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Basement Watchdog SPD-BWSPKIT Power Equipment Reviews & Ratings

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In-Stock /
Free Freight
$519.00
No Sales Tax* (Except IL)
 
In-Stock /
Free Freight
$519.00
No Sales Tax* (Except IL)
Visit Site
 
$519.00
No Sales Tax* (Except IL)
Visit Site
Basement Watchdog SPD-BWSPKIT Ratings
Overall Rating
Features
4/5
Quality
4/5
Performance
4/5
Value
4/5
Overall
4.3 out of 54.3 out of 54.3 out of 54.3 out of 54.3 out of 5
Pros
I'd Buy It Again (2)
Easy To Use (2)
Reliable (2)
High Quality (1)
Price (1)
Cons
Unreliable (2)
Expensive (1)
Durability (1)
Low Quality (1)
Heavy (1)
60% of respondents would recommend this product to a friend
11 Reviews  Sort by 
 
Timothy
Purchased from Power Equipment Direct
Purchased 7/25/16
REVIEWED
AUG.
22
2016
4 out of 54 out of 54 out of 54 out of 54 out of 5
Good Product
Easy set up. Plenty of instruction videos online if needed.
Timothy Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Timothy,
We thank you for purchasing the Basement Watchdog Special. Our systems are meant for easy setups. If you ever need assistance with our products please call our service team at 800-991-0466 option 3.
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Timothy's Experience With Power Equipment Direct
Web Site
4/5

Service
4/5

Shipping
4/5
"Shipped on time. Came in good condition. No issues."
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Kirk W.
Morris, IN
REVIEWED
SEP.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
This Pump Is Bad To The Bone
Since I've lived in my house, I have gone through 3 sump pumps. We live in a very wet area in Southern Indiana and the pump runs about every 40 seconds.

This pump has saved our bacon on many occasions where we didn't have any electricity. It tells you when to put water in the battery, it tells you when its on emergency power, it even tells you when the battery needs replacement.

It was so easy to install. It took me literally 10 minutes to hook it all up. I haven't had any problems... more
Manufacturer Response
Brand Rep
Kirk,
Thank you for your great review and for being a spokesman for the Basement Watchdog. We really appreciate your recommendation.
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70
James
Cortland, OH
REVIEWED
SEP.
27
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Bwspkit Saved My Finished Basement
I am out of town on vacation about three months A year and this pump has saved my basement many times when the power has gone out. My neighbors have suffered big losses by not having A backup system.I have had this system for seven years with no problems. I am going to purchase a new battery to be on the safe-side. SATISFIED CUSTOMER!
Manufacturer Response
Brand Rep
James,
Thank you for your review . We are very happy that you are a satisfied customer!
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30
Jamie
REVIEWED
NOV.
30
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Neighbors Had Floods
I bought this secondary pump after 3 of my neighbors had basements that flooded last year after a storm. It was easy to install- I did it myself.

So far it is standing by, but I tested it. It will work if the primary pump fails.
Manufacturer Response
Brand Rep
Jamie,
Thank you for your review and for giving us the opportunity of helping keep your basement dry.
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20
David D.
REVIEWED
MAY.
27
2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
Control Board Died After 6 Years
For a backup that never runs, having the heart of the system outside the pump - the control board died after 6 years shows poor quality. Don't buy.
Cons: Unreliable
David Does Not Recommend This Product
Manufacturer Response
Brand Rep
David,
We are sorry that you have had a bad experience with the controller. We do have technicians on site that will be able to examine the controller and determine if there is something defective. Please contact us directly at 800.991.0466 ext. 3 for the Technical Support. We would love to help you in figuring out what is going on.
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10
John
Edison, NJ
REVIEWED
AUG.
29
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Customer For Life
My unit ran through Hurricane Irene flawlessly. Ran approximately 10 times per minute for 18 hours.

