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Craftsman 88397 Power Equipment Reviews & Ratings

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Craftsman 88397 Ratings
1 Review  Sort by 
 
Ken G.
Mckellar, NY
REVIEWED
JAN.
22
2015
2 out of 52 out of 52 out of 52 out of 52 out of 5
Not Like They Used To Be!
Purchased new in January 2014. First the snow shute fell off. Next the bar that releases the auger mechamism when throttle is released fell out! A tire went flat! I sheared 13 auger pins. A spring for the throttle broke and was replaced.

The shaft is too tight and broken auger pins wont fall out....they have to be driven out with hammar and drift! Next the snow chute fell off again then once more the bar between throttle and auger fell out again. I have had it back for warranty 4 times. ... more
Ken Does Not Recommend This Product
Robert, the Snow Blower Expert
Product Expert
Ken,
We are sorry to hear of the issues you are having with your Craftsman product. Our advice would be to contact Craftsman due to the fact the product is warrantied through them.
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Manufacturer Response
Brand Rep
Ken,
Ken, on behalf of Sears, I would like to make sure we help the best we can! If you can Email me directly with more information, I'll be happy to get the manufacturer in touch with you to learn more. My Email is Dean.Schwartz@Searshc.com. Thanks!
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