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Bur-Cam 300402 Power Equipment Reviews & Ratings

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Bur-Cam 300402 Ratings
Overall Rating
Features
3/5
Quality
2/5
Performance
3/5
Value
3/5
Overall
2.7 out of 52.7 out of 52.7 out of 52.7 out of 52.7 out of 5
Pros
Easy To Use (1)
Cons
Low Quality (2)
Durability (1)
Valve Keeps Leaking Wate... (1)
Unreliable (1)
29% of respondents would recommend this product to a friend
9 Reviews  Sort by 
 
George
Mason, OH
REVIEWED
OCT.
10
2011
2 out of 52 out of 52 out of 52 out of 52 out of 5
Has A One-year Life
I've had two of these pumps. They should last forever but you get only one year out of the water shut-off valve even if it has never been used. You cannot by replacements parts so just figure on this being an annual purchase.
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82
Lee G.
Bowling Green, OH
Purchased from Power Equipment Direct
Purchased 2/23/15
REVIEWED
MAR.
17
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Dissapointed In This Product
I liked the idea of using city water to run this back up sump pump but this pump was A big waste of money. Poor quality, and don't pump out water fast enough.
Lee Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Lee,
I'm sorry to hear of your disappointment with the Bur-Cam Sump Buddy Water Powered Backup Sump Pump. With an advertised GPH rating of only 317 at a 10 foot head, which equates to a mere 5.28 GPM, this pump is not designed to handle any measurable amounts of water and is typically used in applications where you have a very low water table or the potential for flooding is very low. The typical water powered system would provide between 300-1000GPH of pumping capacity.

If you're in a little higher water table and the flooding potential is a bit higher, you may want to consider a battery backup system rated at between 1000-2300GPH. If the flooding potential and water table are very high, you might look at the systems rated at 2400GPM and higher. If you have any additional questions, please let me know.
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30
Mirek
London, Ontario, Canada, MI
REVIEWED
SEP.
22
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
Bad Valve
Had purchased the unit from Home Depot. Installed it over a year later. My electric pump hardly ever turned ON. This one was a backup. Now my electric one turns on every 20 minutes. This unit is leaking water through the control valve with the float fully suspended. cannot find replacement valve.
Cons: Low Quality, Valve Keeps Leaking Water Iwhen Its Off
Mirek Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Mirek,
Thank you for contacting Sump Pumps Direct. While we are not Bur-Cam and cannot help you, these water powered backup pumps do offer a 2 year warranty. Please contact the Home Depot that you purchased your pump from or Bur-Cam tech support at 800-361-1820 for further assistance. They are located in Quebec.
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30
Harry
REVIEWED
JUN.
02
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
It Stopped Working & Couldn't Be Repaired
It's a great concept, but the seals failed and it wouldn't pump, and leaked city water into the sump as well.
Pros: Easy To Use
Cons: Low Quality, Unreliable, Durability
Harry Does Not Recommend This Product
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30
Robert
Cedar Rapids, IA
Purchased from Power Equipment Direct
Purchased 5/2/13
Total Reviews
2 Reviews
REVIEWED
MAY.
23
2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump Buddy
I purchased the sump buddy, installed it myself and two days later a big storm came thru. The water sump saved my basement because we lost power for at least 3 hours and the water sump kept up with water coming in! My insurance deductible is 1000 dollars so I would recommend this Bur -Cam sump pump to everyone I know.
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63
Michael K.
Thunder Bay, MN
REVIEWED
MAY.
12
2015
1 out of 51 out of 51 out of 51 out of 51 out of 5
Low Quality Pump
Valve leaks continuously, entire assembly is poorly designed and constructed.
Michael Does Not Recommend This Product
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20
James G.
Churchville, NY
Purchased from Power Equipment Direct
Purchased 10/31/14
REVIEWED
DEC.
29
2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Great Back Up Pump
Great back up pump.
I ordered the pump on-line and received it timely.
it was easy to install even for a non- plumber like me.
James Recommends This Bur-Cam Product
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20
Bruce T.
Fargo, ND
Purchased from Power Equipment Direct
Purchased 6/27/15
REVIEWED
JUL.
29
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Replacement Pump
Purchased this pump as an exact replacement for my backup pump. It was shipped quickly and was exactly as shown (or described). I was glad to find the exact pump for replacement (sure made it easy!).
Bruce Recommends This Bur-Cam Product
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10
David B.
Shelby Township, MI
REVIEWED
MAY.
29
2015
3 out of 53 out of 53 out of 53 out of 53 out of 5
My Valve Leaks Too
I installed the pump with great success, but after a few months I realized that as my sump was filling with water, my sump buddy was passing water through it's valve, costing me money that I did not need to spend. I had a leaky valve. After trying everything I could, the result was to shut off the water supply to the sump buddy, which defeats the whole purpose of having a water powered back up sump pump in the first place. From the reviews I read, most of the water back up sump pumps seem to be... more
David Does Not Recommend This Product
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10
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