When I originally purchased the unit there was a slight imperfection. The company sent a full replacement immediately with no questions asked and provided pre-paid shipping for the return of the first unit. I am a customer for life.
Manufacturer Response
Brand Rep
John,
Thank you so much for your loyalty! We really appreciate your recommendations. As you stated, we are willing and ready to help our customers, always stand behind our products 100%.
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10
Majid Ahrar
Woodbury, MN
Purchased from Power Equipment Direct
Purchased 3/30/14
REVIEWED
JUN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Big Dog Subpump
I installed mine two years ago, I then recommend
to one of my friends. I purchase one, installed for
him, he calls me almost every day to say thanks


Mike
Pros: Easy To Use, Price, Reliable, I'd Buy It Again
Majid Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Majid,
Thank you for your review and for your continual recommendation of our product. We are happy to make and keep our customers happy!
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00
Bill Morgan
Lancaster, PA
Total Reviews
2 Reviews
REVIEWED
JUN.
09
2014
5 out of 55 out of 55 out of 55 out of 55 out of 5
Have Used A Basement Watchdog For 10 Years
Long Lasting and Dependable. We have alot of water in our basement on our street but generally don't lose power for very long so the 8 hour battery is perfect for our situation.
We have a 1/2 HP pump and this 1/3 HP is our backup.
Pros: Easy To Use, Reliable, High Quality, I'd Buy It Again
Cons: Heavy
Bill Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Bill,
Thank you for your review. We are glad that you are pleased with your Basement Watchdog Special.
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Bill J.
Glen Mills, PA
REVIEWED
MAR.
13
2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Completely Useless
Agree with the others that have rated this a 1 Star. We have had this system for about 7 years and it is complete junk. Have replaced the battery a couple times and the most recent is dead after about 2 years. There is no "security" with this item and we always worry about it when the power goes out. Do yourself a favor and find another company/system or just buy a small generator to use if your power goes out. I've probably spent over $700 on this system and will not spend... more
Cons: Low Quality, Unreliable, Durability, Expensive
Bill Does Not Recommend This Product
Jim, the Sump Pump Expert
Product Expert
Bill,
Thanks for the review. Having a small generator to use is great, if you're home. Otherwise, it's not very useful. Take a look at these backup systems that would be considered a step up from current system.

iON Battery Backup Systems
NexPump
SUMPRO
more
Manufacturer Response
Brand Rep
Bill,
We are truly sorry for the experience you have had and want to do everything we can to make things right for you. Here at Basement Watchdog we stand behind not only the product but we stand behind you too. We would like to talk to you to walk through the problems you have had and I strongly believe that with a chance you will become the biggest fan of our products. Please reach out to us at 800-991-0466 and dial ext. 3 to reach a technical support assistant directly. Thank you for taking the time and we hope you can give us a chance.
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11
Jim
Purchased from Power Equipment Direct
Purchased 10/31/12
REVIEWED
NOV.
23
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Sump Pump Special Is An Easy Install
After Hurricane Sandy we decided it was time to install a battery backup pump as insurance for our finished basement.

We had no problems with ordering, and had the unit at my doorstep in 4 or 5 days, with one trip to the home store for inch and a half fittings and PVC pipe.

I spent about 3 hours on the project once I had the material in hand. I ran a garden hose into the sump pit and performed multiple tests on the original AC pump/float and then on the new backup DC pump/float. All... more
Manufacturer Response
Brand Rep
Jim,
We thank you for your recommendation of our products. We really appreciate your time and consideration taken with our pumps.
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11
Tom
Mcgregor, MN
Purchased from Power Equipment Direct
Purchased 7/4/12
REVIEWED
JUL.
25
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Well Pleased With My Purchase Of The Basement Watchdog Special
The merchandise was received in a reasonable time frame and in excellent condition. The pump was installed by me following the easy to understand instructions. The pump worked well after being installed, when I put it to the test by turning off my AC pumps power. The pump is in standby mode now but if needed I know it will work well.
Manufacturer Response
Brand Rep
Tom,
We appreciate your trust and confidence in our pumps. Thank you for your review.
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