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Basement Watchdog SPD-WDBATTERYACID Power Equipment Reviews & Ratings

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In-Stock /
Free Freight
$299.99
No Sales Tax* (Except IL)
 
In-Stock /
Free Freight
$299.99
No Sales Tax* (Except IL)
Visit Site
 
$299.99
No Sales Tax* (Except IL)
Visit Site
Basement Watchdog SPD-WDBATTERYACID Ratings
Overall Rating
Features
3/5
Quality
3/5
Performance
3/5
Value
2/5
Overall
3.7 out of 53.7 out of 53.7 out of 53.7 out of 53.7 out of 5
Pros
Easy To Store (1)
Exceeded Expectations (1)
Features (1)
Durable (1)
Cons
Expensive (2)
Durability (1)
Heavy (1)
Low Quality (1)
33% of respondents would recommend this product to a friend
7 Reviews  Sort by 
 
T C
Holland, PA
Most Helpful Critical Review
REVIEWED
DEC.
02
2016
1 out of 51 out of 51 out of 51 out of 51 out of 5
Watch Dog
Lasted only 1.5 years. Not a good value. Cost me around $150.00. I have had car batteries last three plus years.
Cons: Low Quality, Heavy, Durability, Expensive
T Does Not Recommend This Product
Manufacturer Response
Brand Rep
T,
We apologize that you experienced an issue with our battery. Typically these batteries should last an average of 4-7 years. Please contact our service team at 1-800-991-0466 option 3, at your earliest convenience so we can resolve this for you right away.
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00
David
Shelby Township, MI
Total Reviews
2 Reviews
Total Helpful Votes
20 Helpful Votes
REVIEWED
JUL.
24
2012
4 out of 54 out of 54 out of 54 out of 54 out of 5
Check Your Batteries
We had 7 out of the 24 units installed have their batteries fail. We use this system in all 3 of our complexes. I am not sure if its a battery issue or the system charger, but it needs to be looked into. All batteries were covered under warranty, no hassles there. This is the best back up system we have used and in our professional opinion the best on the market, by far. All the components are quality, and it is very easy to install for a professional .

There are just a few tricks of the... more
Manufacturer Response
Brand Rep
David,
Thank you for your review. We are very appreciative of you using our products in for your tenants. As Jim states, it is really rare to have to change out batteries so often. We recommend before switching out the batteries we would recommend that you have them tested on load. The batteries may not have been bad at all but in need of maintenance. Please give us a call directly if you need further assistance at 800-991-0466 Ext. 3 for technical support.
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81
Jeff
Total Reviews
2 Reviews
REVIEWED
MAY.
04
2013
4 out of 54 out of 54 out of 54 out of 54 out of 5
Battery Didn't Last Long
Watchdog Battery model (with acid in box) only lasted 18 months. Battery in plastic case and checked every week. Impressed until now and that replacement batteries are $250!
Manufacturer Response
Brand Rep
Jeff,
Thank you for your review. For the future, Please know that before replacing one of our batteries we do recommend that you have it professionally tested on load at a local service station or auto part store. Those testing instructions can be given to you over the phone or emailed to you if you contact us directly. Also, we do provide a one year free replacement warranty and a prorated warranty for up to 2 years. We are willing to help out our customers in any way that we can. If, in the future, you need this information or just need to reach us directly you can contact us at 800-991-0466 Ext.3 for technical support.
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51
Jim S.
Carmel, IN
Purchased from Power Equipment Direct
Purchased 1/25/15
Total Reviews
2 Reviews
REVIEWED
FEB.
21
2015
4 out of 54 out of 54 out of 54 out of 54 out of 5
Hmmm, A Semi
I ordered this product to use with a backup sump pump system.

It has the features needed for longevity and durability that I was looking for. Because of the acid, it was literally delivered on a semi truck to my house.

I thought that to be comical, but I understand the hazardous caution. It was the only merchandise on the truck.

Unfortunately, I was at Lowe's a week later and found the same battery and battery acid combo for half the price. Buyer beware.
Pros: Durable, Features, Exceeded Expectations, Easy To Store
Cons: Expensive
Jim Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Jim,
Thank you for your consideration of our products. We appreciate your feedback.
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42
Raymond Smith
Winslow, ME
Total Reviews
2 Reviews
REVIEWED
DEC.
09
2008
5 out of 55 out of 55 out of 55 out of 55 out of 5
Great Product
The battery alerts you if it needs service before a failure.

Plus, the battery is fresh when you install it -- not when it was manufactured. It is fantastic that you can replace the Battery Acid if need be.
Manufacturer Response
Brand Rep
Raymond,
Thank you for your review. We are happy that you like the fact that the life span of the battery doesn't start until acid is added to it. We also think that's a great benefit. Please note that you should only add acid upon first filling the battery. For preventative maintenance you should check the battery about every 4-6 months and add distilled water only to have the levels come about an inch from the top of each cell. (Remember all cells are separate) If you need further assistance please contact us at 800-991-0466 Ext. 3
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31
Robert
Apalachin, NY
Purchased from Power Equipment Direct
Purchased 5/3/11
Total Reviews
3 Reviews
REVIEWED
AUG.
28
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
First Usage
I purchased my pump kit after a wet spring ,vowing to stop getting water in my basement. I never needed it this summer,but when hurricane Irene hit in august, I was impressed! This little system is a monster at getting rid of water. I couldn't be more happy. I have done away with 90% of my wet basement problems. I hope the quality is as good as it looks. I'm putting it to the test as we speak. I would like to write in again after hurricane season.Please keep this pump package on your shelves,as... more
Manufacturer Response
Brand Rep
Robert,
Thank you for your review and eagerness to promote our products. We are glad that we were able to assist you in your time of need. We really appreciate your business.
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10
Southgate F.
Lake Mills, WI
Purchased from Power Equipment Direct
Purchased 11/21/14
REVIEWED
DEC.
13
2014
3 out of 53 out of 53 out of 53 out of 53 out of 5
Horrible
The battery works great but your customer service is horrible. I paid for same day shipping and you didn't do that plus you kept my $50 that I paid for it.

The woman I talked to about my shipment not being on time was very rude! The next time I need a battery I will shop somewhere else. I will put a bad review on amazon as well.

I have already talked to the contractors that I know and let them know that they should shop somewhere else for sump pumps. One contractor has already... more
Southgate Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Southgate,
We refunded your $50 yesterday, and left you a voice message to notify you. We're very sorry to hear how upsetting this has been for you.

Unfortunately, you placed your order past 4pm EST (3pm CST), which is past the cutoff for that day's rush order processing according to the terms listed on our site. We're sorry you had such a hard time.
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Manufacturer Response
Brand Rep
Southgate,
We are sorry for your experience and we thank you for your review. PED is a great company and we assure you that they will do all they can to help.
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22
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