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Basement Watchdog BWSP Power Equipment Reviews & Ratings

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$244.99
No Sales Tax* (Except IL)
 
In-Stock /
Free Shipping
$244.99
No Sales Tax* (Except IL)
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$244.99
No Sales Tax* (Except IL)
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$244.99
(as of 06:02 CST - Details)
Sales Tax in 26 states
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$282.38
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Basement Watchdog BWSP Ratings
7 Reviews  Sort by 
 
Terry R.
Newton, KS
Purchased from Power Equipment Direct
Purchased 2/25/16
Most Helpful Positive Review
REVIEWED
MAR.
17
2016
5 out of 55 out of 55 out of 55 out of 55 out of 5
Watchdog
I'm very happy with this pump. I had bought one seventeen years ago and just now had to replace it so if this one last seventeen more years, it's just something you can't beat and not to have to worry about power failure.
Terry Recommends This Basement Watchdog Product
Manufacturer Response
Brand Rep
Terry,
We thank you for your feedback on this product. We will be watching out for you hopefully for another 17+ years.
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Terry's Experience With Power Equipment Direct
Web Site
5/5

Service
5/5

Shipping
5/5
"Very friendly and helpful."
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10
Bill
Shaumburg, IL
REVIEWED
SEP.
26
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Battery Is Garbage
This unit and battery are complete garbage. The controller failed during a power outage. Lucky for us we were home to run our generator or we would have had a flood. The repair cost me $70 (ouch!) also the battery failed 13 months after installation. Save your money and buy another brand!
Manufacturer Response
Brand Rep
Bill,
We are sorry that you are not happy with this product. We would love it if you reached out to us for further assistance, since we would not charge a repair cost in your situation. It sounds like your unit was under warranty. Also we would like to know if you had the battery tested before replacing since we do not recommend that the battery is replaced until it is professionally tested by load.
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51
Tom
Alpena, MI
REVIEWED
JAN.
03
2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Replacment Parts
My unit has been troublesome. The company will not sell repair parts direct to me. I am looking to replace my unit with something from a more consumer-friendly company. I cannot recommend them.
Jim, the Sump Pump Expert
Product Expert
Tom,
Basement Watchdog sells parts directly to consumers. They can be reached at 800-991-0466 or by e-mail at mail@glentronics.com to place your order.
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Manufacturer Response
Brand Rep
Tom,
We are sorry that you are not happy with your system. As Jim states we do indeed sell parts to our customers just not complete units. Please call us directly for more information to the phone number above
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40
Nick
Princeton, NJ
REVIEWED
OCT.
05
2011
5 out of 55 out of 55 out of 55 out of 55 out of 5
Best Price Around
Before I settled with my order for a Basement Watchdog special sump pump I checked around for prices and other brands and no body could beat Sump pump direct. However, I bought the battery and the acid at my local hardware store. Sump pump direct price for the battery and acid was more expensive because of the high cost of delivery. I found out that the battery specially the acid cannot be a regular delivery but need to be shipped by a special delivery.

The best part was that it was so easy... more
Manufacturer Response
Brand Rep
Nick,
We thank you for choosing the Basement Watchdog and are happy that you benefited from the easy installation feature.
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30
Aimee Bohn
Rochester, NY
REVIEWED
DEC.
10
2008
4 out of 54 out of 54 out of 54 out of 54 out of 5
Basement Watchdog Bwsp - Special Backup Sump Pump (1730 Gph @ 10') Review
I've never had a problem since I got this product.

Our basement used to flood all the time, but now I can catch problems at the first sign of water!
Manufacturer Response
Brand Rep
Aimee,
Thank you for your review. We are glad that we are able to help keep your basement dry.
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21
Kevin
Schaumburg, IL
Purchased from Power Equipment Direct
Purchased 5/12/12
REVIEWED
JUL.
14
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Basement Watchdog
Very good price from SUMP PUMPS DIRECT. - Very fast shipping. - Easy to install and set up. Very satisfied.
Manufacturer Response
Brand Rep
Kevin,
Thank you for your review. We appreciate your feedback.
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00
Lee
Westerville, OH
REVIEWED
JAN.
02
2012
5 out of 55 out of 55 out of 55 out of 55 out of 5
Saved Me 2 Times Already
Had a power outage for 12 hours and pump kept working moving water out of the sump. Then, during a rain storm heard the alarm sound ran down to the basement to find out that the back up had kicked on. Main sump pump switch had stuck, gave it a smack and it started working. Just ordered a new pump from sump pump direct. A small price to pay for a piece of mind. Easy to install!!
Manufacturer Response
Brand Rep
Lee,
Thank you for your feedback. We are happy that we are able to assist with your peace of mind.
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