil and air filter.) That was the entire assembly process! Next, I filled the tank with some fresh gasoline and pulled out the choke...pushed the starter button and it fired right up! The whole process start to finish took maybe 10 minutes. Easy! The battery came fully... more
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00
Michael
Davidsonville, MD
REVIEWED
SEP.
12
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
The Best
Have gone through several power outages in the last year, some lasting more than three days. This machine has performed flawlessly, and powers the whole house - one of the best investments I have ever made. The folks at Generator Direct delivered it when promised and I recommend them to everyone who asks about generators.
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00
Marty
Holbrook, NY
Purchased from Power Equipment Direct
Purchased 2/24/11
REVIEWED
AUG.
31
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Hurricane Irene
This generator rocked my world. All we had to do was follow the instructions plug into the panel and off we went.
It was great I was able to keep my wife's oxygen machine humming along. Great Product great packaging.

Thank You
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00
Paul
Brighton, MI
REVIEWED
AUG.
23
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Just In Time
The generator is everything I expected. It was easy to assemble, and fired right up when I started it for the first time. The only negative was the carrier, R&L. We were given a four hour window on a Friday. My wife left work early to meet the delivery.

Apparently, the the guy shows up one hour early, when nobody was home. I called R&L and was told me it wasn't an exact science, no apology nothing. They gave me a four hour window and couldn't hit it LAME! Anyway we received it the... more
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Wayne
Beaumont, TX
Purchased from Power Equipment Direct
Purchased 7/23/11
REVIEWED
AUG.
13
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Standby Power
We live in South East Texas, near the coast. I purchased the Generac 5747 mainly for standby power. Hurricanes and ice storms come through pretty often. In the past I borrowed generators from work. For the last storm, I used a Generac. It ran for over a week constantly. It handled the refrigerator, lights and fans very well. I had wired an interface box so all I had to do was turn off the main. The wheel kit and the electric start made the whole operation painless. If this generator ever wears... more
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John
Belmont, NC
Purchased from Power Equipment Direct
Purchased 7/6/11
REVIEWED
JUL.
14
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Everything Was Included
Just like the service of getting it. Driver help put it in the garage. Got it put together and got it to run. Just love it. I asked many questions and got the answers I needed, Thanks.
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Steve
Cullman, AL
REVIEWED
JUN.
24
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Review Of Electric Generators Direct
I ordered the unit and it was promptly shipped, delivered conveniently and undamaged. I would recommend buying from Electric Generators Direct. They had the best price and filled my order without a hitch.

The unit: I had little trouble with the assembly, take your time and follow directions. One problem, would not start, after about an hour of taking everything apart (removing spark plug, side panels, etc.) I broke the gas line apart at the filter and no gas. Blew into the tank like... more
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Frederick
Millington, TN
Purchased from Power Equipment Direct
Purchased 5/31/11
REVIEWED
JUN.
22
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
No More Worries When The Power Goes Off
I needed emergency power for medical reasons. I looked everywhere, and the best deal I could find was with Generators Direct! Not only the price, but the phone support and delivery process were GREAT. I worked with the phone center help at Direct Generator and they helped me determine the best suited Generator for my needs. Not to big, not to little, just right. When my electrician installed it he said it was the best deal I could have gotten anywhere and was a perfect match for my need. ... more
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David
Yoha, OH
Purchased from Power Equipment Direct
Purchased 5/17/11
REVIEWED
JUN.
21
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Xg8000e
Purchased this unit for a stand alone building that had no electric service. It has powered the lights, air compressor and small wire welder. Since receiving this unit, I have lost power at home twice. Very nice to be able to move it to the house and run everything until the power is restored. Very happy with it's service so far.
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Johnny
Richmond, TX
REVIEWED
JUN.
07
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Generac 8kw
This is a great company to deal with. The generator was put on my back porch right where we wanted it.
Put the wheels on it oil and started right up. It came with extra plugs and tools. What a great purchase.

Saved a lot of $$$ and got the right stuff AAAAA++++++
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Lamar
Las Vegas, NV
Purchased from Power Equipment Direct
Purchased 3/14/11
REVIEWED
APR.
20
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
5 Stars
After researching many generators, I called EGD and ordered the Generac 5747. I want to thank the good men and women in Wisconsin who made this fine machine.

I am glad it was made in America. When it arrived on the truck, the driver helped me get it into the garage. At first it would not fire up, so I called EGD and they referred me to someone here in Vegas and he told me to get a can of carburetor cleaner. I sprayed it in and it fired right up.

I give it 5 Stars! Thanks to the... more
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Greg
Athens, MI
REVIEWED
APR.
13
2011
4 out of 54 out of 54 out of 54 out of 54 out of 5
Good Experience With Egd
I did quite a bit of research on different brands before settling on the XG8000E. I was a little concerned about buying an expensive piece of equipment like this online, but the experience with EGD was very good. Order process was easy and straightforward. Best price around. No hidden fees. Ordered on Tuesday & it was delivered on Friday. I couldn't be home for delivery so the delivery company put it in my garage for me! Excellent service. Well packed. No broken or missing parts.

The... more
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